Category Archives: teaching and learning

Technology needs – skills deficits, competences or learning opportunities?

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Last Friday I attended a seminar on e-learning 3.0at the British Library organised by Bryony Taylor, Senior Policy Advisor for Technology Enhanced Learning at Lifelong Learning UK. The ideas behind it were pretty neat – to bring together researchers, practitioners and policy makers from from higher education, further education, libraries and community learning to debate and identify the needs of the lifelong learning workforce in a rapidly changing world. And, fair play to the organisers, instead of the usual sit and listen policy events, there was opportunity for discussio0n and debate.

The symposium was chaired by David Melville, Chair of LLUK and Chair of the Committee of Inquiry into the Changing Learner Experiences (the report is well worth reading).

There were four short inputs (called ‘think pieces’). Laura Overton spoke on Towards Maturity – the changing nature of work place learning, Damien Kilkenny from Preston College spoke on the changing nature of learning in further education, Phil Bradley talked about the changing nature of learning in libraries and I spoke on the changing nature of learning in higher education.

The major aim of the seminar was to identify the key training needs of the education workforce and this is where things got interesting. The organisers had thought we could do this by identifying competences needed to cope with changing technology and by finding the gaps between the present skills of the workforce and future skill requirements. But, despite the diverse backgrounds of participants, almost all of us rejected this approach. The question was not one of competences or skills deficiencies we said, but rather to identify learning opportunities. And, one of the most important needs, we felt, was for staff to have time for learning.

Anyway here are the official outcomes as documented on the Learning 3.0 Ning web site.

“The group identified that the needs of learning professionals today are a mixture of skills, competencies, attitudes and behaviours. The main workforce needs identified included:

  • A new mind-set – recognition of the need to change and willingness to change
  • Flexibility and adaptability
  • Resilience
  • Digital life skills
  • Mentoring and coaching skills
  • Facilitation skills
  • Ability to manage online identities/online presence
  • Ability to self-evaluate new technologies for their use in teaching and training
  • Curating online content made by others

What are the recommendations for addressing the workforce needs identified? Some of the recommendations of the group included:

  • Showcase good practice from across the lifelong learning sector which highlights the benefits of using technology.
  • Identify the barriers to effective use of technology and make recommendations as to how these can be overcome.
  • Ensure all staff in the lifelong learning sector are given time to learn and develop as part of their job.
  • Create a network of volunteer mentors and coaches for digital life skills in lifelong learning.
  • Create a digital life skills framework for learning professionals which includes skills in:
    • Managing your organisation’s/department’s online presence
    • Managing online identities
    • E-portfolios
    • Safety and security online
    • Self-evaluation
  • Identify how practitioner”

Short videos of the introductions and so0me of the discussions are also available on the web site. Here are excerpts from my presentation (note – the audio recording level is very low – you will need to turn up the volume).


Find more videos like this on Learning 3.0


Find more videos like this on Learning 3.0


Find more videos like this on Learning 3.0


Find more videos like this on Learning 3.0

Using media for e-portfolios and Personal Learning Environments

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Another quick article in the ‘rethinking e-Portfolio and Personal Learning Environments’ mini series.

One of the problems in Technology Enhanced Education, I am coming to think, is that new media are very different from traditional paper and book based media. And as Friesen and Hug (2009) argue that “the practices and institutions of education need to be understood in a frame of reference that is mediatic: “as a part of a media-ecological configuration of technologies specific to a particular age or era.” This configuration, they say, is one in which print has been dominant. They quote McLuhan who has described the role of the school specifically as the “custodian of print culture” (1962) It provides, he says, a socially sanctioned “civil defense against media fallout”  – against threatening changes in the mediatic environs.

So what is appropriate content for an e-Portfolio may not be that required by our education systems and institutions, Much of university education is based around essays. Research is still judged by publications in scholarly journals.

Essays and journal content do not make for inspiring web content, however good. Indeed like most other people, I simply print out papers I want to read. But more importantly such paper oriented publications lack the richness that the web can bring, through linking, through the use of multi media, through links to people and increasingly through location specific enhancement.

This problem is not unique to education. As the Guardian newspaper reports, it is also a pressing issue for publishers nervously awaiting the arrival of the iPad and wondering how to produce materials for both print media and for use on a mobile device.

