Open Learning and Contextual Diversity

The debate over open learning is still going on through various fora such as the Open Educational Resources discussion currently being hosted by UNESCO and the #PLENK2010 MOOC. And in many ways, it is not technology which is driving the discussion but a more fundamental question about how to provide wider access to learning and access to wider groups of learners.

One post which caught my eye is The ‘Open Mode’ – A Step Toward Completely Online by Tom Prescott (it is interesting to note that even in the days of Twitter;s ascendency blog posts continue to provide the most thoughtful exchanges).

Talking about the trend away from purely online distance learning courses towards blended learning, Tom says:

It’s wrong because most of the time the educators and the students don’t really want to use technology. They’ll do a bit for the administration, but for learning, no way. It’s a face-to-face course. Why tamper with it. I am of the opinion that this is misguided, but it’s not a battle worth fighting (for now). Fighting this resentment is unnecessary.

I think Tom is mixing up a whole series of things here. Firstly the move towards Blended Learning was driven by pedagogy and not by a retreat from Technology Enhanced Learning. And that move towards Blended Learning has led to a period of pedagogic innovation, albeit based on the adoption of social software and social networking for learning. By focusing on the pedagogy of using technology, increasing numbers of teachers have adopted technology as part of their every day practices in tecahing and learning. This is reflected in changes in teachers’ dispositions towards using technology. I would also challenge the idea that students are opposed to technology for learning. Students are opposed to the use of technology which fails to enhance their learning experience, just precisely to the use of technology for managing, rather than learning.

But the major impact of technologies and especially of mobile devices, is to move learning outside the institutional culture and practice, into new contexts. Of course this provides a challenge to existing institutional cultures and to the existing cultures of tecahing and learning practice. And some teachers will be wary of such a challenge. But its is the potentials of using technology for informal learning, for networked and self structured  learning (as in PLENK2010) and for workbased learning which can open up learning (or put another way, develop Open Learning).

I remain unconvinced that traditional online courses (as in Open and Distance Learning) have challenged that learning in context. Instead they have tended to reproduce existing pedagogic and cultural forms of learning, at a distance. Thus I think we need to see more diversified and contextual applications of technology to learning, rather than a focus on any particular organisational or institutional format.

Framing curricula for Open Education

More on scoping Open Education. In this series of blog posts I am trying to extend beyond our present focus on Open Educational Resources and look at the different dimensions of Open Education. These include include artefacts and tools, communities, Curriculum, pedagogy and the organisation and recognition of learning

I am not going to try to define any of these, still less to try to put forward any form of construct for measuring openness. Instead I want to try to explore the dimensions of these different ways of understanding open education and what they might mean in practice.

I have already written extensively on the artefacts and tools which mediate activities and learning. Artefacts and tools include Open Educational Resources and open repositories, cloud and social software as well as Personal Learning Environments.

What is missing at the moment is easy tools for resource discovery (Google is still fairly poor at finding Open Educational Resources).

Communities to support Open Education are more problematic. Institutional communities remain largely limited to those enrolled on a particular course. As David Wiley has pointed out one of the problems of Virtual Learning environments is that the tools and artefacts of such groups are usually deleted at the end of a particular course..

And, of course, we have seen the emergence of communities of practice around different topics, practices and occupations. Such communities are by definition emergent (as practices evolve) and vary greatly in structure and purpose.

According to Wenger, a community of practice defines itself along three dimensions:

  • What it is about – its joint enterprise as understood and continually renegotiated by its members.
  • How it functions – mutual engagement that bind members together into a social entity.
  • What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time.

Rather than looking to learning as the acquisition of certain forms of knowledge, Jean Lave and Etienne Wenger in their book “Situated learning: Legitimate peripheral participation” have tried to place it in social relationships – situations of co-participation. As William F. Hanks puts it in his introduction to their book: ‘Rather than asking what kind of cognitive processes and conceptual structures are involved, they ask what kinds of social engagements provide the proper context for learning to take place’. It is not so much that learners acquire structures or models to understand the world, but they participate in frameworks that that have structure. Learning involves participation in a community of practice. And that participation ‘refers not just to local events of engagement in certain activities with certain people, but to a more encompassing process of being active participants in the practices of social communities and constructing identities in relation to these communities’

Lave and Wenger see the process of integration in communities as coming through involvement around practice – what they called legitimate peripheral participation. And evidence suggests that may work well for many learners, particularly those in vocational education and training. However it may be far more problematic for academic education or for those whose learning needs (or desires) lay outside present participation in am occupational practice.

