Barriers to Personal Learning Environments

I am speaking at a joint Evolve / Educamp on line session tonight about e-Portfolios and PLes. Coincidentally, I have been working on background research for the Mature project which is seeking to develop Personal Learning and Management Environments to support professional development and knowledge maturing services.

One topic in my brief for Mature was to look at barriers to the introduction of PLEs and PLMEs. As I wrote two weeks ago, PLEs are with us now – in the sense of how learners are using computers to support their own learning. But at the same time there appear to remain institutional and organisational barriers to the wider adoption of PLEs.

Anyway this is what I came up with for the Mature work. I would love any comments or feedback.

Issues in introducing PLEs

Despite the interest from the educational technology community, the implementation and institutional support for PLEs remains slow. This may be a reflection of the need to address a series of issues, both related to approaches to teaching and learning and technology development.

Learner Confidence and Support

One of the reasons why current VLEs have been successful is that they allow universities to centralize support and thus ensure a certain level of competence and quality of experience (Weller, 2005). Supporting learners in creating their own learning environments would be a major challenge.

Furthermore many learners may not have the confidence and competence to develop and configure their own tools for learning. However, Wild, Mödritscher and Sigurdarson, (2008) consider that “by establishing a learning environment, i.e. a network of people, artefacts, and tools (consciously or unconsciously) involved in learning activities, is part of the learning outcomes, not an instructional condition.”

Moreover, the advances in Wb 2.0 tools and social software are reducing the technological complexity and knowledge required by the user in configuring such tools.

Moving beyond issues of technology, many learners may feel challenged by the shift towards more learner centred provision and by the idea of managing their own learning. Setting aside issues of whether this is a core or meta level competence, learners will often still require support.
Institutional control and management

A further barrier to the introduction of Personal Learning Environments may be fear by organisations of loss of institutional and managerial control. This is a complex issue. It may imply a difficulty in pedagogical change and innovation with the move towards more learner centred learning. It may reflect the requirement of institutions to utilise computer based systems for managing programmes and students with present functionality for this provided through integrated Virtual Learning Environments. It could also reflect the requirements of centralised curricula and prescribed learning materials and learning routes. It may also reflect the preference of Systems Administrators to control software systems and server access and the need for data security.

At university level many students now use their own laptop computers, thus alleviating some of these issues. However, this will not be so in an enterprise.

Also at university level, many institutions are moving towards Service Oriented Architectures (SOAs). These may allow specific learning services to be delivered in formats that can be consumed through a PLE, whilst maintaining the integrity of administrative systems and services.

Contexts of learning

In seeking a generic approach to PLE development, design and provision, there is a danger of overlooking the different contexts in which learning and knowledge development take place. Not only will different users be dealing with different knowledge, subject areas and data, but the physical environment in which the learning takes place will vary as will use of the learning. This may have profound implications for PLE design and deployment.

Experimentation, Development and Interface design

There are many interesting projects working on different aspects of learning design and development and contributing to what we might call a future PLE. Inevitably, much of this work is being undertaken by computer programmers and specialists, with a greater or lesser understanding of education and learning. To evaluate the potential of such developments requires trialling with real users. Yet, most of these projects are at best at a beta stage of development. Many do not have well developed user interfaces and the design of such interfaces is time consuming. Yet, without such interfaces it is difficult to persuade users (individual and organisational) to involve themselves in such trialling.

User centred design models may offer a way forward in this respect.

The potential of technology to change the way we work

I have spent most of the day working on the Mature project. The project, funded by the European Commission, is developing services for knowledge maturing in organisations, including the introduction of Personal Learning and Management Systems and Organisational Learning and Management Systems. Of course, before we can develop or implement such systems we have to work out what they are. For me that is half of the attraction of the project.
This morning we had an on-line meeting for one of the work groups, this afternoon I had a long talk with Tobias Nelker from Paderborn University and in-between I started writing up overdue reports.
here are just a few thoughts following our discussions.
One of the attractions of the project, which is relatively well funded, it it brings together an interdisciplinary research team including researchers from sociology, computer sciences, education and work sciences. We are struggling still to find a common language. sometimes I do not understand what the computer scientists are talking about – and I am quite sure they have similar problems with me. More problematic is the development of a shared research approach and methodology for the project – different disciplines have different approaches to similar issues. We need to find ways of using this as a strength for the project.
With reference to knowledge sharing, I think we have some tensions between those who view knowledge through artefacts and others of us who see knowledge development and maturing as a process. I am by no means convinced we can measure or even understand knowledge maturing in the progressive iteration of a document or artefact – to me it is the social use of such artefacts which matures.
The project is through the technology programme of the European Commission and oart of the work involves the development and testing of tools. There seem to be two tensions. How can we marry together research into how people learn and how knowledge is developed with actual practice within organisations?
And how can we design tools which help people in their everyday work and lives based on their practice – rather than saying – here is a cool wizzy tool which we would like you to try out.
I am increasingly aware of the importance of context in learning and in knowledge development – especially in work based learning and in informal learning. there are multiple contextual variables of which I feel the most important is work organisation. It is not only an issue of opportunities for learning but an issue of the autonomy to use such learning in practice. This cannot be reduced to merely adopting to the work environment but the ability to shape that work environment based on individual and collective or organsiation knowledge.
This in turn requires change processes. But any project such as Mature is acting as a change agent in the very processes it studies.
All in all this is complex. But I am convinced that we can use technology based tools to open opportunities and support learning in the workplace – not just to courses – but for individual and peerr group learning from everyday working experience. This can not only lead to individual learning but can enrich work environments and lead to enhanced quality of goods and services. And in many ways I think this may be the real impact and potential of what we have called e-learning – rather than trying to use technology to implement traditional classroom based learning at a distance.
NB I am increasingly convinced of the potential of microblogging systems for knowledge exchange and development. This was what I taled to Tobias about this afternoon. Will write something more on this over the weekend.