The Guardian interviews Wired editor Ben Hammersley who says “Digital convergence pushes content to more and more devices, but for the requirements of each can be very different. For example, location data can be important for reading stories on the iPhone, while linking is essential for web publishing, and typography has to change for publishing on a tablet computer.”

Hammersley is developing a new content managements system to overcome this problem. Called ‘Budding’ , the system appears to be based on mark up code to allow multiple use of texts.

“Having to learn to write in markup isn’t an imposition, any more than having to learn shorthand or telegraphese. And as with learning any new language, you gain a new soul: writing in markup would allow you to embed code” Hammersley explains on his blog.

“The ability to embed code within a story gives us whole new realms of possibilities for journalism and publishing. Digital platforms are connected and location aware, so why not use that? At the moment the answer is “because your infrastructure won’t let you,” but if it could, the potential is extraordinary.”

In another blog entry he says: “One of my basic points is that having lots of metadata means you can do lots of really nice stuff when you transition from print to online, or print to multimedia. But that metadata needs to be captured and stored as close to the original author as you can. The moment when you can write this stuff down and store it is fleeting, and once it has passed, it has passed forever, for profitable values of forever at least.”

And according to the Guardian: “Budding should also provide an archive for writers as the project aims to transfer the writing and editing online to the cloud, and export it from there to multiple formats such as Indesign or blogging software.”

This sounds very much like part of a Personal Learning Environment to me: a tool which can allow us both to capture contextual learning where and when it happens and to repurpose it for presentation in different media, including on-line through an e-Portfolio and in written formats for essays and scholarly publications.

The only draw back I see is the mark-up language – would academics, students, learners use mark up. Maybe they would, if there was enough obvious gain. And maybe we could develop a simple menu allowing the markup to be added from a visual editor. After all, word processors juts use a menu system to add mark up to text (and a long time ago with Word Perfect the mark up code was written).

Ben Hammersley says he is going to offer Budding free to authors. I’ve signed up for a trail. But could we work out a mark up code for a PLE or e-Portfolio?

References

Friesen N and Hug T (2009), The Mediatic Turn: Exploring Concepts for Media Pedagogy, In K. Lundby (Ed.). Mediatization: Concept, Changes, Consequences. New York: Peter Lang. Pp. 64-81.

McLuhan, M. (1962), The Gutenberg Galaxy: The Making of Typographic Man. Toronto: University of Toronto Press.

More notes on e-Portfolios, PLEs, Web 20 and social software

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Some more very quick notes on teaching and learning, e-portfolios and Personal Learning Environments.

Lets start with the old problems of Virtual Learning Environments – yes one problem is that they are not learning environments (in the sense of an active learning process taking place – but rather learning management systems. VLEs are great for enrolling and managing learners, tracking progress and completion and for providing access to learning materials. But the learning most often takes place outside the VLE with the VLE acting as a place to access activities to be undertaken and to report on the results. In terms of social learning, groups are usually organised around classes or assignments.

The idea of Personal Learning environments recognised three significant changes:

  • The first was that of a Personal Learning Network which could be distributed and was not limited by institutional groups
  • The second was the idea that learning could take place in multiple environments and that a PLE could reflect and build on all learning, regardless of whether it contributed to a course the user was enrolled on
  • The third is that learners could use their own tools for learning and indeed those tools, be they online journals and repositries, networks or authoring tools, might also be distributed.

Then lest throw social software and Web 2.0 into the mix. This led to accordances for not just consuming learning through the internet, but for active construction and sharing.

This leads to a series of questions in developing both pedagogies and tools to support (social) learning (in no particular order):

  • How to support students in selecting appropriate tools to support their learning?
  • How to support students in finding resources and people to support their learning?
  • How to support students in reporting or representing their learning?
  • How to support students in identifying and exploring a body of knowledge?
  • How to motivate and support students in progressing their learning?
  • How can informal learning be facilitated and used within formal course outcomes?

How can we reconcile learning through communities of practice (and distributed personal learning networks) with the requirements of formal courses?

I am not convinced those of us who advocate the development of Personal Learning Environments have adequately answered those questions. It is easy to say we need changes in the education systems (and of course we do).