We also have a growing number of free and open online courses. However there still remain issues.  Firstly, participating in a community of practice, particularly a dispersed community using technologies for communication, does not necessarily provide access to the support learners’ may need. We still lack is an easy way of peer matching for learners – what Vygotsky called a “More Knowledgeable Other.”  As Illich said in 1971: “It is amazing that such a simple utility has never been used on a broad scale for publicly valued activity.”

Secondly – and even if a leaner has managed to develop their own Personal Learning Network and has configured their Personal Learning Environment – there remains the issue of how to structure their learning. Traditionally learning has been structured around curricula or course outcomes. Yet traditional curricula, based on expert knowledge of a domain area may not be appropriate to present day needs characterised by the ready availability of information through the internet or indeed to the ideas of open education providing increased leaner autonomy. Dave Cormier says that the present speed of information based on new technologies has undermined traditional expert driven processes of knowledge development and dissemination. The explosion of freely available sources of information has helped drive rapid expansion in the accessibility of the canon and in the range of knowledge available to learners. We are being forced to re-examine what constitutes knowledge and are moving from expert developed and sanctioned knowledge to collaborative forms of knowledge construction. Social learning practices are leading to new forms of knowledge discovery. Cormier sees a movement from expert defined curricula to community based curricula but does not elaborate on how this process might happen.

In putting forward a metric for measuring openness in education, George Siemens talks about the “Systemic integration of openness – i.e. openness is part of the curriculum development process, not as an after market add on.” However, this would appear to be an appeal for transparency in the development process and for linking curriculum development to Open Educational Resources, rather than a basis for open education curricula.

The work of Joss Winn and Richard Hall has probably not received as much attention as it deserves. Joss Winn is particularly concerned with the dependency on tools and services underpinned by oil and technocentric economic, social and educational development in a world faced by growing uncertainties due to declining oil production. In a long blog post entitled “Towards a resilient curriculum for HE”, Richard Hall considers how curricula could prepare learners to deal with uncertainty and change. He also refers to the UK JISC funded Learning Literacies for the Digital Age project. The project final report highlighted the urgency of supporting a differentiation of identities and engagements in multiple spaces:

“there is a tension between recognising an ‘entitlement’ to basic digital literacy, and recognising technology practice as diverse and constitutive of personal identity, including identity in different peer, subject and workplace communities, and individual styles of participation.”

Hall continues

“Illich saw this as critical and believed that a “convivial society should be designed to allow all its members the most autonomous action by means of tools least controlled by others”, in order to overcome regimentation, dependence, exploitation, and impotence. He saw tools as mediating relationships, and as emancipatory where mastery of them in a specific context could be achieved.

There is a complex interplay between the theoretical opportunities of social media for personal emancipation through engagement in contexts for narrative and authorship, and our understanding of how those tools are deployed and owned in reality …. One key issue is how technologies are (re)claimed by users and communities within specific contexts and curricula, in-line with personal integration and enquiry, and in an uncertain world.”

Richard Hall goes on to look at “how to frame a curriculum that enables individuals-in-communities to learn and adapt, to mitigate risks, to prepare for solutions to problems, to respond to risks that are realised, and to recover from dislocations. This demands curricula that may be:

  • authentic and meaningful, framed by decision-making and agency;
  • enquiry-based, in which skills, approaches, decisions and actions are developed and tested in real-world situations that demonstrate complexity and context;
  • cross-disciplinary, and linked to a guild or craft-style experience rather than a Fordist, factory approach;
  • negotiated in scope, governance and delivery within authentic, rather than false, communities;
  • accredited through the specification of expertise and experience developed within real-world processes and outcomes;
  • framed by mentoring and coaching; and
  • focused upon co-governance, rather than co-creation”

In seeking to frame a curriculum to allow individuals in communities to deal with the challenges of the changing environment, Hall puts forward the basis for curricula design for Open Education.

The ideas put forward by Richard Hall are remarkably similar to those advanced by Willem Wardekker in comparing Critical and Vykotskian ideas of education.

