Four domains of learning

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I came upon this text today when I was seeking to extend on an article I was writing that included the idea of learning in four domains. It was produced, I think, for the EmployID MOOC on the Changing World of Work and was probably written by Alan Brown and Jenny Bimrose.Sadly, I was so tied up with producing my own materials for the MOOC and didn’t get to read all of the other peoples. But at a time when there is a growing need to question to division between humanities and technical subjects, I think this offers a good way forward.

Relational development – learning with and from interacting with other people

A major route for relational development is learning through interactions at work, learning with and from others (in multiple contexts) and learning as participation in communities of practice (and communities of interest) while working with others. Socialisation at work, peer learning and identity work all contribute to individuals’ relational development. Many processes of relational development occur alongside other activities but more complex relationships requiring the use of influencing skills, engaging people for particular purposes, supporting the learning of others and exercising supervision, management or (team) leadership responsibilities may benefit from support through explicit education, training or development activities.

Jack from the UK had switched career and now who worked as a carer. From the outset Jack learned much about his work from engaging with residents in the care home as well as learning from other staff. He had received letters from residents expressing their gratitude, which had boosted his confidence. His manager encouraged him to become a trainer in the care home, and although nervous and unsure he delivered the training and his self-efficacy increased.

Cognitive development – acquiring knowledge and thinking skills

A major work-related route for cognitive development involves learning through mastery of an appropriate knowledge base and any subsequent technical updating. This form of development makes use of learning by acquisition and highlights the importance of subject or disciplinary knowledge and/or craft and technical knowledge, and it will be concerned with developing particular cognitive abilities, such as critical thinking; evaluating; synthesising etc.

Bernard, a Czech automotive worker, participated in a short internal company technical training programme which positively surprised him in terms of practical outcomes and motivated him to actively work on his vocational development. ‘You had to know your stuff, the trainer was extremely competent, he knew his field very well, but sometimes I had difficulties to follow him. Anyway, it was really done by professionals who knew their stuff, and I appreciated it very much. I was very satisfied. I learned lots of things that were later very useful for my work […] It was very interesting to meet people from a completely different and a rather specialised area. I learned a lot of things and I was proud of it. I think this was the moment that made me change my attitude towards learning. I became much more curious.’

Practical development – learning by doing, by experience, by taking on challenges

For practical development the major developmental route is often learning on the job, particularly learning through challenging work. Learning a practice is also about relationships, identity and cognitive development but there is value in drawing attention to this idea, even if conceptually it is a different order to the other forms of development highlighted in this representation of learning as a process of identity development. Practical development can encompass the importance of critical inquiry, innovation, new ideas, changing ways of working and (critical) reflection on practice. It may be facilitated by learning through experience, project work and/or by use of particular approaches to practice, such as planning and preparation, implementation (including problem-solving) and evaluation. The ultimate goal may be vocational mastery, with progressive inculcation into particular ways of thinking and practising, including acceptance of appropriate standards, ethics and values, and the development of particular skill sets and capabilities associated with developing expertise.

Davide, an Italian carpenter, saw learning as a practice-based process driven by curiosity, a spirit of observation, and trial and error. A major role was played by his passion for the transformation of matter, which he perceived as an almost sacred event: ‘It really struck me to see that from a piece of wood one can create a piece of furniture’.

Emotional development – making sense of your own feelings and how others feel 

For emotional development, the major developmental routes are learning through engagement,  reflexiveness that leads to greater self-understanding, and the development of particular personal qualities. Much emotional development may occur outside work, but the search for meaning in work, developing particular mind-sets, and mindfulness may be components of an individual’s emotional development. Particular avenues of development could include understanding the perspectives of others, respect for the views of others, empathy, anticipating the impact of your own words and actions, and a general reflexiveness, which includes exploring feelings. Identity development at work may also be influenced by changing ideas individuals have about their own well-being and changing definitions of career success (Brown & Bimrose 2014).