In one sense I think we have failed to recognise the critical role that teachers play in the learning process. Letsg o back to to Vykotsky. Vykotsky called those teachers – or peers – who supported learning in a Zone of Proximal Development as the More Knowledgeable Other. “The MKO is anyone who has a better understanding or a higher ability level than the leaner particularly in regards to a specific task, concept or process. Traditionally the MKO is thought of as a teacher, an older adult or a peer” (Dahms et al, 2007).

But the MKO can also be viewed as a learning object or social software which embodies and mediates learning at higher levels of knowledge about the topic being learned than the learner presently possesses.

Of course learners operate within constraints provided in part by the more capable participants (be it a teacher peer, or software), but an essential aspect of this process is that they must be able to use words and other artefacts in ways that extend beyond their current understanding of them, thereby coordinating with possible future forms of action.

Thus teachers or peers as well as technology play a role in mediating learning.

In terms of developing technology, we need to develop applications which facilitate that process of mediation. Some social software works well for this. If I get stuck on a problem I can skype a friend or shout out on Twitter, There is plenty of evidenced use of Facebook study groups. Yet I am not sure the pedagogic processes and the technology are sufficiently joined up. If I learn from a friend or peer, and use that learning in my practice, how does the process become transparent – both to myself and to others. How can I represent by changing knowledge base (through DIIGO bookmarks, through this blog?). And how can others understand the ideas I am working on and become involved in a social learning process.

I guess the answer lies in the further development of semantic applications which are able to make those links and make such processes transparent. But this requires far greater sophistication than we have yet achieved in developing and understanding Personal Learning Environments,

Rethinking e-Portfolios

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The second in my ‘Rethinking’ series of blog posts. This one – Rethinking e-portfolios’ is the notes for a forthcoming book chapter which I will post on the Wales wide Web when completed..

Several years ago, e-portfolios were the vogue in e-learning research and development circles. Yet today little is heard of them. Why? This is not an unimportant question. One of the failures of the e-learnng community is our tendency to move from one fad to the next, without ever properly examining what worked, what did not, and the reasons for it.

First of all it is important to note that  there was never a single understanding or approach to the development and purpose of an e-Portfolio. This can largely due be ascribed to different didactic and pedagogic approaches to e-Portfolio development and use. Some time ago I wrote that “it is possible to distinguish between three broad approaches: the use of e-Portfolios as an assessment tool, the use of e-Portfolios as a tool for professional or career development planning (CDP), and a wider understanding of e-Portfolios as a tool for active learning.”

In a paper presented at the e-Portfolio conference in Cambridge in 2005 (Attwell, 2005), I attempted to distinguish between the different process in e-Portfolio development and then examined the issue of ownership for each of these processes.

eport

The diagramme reveals not only ownership issues, but possibly contradictory purposes for an e-Portfolio. Is an e-Portfolio intended as a space for learners to record all their learning – that which takes place in the home or in the workplace as well as in a course environment or is it a place or responding to prescribed outcomes for a course or learning programme? How much should a e-Portfolio be considered a tool for assessment and how much for reflection on learning? Can tone environment encompass all of these functions?

These are essentially pedagogic issues. But, as always, they are reflected in e-learning technologies and applications. I worked for a whole on a project aiming to ‘repurpose the OSPI e-portfolio (later merged into Sakai) for use in adult education in the UK. It was almost impossible. The pedagogic use of the e-Portfolio, essentially o report against course outcomes – was hard coded into the software.

Lets look at another, and contrasting, e-Portfolio application, ELGG. Although now used as a social networking platform, in its original incarnation ELGG stared out as a social e-portfolio, originating in research undertaken by Dave Tosh on an e-portfolio project. ELGG essentially provided for students to blog within a social network with fine grained and easy to use access controls. All well and good: students were not restricted to course outcomes in their learning focus. But when it came to report on learning as part of any assessment process, ELGG could do little. There was an attempt to develop a ‘reporting’ plug in tool but that offered little more than the ability to favourite selected posts and accumulate them in one view.

Mahara is another popular open source ePortfolio tool. I have not actively played with Maraha for two years. Although still built around a blogging platform, Mahara incorporated a series of reporting tools, to allow students to present achievements. But it also was predicated on a (university) course and subject structure.