Wardekker outlines key aspects of Vygotsky’s theory:

  • Identity becomes understandable only in connection with social relations.
  • Vygotskian theory has the ability of conceptualizing the plurality of such relations. It can recognize that positions, perspectives, and cultural resources may be inconsistent with each other without one or more of them being false.
  • Plurality may be seen in Vygotskian theory not only as a characteristic of society, but also as a characteristic of human personality.  It is not the social structures themselves that are internalized, but the meaning the individual learns to give to these structures in its interaction with others and in relation to what it has learned before. Internalization is an activity of meaning-giving and digestion … Learning does not mean being fitted with a totally new repertoire of behavior; it consists of qualitative changes in an already existing repertoire. At the same time, learning means learning about yourself: building perspectives on yourself in relation to the learning situations you find yourself in. This may generate a certain continuity, without taking the form of a unified perspective which could be called identity in the accepted sense. In different situations, before different audiences, the individual may be guided by different perspectives which may be partially incompatible. Nor does learning have a definite end; as long as there is contradiction in the social relations, learning occurs and identity keeps changing.

Vygotskian theory, says Wardekker, “has a positive attitude towards such change. … This holds on the individual level (that is, the individual development does not have an end) as well as on the level of society (we can only speak of ‘history’ if and where development takes place).”

Wardekker goes on to look at openness in relation to education.

“In the course of his or her development, each individual learns to handle the facts of change and contradiction in a certain way: either negating them or valuing them negatively, or seeing them as opportunities for development and using them in a positive way. Thus, individuals learn, or do not learn, to manage their own development and that of cultural resources. Education can play a crucial part here by stimulating certain ways of handling contradictions. The stimulation Vygotsky-oriented educators offer will go not in the direction of consistency but of openness. Contradictions should not be resolved or covered too soon. A ‘pluralist attitude’ (Rang, 1993) is an aim of education here. Ideology critique is aimed at situations which impede openness.”

These ideas can provide a starting point for a discussion around curricula for Open Education.  Key is the idea of authentic learning in engagement with real-world situations that demonstrate complexity and context. Open education can support learners in developing and exploring their own identities through developing meanings and coping with change and contradictions, both in their own personal contexts and in relation to wider society.

Implementing a socio- cultural ecology for learning at work – ideas and issues

I have been invited to particpate in a workshop on ‘Technology Enhanced Learning in the context of technological, societal and cultural transformation‘, being sponsored by the EU funded Stellar Network of Excellence at Garnisch in Germany at teh start of December. I am contributing to a session on Work Based Learning and have written a short position paper on the subject, a draft of which is reproduced below. I have to say I am very much impressed with the work of the London Mobile Learning Group and my paper attempts to look at  the idea we have developed for a Work Oriented MoBile Learning Environment (WOMBLE) through the Mature-IP project in the light of their framework for a socio-cultural ecology for mobile learning.

1. A socio-cultural ecology for learning

In his paper, The socio-cultural ecological approach to mobile learning: an overview, Norbert Pachler characterises current changes in the world from a perspective on mobile learning as “akin to social, cultural, media related, technological and semiotic transformation”. The world around us, he says, is “marked by fluidity, provisionality and instability, where responsibilities for meaning making as well as others such as risk-taking have been transferred from the state and institutions to the individual, who has become a consumer of services provided by a global market”. The paper, based on conceptual and theoretical work being undertaken by the London Mobile Learning group, proposes a socio-cultural ecology for learning, based on the “new possibilities for the relationship between learning in and across formal and formal contexts, between the classroom and other sites of learning.” Such an ecology is based on the interplay between agency, cultural practices and structures.

In this short discussion paper, we will consider the possibilities for such an ecology in the context of work-based learning. In particular, we will examine work being undertaken through the EU funded Mature-IP project to research and develop the use of a Work Oriented MoBile Learning Environment (Womble) to support learning and knowledge maturing within organisations.

2. Work-based Learning and Technology

Although it is hard to find reliable quantitative data, it would appear that there has been a steady increase in work-based learning in most countries. This may be due to a number of reasons: probably foremost in this is the pressures for lifelong learning die to technological change and changing products, work processes and occupational profiles. Work-based learning is seen as more efficient and effective and facilitates situated learning. The move towards work-based learning has been accompanied in many countries by a revival in apprenticeship training. It has also been accompanied by a spread of the training function (Attwell and Baumgartl (eds.), 2008), with increasing numbers of workers taking some responsibility for training as part of their job.