Henrik from Denmark switched career, moving into caring and developed a new relationship with his work, which he found much more emotionally engaging. While studying for his skilled worker qualification, Henrik immersed himself in individual assignments of his own choice. In one assignment, he developed a ‘product’ to help improve a pupil’s ability to communicate, an ability which was being lost due to a rare disease. When Henrik talked about the assignment he was very engaged and showed insight into the syndrome. Because the assignment was closely related to his experience and practice, he saw meaning in undertaking it: ‘It was as though there was a circle I could complete on my own.’ He received a top grade for the assignment, and it is evident that positive learning experiences and the perception of entering into learning processes that are meaningful to his life and work situation are strong motivating factors in his engagement in further learning.

Happy birthday, Graham Attwell

Today the fellow-bloggers on Pontydysgu site can congratulate Graham Attwell on his birthday. I hope there is no home-made rule that would prevent us from celebrating this day via his own website.  Cheers, Graham!

Years and more …

Happy birthday, Graham Attwell

Today the fellow-bloggers on Pontydysgu site can congratulate Graham Attwell on his birthday. I hope there is no home-made rule that would prevent us from celebrating this day via his own website.  Cheers, Graham!

Years and more …

Graduate jobs, skills and productivity in the UK?

There has been much commenting in the press today over a report from from the UK Chartered Institute of Personnel and Development (CIPD) which claims that 58% of UK university-leavers are entering jobs that do not require a degree, with graduate over-qualification now at “saturation point”.
The Guardian says reports that “the mismatch between the number of university leavers and the jobs appropriate to their skills has left the UK with more than half of its graduates in non-graduate jobs, one of the highest rates in Europe,
The Huffington Post quotes Ben Wilmott, CIPD’s head of public policy, as blaming New Labour’s 1999 landmark pledge to send 50% of young people to university, and  the Government’s failure to create high-skill jobs.
Wilmot called for better careers advice, a renewed emphasis on driving up apprenticeship numbers and a re-think of the disparity between further and higher education funding. “We had the assumption that increasing the conveyer belt of graduates will allow the UK to transition into a higher-skilled economy, but research shows that if you compare graduates and non-graduates who are doing the same or a similar job, skill requirement is not enhanced by the presence of a graduate”, he said.
The report raises a series of issues. Firstly just what is a graduate job. The definition appears to stem from Reasearch by the Institute for Employment Research at warwick Univeristy which led to the division of jobs in the Standard Ocuaptional Classification system used int he Uk into 5 different categories.
The Prospects web site summarises them as follows:
1. Traditional graduate occupations
These are the established professions for which a degree has historically been required.
Solicitors, research scientists, architects and medical practitioners are all examples. They typically require the post-holder to be an expert in a very specific area.
2. Modern graduate occupations
The expansion of higher education in the 1960s, and the development of new professional fields in areas such as IT, have resulted in the development of a range of newer professions requiring graduate-level qualifications.
Software programmers, journalists, primary school teachers and chief executives are all examples of modern graduate occupations. They require the post-holders to be ‘experts’, but also often to have more strategic or interactive responsibility than a traditional graduate job.
3. New graduate occupations
These are areas of employment that are often rapidly expanding in today’s labour market. The nature of these jobs has changed relatively recently to mean that the most accepted route into them is via a graduate-level qualification.
Marketing, management accountancy, therapists and many forms of engineer are examples of new graduate occupations. They typically require a higher level of strategic responsibility or of ability to interact with others, and less need for them to be an expert in a topic.
4. Niche graduate occupations
This area is expanding. Many occupations do not require graduate-level qualifications, but contain within them specialist niches that do require degrees to enter.
Nursing, retail managers, specialist electrical engineers and graphic designers all fall into this category. Often they require a combination of skills, such as managerial and expert skills, but equally often the need is for an ‘all-rounder’ with a range of abilities.
5. Non-graduate occupations
All jobs that do not fall into the previous four categories are considered ‘non-graduate occupations’.
Obviously there are questions as to whether objectively a university degree is a necessary or best qualification to be say a physiotherapist or a marketing manager. And does university really teach students to take on “strategic or interactive responsibility”?
Is the expansion in university education in the UK driven by  the need for graduates in employment or is the high number of graduates leading to qualification inflation?
At a more macro level it appears that as CIPD chief executive Peter Cheese says there was an “assumption that we will transition to a more productive, higher-value, higher-skilled economy just by increasing the conveyor belt of graduates”, a policy he believes to be  flawed. The UK government policy of labour market deregulation may have been successful in creating jobs, but many of these are low paid and part time. Productivity in the UK is stubbornly low.
In a paper published on the Social Europe web site entitled “How ‘structural reforms’ oflabour markets harm innovation“, Alfred Kleinknecht, Professor of Economics of Innovation at  Delft University of Technology argues that easier hire and fire and higher labour turnover will, in various ways, damage learning
and knowledge management in the ‘creative accumulation’ innovation model that is based on accumulation of firm-specific knowledge. Besides, lower wage cost pressure will lead to an ageing capital stock, owing to a slow adoption of labour-saving technologies.”
With low productivity and a slow adoption of new technologies, there is simply limited demand for graduate employment. But at the same time university graduation has become almost a rite of passage in the UK. Much has been made of the higher wages that graduates earn during their careers. This is supposed to more that offset the now very substantial university fees in the UK and the resultant high levels of debt on graduating. But of course this represents a historical figure and it is easy to see that such premiums may no longer apply in the future, especially as companies like Ernst and Young announce they will remove a degree from the job recruitment requirements. And despite the rhetoric of developing and promoting apprenticeship routes to skilled work, the reality remains that many of the so called apprenticeships in the UK remain on the low skilled spectrum of employment. And funding cutbacks are particular savage in the Further education (vocational college) sector.
All in all it is hard to see any joined up policy here, apart from a blind belief in austerity and that the markets will sort it out. But it does point to the need for integrated policy making linking education, labour market and innovation policies. That seems to have been absent in any recent Government, Labour, Coalition or Conservative.