Early thinking around e-Portfolios failed to take into account the importance of feedback – or rather saw feedback as predominately as coming from teachers. The advent of social networking applications showed the power of the internet for what are now being called personal Learning networks, in other words to develop personal networks to share learning and share feedback. An application which merely allowed e-learners to develop their own records of learning, even if they could generate presentations, was clearly not enough.

But even if e-portfolios could be developed with social networking functionality, the tendency for institutionally based learning to regard the class group as the natural network, limited their use in practice. Furthermore the tendency, at least in the school sector, of limited network access in the mistaken name of e-safety once more limited the wider development of ‘social e-Portfolios.”

But perhaps the biggest problem has been around the issue of reflection. Champions have lauded e-portfolios as a natural tools to facilitate reflection on learning. Helen Barrett (2004) says an “electronic portfolio is a reflective tool that demonstrates growth over time.” Yet  are e-Portfolios effective in promoting reflection? And is it possible to introduce a reflective tool in an educations system that values the passing of exams through individual assessment over all else? Merely providing spaces for learners to record their learning, albeit in a discursive style does not automatically guarantee reflection. It may be that reflection involves discourse and tools for recording outcomes offer little in this regard.

I have been working for the last three years on developing a reflective e-Portfolio for a careers service based din the UK. The idea is to provide students an opportunity to research different career options and reflect on their preferences, desired choices and outcomes.

We looked very hard at existing opens source e-portfolios as the basis for the project, nut could not find any that met our needs. We eventually decided to develop an e-Portfolio based on WordPress – which we named Freefolio.

At a technical level Freefolio was part hack and part the development of a plug in. Technical developments included:

  • The ability to aggregate summaries of entries on a group basis
  • The ability add custom profiles to see profiles of peers
  • Enhanced group management
  • The ability to add blog entries based on predefined xml templates
  • More fine grained access controls
  • An enhanced workspace view

Much of this has been overtaken by subsequent releases of WordPress multi user and more recently Buddypress. But at the time Freefolio was good. However it did  not work in practice. Why? There were two reasons I think. Firstly, the e-Portfolio was only being used for careers lessons in school and that forms too little a part of the curriculum to build a critical mass of familiarity with users. And secondly, it was just too complex for many users. The split between the front end and the back end of WordPress confused users. The pedagogic purpose, as opposed to the functional use was too far apart. Why press on something called ‘new post’ to write about your career choices.

And, despite our attempts to allow users to select different templates, we had constant feedback that there was not enough ease of customisation in the appearance of the e-Portfolio.

In phase two of the project we developed a completely different approach. Rather than produce an overarching e-portfolip, we have developed a series of careers ‘games; to be accessed through the Careers company web site. Each of the six or so games, or mini applications we have developed so far encourages users to reflect on different aspects of their careers choices. Users are encouraged to rate different careers and to return later to review their choices. The site is yet to be rolled out but initial evaluations are promising.

I think there are lessons to be learnt from this. Small applications that encourage users to think are far better than comprehensive e-portfolios applications which try to do everything.

Interestingly, this view seems to have concur with that of CETIS. Simon Grant points out: “The concept of the personal learning environment could helpfully be more related to the e-portfolio (e-p), as both can help informal learning of skills, competence, etc., whether these abilities are formally defined or not.”

I would agree: I have previously seen both as related on a continuum, with differing foci but similar underpinning ideas. However I have always tended to view Personal Learning Environments as a pedagogic capproach, rather than an application. Despite this, there have been attempts to ‘build a PLE’. In that respect (and in relation to rethinking e-Portfolios) Scott Wilson’s views are interesting. Simon Grant says: “As Scott Wilson pointed out, it may be that the PLE concept overreached itself. Even to conceive of “a” system that supports personal learning in general is hazardous, as it invites people to design a “big” system in their own mind. Inevitably, such a “big” system is impractical, and the work on PLEs that was done between, say, 2000 and 2005 has now been taken forward in different ways — Scott’s work on widgets is a good example of enabling tools with a more limited scope, but which can be joined together as needed.”

Simon Grant goes on to say the ““thin portfolio” concept (borrowing from the prior “personal information aggregation and distribution service” concept) represents the idea that you don’t need that portfolio information in one server; but that it is very helpful to have one place where one can access all “your” information, and set permissions for others to view it. This concept is only beginning to be implemented.”