The move towards increased work-based training has also been accompanied by the widespread us of Technology Enhanced Learning, at least in larger companies. However, this has not been unproblematic. Technology Enhanced Learning may be very effective where the work processes themselves involve the use of computers. It is also possible to develop advanced simulations of work processes; however such applications are complex and expensive to develop. More commonly, in the classical sense of the dual system, formal Technology Enhanced Learning has been used to support the theoretical side of vocational learning, with practical learning taking place through work-based practice (with greater or lesser face to face support). Given economies of scale, Technology Enhanced Learning has made most impact in vocational learning in those areas with a broad occupational application such as management, sales and ICT. In a previous paper I suggested that the development of technology for learning has been shaped by an educational paradigm, based on an industrial model of schooling developed to meet the needs and forms of a particular phase of capitalist and industrial development and that this paradigm is now becoming dysfunctional. Friesen and Hug argue that “the practices and institutions of education need to be understood in a frame of reference that is mediatic: “as a part of a media-ecological configuration of technologies specific to a particular age or era.” This configuration, they say, is one in which print has been dominant. They quote McLuhan who has described the role of the school specifically as the “custodian of print culture” (1962.) It provides, he says, a socially sanctioned “civil defense against media fallout” — against threatening changes in the mediatic environs.

Research suggests there has been little take up of formal Technology Enhanced Learning in the Small and Medium Enterprises which comprise the greatest growth area in many economies (Attwell (ed.), 2004). However the research, undertaken through an EU funded project into the use of ICT for learning in Small and Medium Enterprises, found the widespread everyday use of internet technologies for informal learning, utilizing a wide range of business and social software applications. This finding is confirmed by a recent study on the adoption of social networking in the workplace and Enterprise 2.0 (Oliver Young G (2009). The study found almost two-thirds of those responding (65%) said that social networks had increased either their efficiency at work, or the efficiency of their colleagues. 63% of respondents who said that using them had enabled them to do something that they hadn’t been able to do before

Of course such studies beg the question of the nature and purpose of the use of social software in the workplace. The findings of the ICT and SME project, which was based on 106 case studies in six European countries focused on the use of technologies for informal learning. The study suggested that although social software was used for information seeking and for social and communication purposes it was also being widely used for informal learning. In such a context:

  • Learning takes place in response to problems or issues or is driven by the interests of the learner
  • Learning is sequenced by the learner
  • Learning is episodic
  • Learning is controlled by the learner in terms of pace and time
  • Learning is heavily contextual in terms of time, place and use
  • Learning is cross disciplinary or cross subject
  • Learning is interactive with practice
  • Learning builds on often idiosyncratic and personal knowledge bases
  • Learning takes place in communities of practice

However, it is important to note that the technology was not being used for formal learning, nor in the most part was it for following a traditionally curriculum or academic body of knowledge.

Instead business applications and social and networking software were being used to develop what has been described as Work Process Knowledge (Boreham, N. Samurçay, R. and Fischer, M. 2002).

The concept of Work Process Knowledge emphasises the relevance of practice in the workplace and is related to concepts of competence and qualification that stress the idea that learning processes not only include cognitive, but also affective, personal and social factors. They include the relevance of such non-cognitive and affective-social factors for the acquisition and use of work process knowledge in practical action. Work often takes place, and is carried out, in different circumstances and contexts. Therefore, it is necessary for the individual to acquire and demonstrate a certain capacity to reflect and act on the task (system) and the wider work environment in order to adapt, act and shape it. Such competence is captured in the notion of “developmental competence” (Ellstroem PE, 1997) and includes ‘the idea of social shaping of work and technology as a principle of vocational education and training’ (Heidegger, G., Rauner F., 1997). Work process knowledge embraces ‘developmental competence’, the developmental perspective emphasising that individuals have the capacity to reflect and act upon the environment and thereby forming or shaping it. In using technologies to develop such work process knowledge, individuals are also shaping or appropriating technologies, often developed or designed for different purposes, for social learning.