Professional identities and Communities of Practice

Technology Enhanced Learning, at least form a research perspective, has always tended to be dominated by the education sector. Coming from a background in vocational education and training, I was always more interested in how technology could be used to enhance learning in work and in particular informal learning in Small and Medium Enterprises.

Much early work in this area, at least in Europe was driven by a serious of assumptions. We were moving towards a knowledge economy (remarkable how quiet that has gone since the economic crash) and future employment, productivity and profitability, required higher levels of skills and knowledge win the workplace.. Prior to the rise of the World Wide Web, this could be boosted by enhancing opportunities for individual learning through the development of instructional materials distributed on disc or CD ROM. Interestingly this lead to much innovative work on simulation, which tended to be forgotten with the move to the online environment offered by the World Wide Web.

One of the big assumptions was that what was holding back learning in enterprises was the cost of releasing employees for (formal) training. Thus all we had to do was link up universities, colleges and other training providers to enterprises through providing courses on the web and hey presto, the problem would be solved. Despite much effort, it didn’t really work. One of the reasons I suspect is that so much workplace knowledge is contextually specific and rooted in practice, and trainers and particularly learning technologists did not have that knowledge. Secondly it was often difficult to represent practice based knowledge in the more restricted learning environment of the web. A further issue was a failure to understand the relationship between learning nd professional development, work practice and professional (or occupational) identities. That latter issue is the subject on a paper entitled Facilitating professional identity formation and transformation through technology enhanced learning: the EmployID approach, submitted by my colleagues from the EmployID reject, Jenny Bimrose, Alan Brown, Teresa Holocher-Ertl, Barbara Kieslinger, Christine Kunzmann, Michael Prilla, Andreas P. Schmidt, and Carmen Wolf to the forthcoming ECTEL conference. Their key finding is that there is “a wide spectrum of how actual professional identity transformation processes take place so that an ICT-based approach will not be successful if it concentrates on prescribing processes of identity transformation; rather it should concentrate on key activities to support.” They go on to say that “ this is in line with recent approaches to supporting workplace learning, such as Kaschig et al. (2013) who have taken an activity-based approach to understanding and supporting collective knowledge development.”