This is similar to the Mash Up Personal Learning Environment, being promoted in a number of European projects. Indeed a forthcoming paper by Fridolin Wild reports on research looking at the value of light weight widgets for promoting reflection that can be embedded in existing e-learning programmes. This is an interesting idea in suggesting that tools for developing an e-Portfolio )or for that matter, a PLE can be embedded in learning activities. This approach does not need to be restricted to formal school or university based learning courses. Widgets could easily be embedded in work based software (and work flow software) and our initial investigations of Work Oriented Personal Learning Environments (WOMBLES) has shown the potential of mobile devices for capturing informal and work based learning.

Of course, one of the big developments in software since the early e-Portfolio days has been the rise of web 2.0, social software and more recently cloud computing. There seems little point in us spending time and effort developing applications for students to share powerpoint presentations when we already have the admirable slideshare application. And for bookmarks, little can compete with Diigo. Most of these applications allow embedding so all work can be displayed in one place. Of course there is an issue as to the longevity of data on such sites (but then, we have the same issue with institutional e-Portfolios and I would always recommend that students retain a local copy of their work). Of course, not all students are confident in the use of such tools: a series of recent studies have blown apart the Digital Native (see for example Hargittai, E. (2010). Digital Na(t)ives? Variation in Internet Skills and Uses among Members of the “Net Generation”. Sociological Inquiry. 80(1):92-113).  And some commercial services may be more suitable than other for developing an e-Portfolio: Facebook has in my view limitations! But, somewhat ironically, cloud computing may be moving us nearer to Helen Barrett’s idea of an e-Portfolio. John Morrison recently gave a presentation (downloadable here) based on his study of ‘what aspects of identity as learners and understandings of ways to learn are shown by students who have been through a program using course-based networked learning?’ In discussing technology he looked at University as opposed to personally acquired, standalone as opposed to networked and Explored as opposed to ongoing use.

He found that students:

Did not rush to use new technology

Used face-to-face rather than technology, particularly in early brainstorming phases of a project

Tried out software and rejected that which was not meeting a need

Used a piece of software until another emerged which was better

Restrained the amount of software they used regularly to relatively few programs

Certain technologies were ignored and don’t appear to have been tried out by the students

Students used a piece of software until another emerged which was better  which John equates with change. Students restrained the amount of software they used regularly to relatively few programs  which he equates with conservatism

Whilst students were previously heavy users of Facebook, they were now abandoning it. And whilst there was little previous use of Google docs, his latest survey suggested that this cloud application was now being heavily used. This is important in that one of the more strange aspects of previous e0Portolio development has been the requirement for most students to upload attached files, produced in an off line work processor, to the e-Portfolio and present as a file attachment. But if students (no doubt partly driven by costs savings) are using online software for their written work, this may make it much easier to develop online e-portfolios.

John concluded that :this cohort lived through substantial technological change. They simplified and rationalized their learning tools. They rejected what was not functional, university technology and some self-acquired tools. They operate from an Acquisition model of learning.” He concluded that “Students can pick up and understand new ways to learn from networks. BUT… they generally don’t. They pick up what is intended.” (It is also well worth reading the discussion board around John’s presentation – - although you will need to be logged in to the Elesig Ning  site).

So – the e-Portfolio may have a new life. But what particularly interests me us the interplay between pedagogic ideas and applications and software opportunities and developments in providing that new potential life. And of course, we still have to solve that issue of control and ownership. And as John says, students pick up what is intended. If we continue to adhere to an acquisition model of learning, it will be hard to persuade students to develop reflective e-Portfolios. We should continue to rethink e-Portfolios through a widget based approach. But we have also to continue to rethink our models of education and learning.