3. Knowledge Maturing, Personal Learning Environments and Wombles

MATURE is a large-scale integrating project (IP), co-funded by the European Commission under the Seventh Framework Programme (FP7). It runs from April 2008 to March 2012. The Mature-IP aims to research, develop and test Personal Learning and Maturing Environments (PLME) and Organisational Learning and Maturing Environments (OLME) in promote the agility of organisations. Agility requires that companies and their employees together and mutually dependently learn and develop their competencies efficiently in order to improve productivity of knowledge work. The aim is to leverage the intrinsic motivation of employees to engage in collaborative learning activities, and combine it with a new form of organisational guidance. For that purpose, MATURE conceives individual learning processes to be interlinked (the output of a learning process is input to others) in a knowledge-maturing process in which knowledge changes in nature. This knowledge can take the form of classical content in varying degrees of maturity, but also involves tasks and processes or semantic structures. The goal of MATURE is to understand this maturing process better, based on empirical studies, and to build tools and services to reduce maturing barriers.

The Mature-IP project has undertaken a series of studies looking at learning and knowledge maturing processes within organisations. Based on this work, in year 2 of the project, it is undertaking a series of five Design Projects, developing and testing prototypes of technology based applications to support knowledge maturing within these organisations. One of these projects, the Work Oriented MoBile Learning Environment (Womble), is designed to enable workers to appropriate the mobile phone as a Personal Learning Maturing Environment (PLME) and to support contextualised Work-based Learning, problem-solving, interaction and knowledge maturing via a user owned, mobile PLE.

The design study/demonstrator includes support for structured learning dialogue frameworks, with a social software ‘substrate’ and multi- user / multi-media spaces that will provide workers with the ability to collaborate with co-workers. At the most basic level, Womble services will, for example, allow workers to tag fellow work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. At a more advanced stage a ‘lite’ dialogue game service will be linked to the tagging of personal competencies to scaffold workers in their active collaboration and ‘on the spot’ problem solving.

4. The Womble and a socio-cultural ecology for learning

The conceptual framework proposed by Norbert Pachler and the London Mobile Learning Group (LMLG) proposes a non-hierarchal model based on the interaction between agency, cultural practices and structures. In the penultimate section of this discussion document, we examine how the deign of the Womble matches the framework proposed by the LMLG.

4.1 Agency

Agency is seen by Pachler as “the capacity to deal with and to impact on socio cultural structures and established cultural practices” and “to construct one’s life-world and to use media for meaning making…..”

The aim of the Womble is to develop a “participatory culture” in the workplace including ludic forms of problem solving, identity construction, multitasking, “distributed cognition,” and “transmedial navigation” (Jenkins at al, 2006). It is designed to scaffold developmental competence through sense and meaning making in a shared communicative environment, though exploring, questioning and transcending traditional work structures. Situatedness and proximity are key to such an exploration, the ability to seek, capture store, question and reflect on information, in day to day practice. This the use of the Womble for meaning making goes beyond the exploration of formal bodies of expert knowledge to question manifestations of cultural practice within communities.

A further aspect of agency is the ability to shape the form of the Womble as a user configurable and open set of tools. Wild, Mödritscher and Sigurdarson (2008)suggest that “establishing a learning environment, i.e. a network of people, artefacts, and tools (consciously or unconsciously) involved in learning activities, is part of the learning outcomes, not an instructional condition.” They go on to say: “Considering the learning environment not only a condition for but also an outcome of learning, moves the learning environment further away from being a monolithic platform which is personalisable or customisable by learners (‘easy to use’) and heading towards providing an open set of learning tools, an unrestricted number of actors, and an open corpus of artefacts, either pre-existing or created by the learning process – freely combinable and utilisable by learners within their learning activities (‘easy to develop’). ”

4.2 Cultural Practices

By cultural practices, Pachler, refers to “routines in stable situations both in terms of media use on everyday life as well as the pedagogical practices around teaching and learning in the context of educational institutions.” He points out that the multimodality of mobile and media technologies names: them more difficult to map onto traditional curricula and puts pressure on established canons.”

One key idea behind the Womble is that Personal Learning Environments are owned by the user.But at the same time, the Womble tools are designed to make it easy to for users to configure their  environment.