The following short excerpt from the paper explains their understanding of processes of professional work identity formation:

“Professional work identities are restructured in a dynamic way when employees are challenged to cope with demands for flexibility, changing work situations and skill needs (Brown, 1997). The work activities of practitioners in Public Employment Services (PES) need to be trans- formed due to the changing nature of the labour market. As their roles change, so do their professional identities. Work identities are not just shaped by organisations and individuals, but also by work groups (Baruch and Winkelmann-Gleed, 2002) or communities of practice (Lave and Wenger 1991; Brown, 1997; Ibarra, 2003). PES practitioners in particular need to develop multi-dimensional (individual and collective) professional identities to cope with socio-economic and technological change (Kirpal, 2004). This shift is underpinned by the increased importance of communica-tions skills, a willingness to engage in learning and reflexivity, while reflection on experience over time may be particularly significant in the build-up of implicit or tacit knowledge as well as explicit knowledge (Eraut, 2000). At the individual level, emerging new demands and associated skills shifts generate a potential for conflict with traditional work orientations and associated values, norms, work ethics and work identity patterns of employees. One important focus for support are individuals’ strategies for dealing with such conflicts. While any identity formation process has to be realized by the individual, the process of acquiring a work identity also takes place within particular communities where socialization, interaction and learning are key elements. Therefore, supporting networks, of ‘new’ communities of practice (Lave, 1993; Wenger, 1998; Billett, 2007) and feedback from other practitioners are important aspects on which to focus.”

References

Baruch, Y. & Winkelmann-Gleed, A. (2002). Multiple commitments: a conceptual framework and empirical investigation in a Community Health Services Trust, British Journal of Management, Vol. 13, No. 4, pp. 337-357.

Billett, S. (2007). Exercising self: learning, work and identity. In: Brown, A.; Kirpal, S.; Rauner, F. (eds). Identities at work. Dordrecht: Springer, pp. 183-210.

Brown, A. (1997). A dynamic model of occupational identity formation. In: Brown, A. (ed.) Promoting Vocational Education and Training: European Perspectives. Tampere: University of Tampere, pp. 59-67.

Eraut, M. (2000). Non-formal Learning and Tacit Knowledge in Professional Work. British Journal of Educational Psychology, Vol. 70, No. 1, pp. 113 – 136.

Ibarra, H. (2003). Working Identity: Unconventional Strategies for Reinventing Your Career.Boston, MA: Harvard Business School Press.

Kaschig, A., Maier, R., Sandow, A., Lazoi, M., Schmidt, A., Barnes, S., Bimrose, J., Brown, A., Bradley, C., Kunzmann, C., Mazarakis, A. (2013). Organisational Learning from the Perspective of Knowledge Maturing Activities. IEEE Transactions on Learning Technol- ogies 6(2), pp. 158 – 176
Kirpal, S. (2004) “Researching work identities in a European context”, Career Development International, Vol. 9, No. 3, pp.199 – 221

Lave, J. (1993). The Practice of Learning. In S. Chaiklin and J. Lave (eds) Understanding Practice: Perspectives on Activity and Context, Cambridge: University of Cambridge Press.

Lave, J. , & Wenger, E. (1991). Situated learning. Legitimate peripheral participation. Cambridge, England: Cambridge University Press.

Wenger, E. (1998). Communities of practice: Learning, meaning, and identity. Cambridge: Cambridge University Press.