Using mobile devices for learning in the workplace

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I’ve written a lot recently about the potential of the use of mobile devices in the workplace. Last summer, together with my colleagues John Cook and Andrew Ravenscroft, we coined the term Work Oriented Mobile learning Environment or WoMbLE to try to explain what we were trying to create. And we have written about the design idea and about work based learning. But it seems hard to people to ‘get it’. Can you give us some concrete examples, they ask. We need some use cases, they say. As did the reviewer of a recent paper I submitted for the International Journal of Mobile Learning who was concerned my paper was too abstract (and he or she was right, I suspect). So in revising the paper, I have tried to add some possible examples, all based on funding proposals we have been developing. They are not great, but I guess they are a step in the direction of explaining what we mean and I will try to develop them further in the next few weeks (thanks to all who have contributed in one way or another to developing these ideas).

Use Cases for a Work based Mobile Learning Environment

These use cases have been developed as both as part of our research into designing a WoMbLE and in pursuit of funding possibilities. In all of the use cases context is critical factor, although the nature of context varies form case to case.

1. Use case for computer students on work placement programmes

Time is precious for students on short work placements and experience has shown that these students need immediate help when they are stuck with a problem, for example debugging a Java / C++ program or using Google’s SMTP server for setting up test e-mail systems and setting up paypal payment systems. They normally try to seek help from people at the work place and the university tutors, however they prefer interacting with fellow placement students for trouble shooting and learning from each other’s experience before seeking help from company / academic staff. In the past, they have used Google groups.

The WoMbLE is designed to provide multi-user and multi-media spaces where learners can meet up with co-learners, to allow students to tag fellow students, academic staff and work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. A ‘dialogue game’ service, that can be linked to the tagging of personal competencies, will be available to scaffold students in their active collaboration and ‘on the spot’ problem solving.

2. Use case for the continuing professional development of printers

Despite rapid technological change there are low rates of participation of printers in Continuing Vocational Education and Training (CVET), including traditional e-learning.

The aim is to enhance printers’ participation in CVET though self-directed, work-integrated and community-embedded mobile learning. Innovative pedagogical concepts, technical applications and implementation strategies are designed to provide flexible access to learning and authentic and enjoyable learning experience at work.

The use case addresses the emerging need for on-demand and on-the-job training in Small and Medium Enterprises (SMEs). The integration of work context, mobile learning and online communities enables authentic and immediate learning whenever needed. Combined with relevant, appealing content and services it motivates “non-learners”, intensifies interaction between peers and experts within and outside of the SME, and exploits small amounts of time and space for learning at work. Printers will use mobile devices to engage in discussion forums, blogs and wikis, document demonstrations of individual skills and activities undertaken in work-settings (e.g. video captures of technical trouble-shooting) and share digital artifacts in online communities in relation to real work-specific needs. The “pick and mix” of learning objects enhances both participation and learning outcomes maximizing choices in terms of method, content, place and time. This approach recognizes the diversity and individuality of learning, facilitates meaningful, authentic social learning and enhances motivation to learn.

3. Use case for knowledge services for Careers Information, Advice and Guidance workers

Careers Information, Advice and Guidance workers in the UK work from district offices but are often required to provide guidance for students’ future careers options in dispersed school settings.  They do not always have access to appropriate labour market information and may need to gain information about particular career and education opportunities. In this use case a range of services will be provided through mobile devices to support careers workers finding and collecting appropriate information. The system provides access to specialist databases and to previous work undertaken by colleagues and allows structuring and ranking of resources and artifacts including people and social networks. The system allows users to contribute their own results to the system and support the creation of tags and recommendations, thus developing a shared common knowledge and learning base.

All these use cases involve individuals in learning in a range of different occupations and work based settings. However, they have a number of similar features:

  • The need for continuing learning as part of the work process;
  • The need to solve problems as and when they occur;
  • A requirement for information and knowledge resources;
  • The need for access to people, through social and peer networks;
  • The need to capture contextual learning and share as part of a process of developing a common knowledge and learning resource;
  • The importance of context, including activities and tasks being undertaken, work roles, and location

In initial considerations of technical design for a WoMbLE, discussion centred around the development of a generic learning environment. This was driven by desire to produce a cost effective test bed application and to ensure use of as wide a range of different mobile platforms as possible. The latest thinking has moved towards developing what has been called a Mash Up Personal Learning Environment (MUPPLE) (Wild F. Mödritscher F. and Sigurdarson S., 2008) using widgets and provided through specific applications for different mobile platforms. The widget approach could allow services to be easily tailored for particular use cases, user groups and contexts, whilst still retaining generic service applications.

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