Critically, the pedagogy, if it can be described as such is based on shared practice with learners themselves actively developing learning materials and sharing them through reflection on their context. Whilst such materials might be said to be micro learning materials, the semantic aggregation of those materials, together with advanced search capabilities should provide a holistic organisational learning base. As such the Womble is designed to support , the recognition of context as a key factor in work related and social learning processes. Cook (2009) proposes that new digital media can be regarded as cultural resources for learning and can enable the bringing together of the informal learning contexts in the world outside the institution, or in this case the organisation, with those processes and contexts that are valued inside the intuitions. Cook also suggests that informal learning in social networks is not enabling the “critical, creative and reflective learning that we value in formal education.” Instead he argues for the scaffolding of learning in a new context for learning through learning activities that take place outside formal institutions and on platforms, such as the Womble, that are selected or configured by learners. Such ‘episodic learning’ is based on Vygotskys idea of ‘zones of proximal development’. However, we would agree with Pachler, that in the need for a departure from the terminology associated with Vygostsky’s work. Rather than viewing developmental zones as mainly temporal within a life course, they should be seen as situative contexts within work practice, which both allow the production of user generated content in response to such a situation and reflection on content generated by other users in such situations.

In this context digital artefacts can assist in sense making through the process of bricolage (Levi Strauss, 1966) The concept of bricolage refers to the rearrangement and juxtaposition of previously unconnected signifying objects to produce new meanings in fresh contexts. Bricolage involves a process of resignification by which cultural signs with established meanings are re-organised into new codes of meaning.

This approach to work-based learning through the use mobile devices and services such as the Womble is the relation between work-based activities and personal lives. This goes beyond worklife balance, or even digital identities. It involves agreed and shared understandings of what activities and digital practices are acceptable in work time and work spaces, ethical considerations especially in with regard to work practice involving clients and how private use of social media impacts on work relations.

4.3 Socio cultural and technological structures

Of course critical to such an approach to situated learning, is the ability to utilize mobile devices within work situations. However for this to take place requires more than just the appropriation of user owned technologies (indeed our initial studies suggest resistance to user owned mobile devices being used for work purposes unless funded by the employer. More important is the expropriation of work processes and technologies used for monitoring and recording work processes as the basis for learning. Indeed one aim of the mature project is to overcome the divide between the use of technologies of learning and for knowledge management. Without the ability to transcend these technologies sit is unlikely that the Womble or any other PLE based applications will gain traction and usage. The use of such a learning and knowledge sharing platform has to take place without imposing a substantial additional work and attention burden on the user.

5. Organisational and developmental learning

The use of mobile devices to support situated work-based learning is base don the idea that appropriation of both technologies and processes will lead to the formation of developmental competences based on intrinsic motivation. Barry Nyhan (Nyhan et al, 2003) states “one of the keys to promoting learning organisations is to organise work in such a way that it is promotes human development. In other words it is about building workplace environments in which people are motivated to think for themselves so that through their everyday work experiences, they develop new competences and gain new understanding and insights. Thus, people are learning from their work – they are learning as they work.”

He goes on to say: “This entails building organisations in which people have what can be termed‘ developmental work tasks’. These are challenging tasks that ‘compel’ people to stretch their potential and muster up new resources to manage demanding situations. In carrying out ‘developmental work tasks’ people are ‘developing themselves’ and are thus engaged in what can be termed ‘developmental learning’.”

This notion of developmental competences and learning, using mobile devices and environments such as the Womble, would appear as a way of building on the conceptual framework for a social cultural ecological approach advanced by the London Mobile Learning group.

6. Questions

  • Can developmental competences be acquired in the absence of formal and institutional learning?
  • How can developmental competences based on informal learning be recognised?
  • How can we develop intrinsic motivation for work-based learning and competence development?
  • How can we recognise development zones for reflection and learning?
  • Is it possible to appropriate social and business processes and applications for learning?
  • Is there a continued role for educational technologies if learning materials are user generated and technologies and applications are appropriated?
  • What are the socio – technical competences and literacies required to facilitate learners to appropriate technologies?

References

Attwell G and Baumgartl B. (ed.), 2008, Creating Learning Spaces:Training and Professional Development for Trainers, Vienna, Navreme

Attwell G.(ed) 2007, Searching, Lurking and the Zone of Proximal Development, e-learning in Small and Medium enterprises in Europe, Vienna, Navreme

Boreham, N. Samurçay, R. and Fischer, M. (2002) Work Process Knowledge, Routledge

Boushel M, Fawcett M, Selwyn J. (2000), Focus on Early Childhood: Principles and Realities, Blackwell Publishing

Cook, J. (2009), Scaffolding the Mobile wave, Presnetation at the Jisc Institutional Impact programme online meeting, 09/07/09, http://www.slideshare.net/johnnigelcook/cook-1697245?src=embed, accessed 10 July 2009

Ellstroem P. E.  (1997) The many meanings of occupational competence and qualifications, In Brown, A (ed.) Promoting Vocational Education and Training: European Perspectives,University of Tampere Press, Tampere

Friesen N and Hug T (2009), The Mediatic Turn: Exploring Concepts for Media Pedagogy

Heidegger, G., Rauner F. (1997): Vocational Education in Need of Reform, Institut Technik und Bildung, Bremen

Jenkins, H., Purushotoma, R., Clinton, K.A., Weigel, M., and Robison, A. J. (2006). Confronting the Challenges of Participatory Culture: Media Education for the 21st Century. White paper co-written for the MacArthur Foundation. Accessed July 14, 2008 from: http://www.projectnml.org/files/working/NMLWhitePaper.pdf

Levi Strauss C. (1966). The savage mind. Chicago: University of Chicago Press. [first published in 1962]

McLuhan, M. (1962). The Gutenberg Galaxy: The Making of Typographic Man. Toronto: University of Toronto Press.

Nyhan, B et al (2003). Facing up to the learning organisation challenge. Vol. I. Thessaloniki, CEDEFOP,

Oliver Young G (2009), Global Enterprise Web 2.0 Market Forecast: 2007 to 2013, Forrester

Pachler (forthcoming) The Socio-cultural approach to mobile learning: an overview

Wild F. Mödritscher F. and Sigurdarson S., (2008), Designing for Change: Mash-Up Personal Learning Environments, elearning papers, http://www.elearningeuropa.info/out/?doc_id=15055&rsr_id=15972, accessed 2 September, 2008

The potential of technology to change the way we work

I have spent most of the day working on the Mature project. The project, funded by the European Commission, is developing services for knowledge maturing in organisations, including the introduction of Personal Learning and Management Systems and Organisational Learning and Management Systems. Of course, before we can develop or implement such systems we have to work out what they are. For me that is half of the attraction of the project.
This morning we had an on-line meeting for one of the work groups, this afternoon I had a long talk with Tobias Nelker from Paderborn University and in-between I started writing up overdue reports.
here are just a few thoughts following our discussions.
One of the attractions of the project, which is relatively well funded, it it brings together an interdisciplinary research team including researchers from sociology, computer sciences, education and work sciences. We are struggling still to find a common language. sometimes I do not understand what the computer scientists are talking about – and I am quite sure they have similar problems with me. More problematic is the development of a shared research approach and methodology for the project – different disciplines have different approaches to similar issues. We need to find ways of using this as a strength for the project.
With reference to knowledge sharing, I think we have some tensions between those who view knowledge through artefacts and others of us who see knowledge development and maturing as a process. I am by no means convinced we can measure or even understand knowledge maturing in the progressive iteration of a document or artefact – to me it is the social use of such artefacts which matures.
The project is through the technology programme of the European Commission and oart of the work involves the development and testing of tools. There seem to be two tensions. How can we marry together research into how people learn and how knowledge is developed with actual practice within organisations?
And how can we design tools which help people in their everyday work and lives based on their practice – rather than saying – here is a cool wizzy tool which we would like you to try out.
I am increasingly aware of the importance of context in learning and in knowledge development – especially in work based learning and in informal learning. there are multiple contextual variables of which I feel the most important is work organisation. It is not only an issue of opportunities for learning but an issue of the autonomy to use such learning in practice. This cannot be reduced to merely adopting to the work environment but the ability to shape that work environment based on individual and collective or organsiation knowledge.
This in turn requires change processes. But any project such as Mature is acting as a change agent in the very processes it studies.
All in all this is complex. But I am convinced that we can use technology based tools to open opportunities and support learning in the workplace – not just to courses – but for individual and peerr group learning from everyday working experience. This can not only lead to individual learning but can enrich work environments and lead to enhanced quality of goods and services. And in many ways I think this may be the real impact and potential of what we have called e-learning – rather than trying to use technology to implement traditional classroom based learning at a distance.
NB I am increasingly convinced of the potential of microblogging systems for knowledge exchange and development. This was what I taled to Tobias about this afternoon. Will write something more on this over the weekend.