Training and learning

This time of the year things are supposed to be quiet. Christmas parties and that kind of stuff. However at Pontydysgu its not like that this year – though a dare say we may stop for the odd mince pie and glass of mulled wine in the next few days.

We have been completing project reports and writing new proposals. And I have been traveling for the last five weeks. So there is plenty to update on this blog.

The week before last I was in Bucharest for the final conference of the PREZENT! project – aiming to increase participation in continuing training for those at risk in the labour market. The project has taken a series of actions over providing access information, and awareness about opportunities for continuing and lifelong learning in Romania.

And it turned out to be a very inter sting event. The conference organisers had produced a draft strategy on training in Romania and used the event for consultation prior to submitting the strategy to the education ministry. Although I was struggling to follow the debate (my Romanian being non existent) the strategy certainly seemed to have sparked off a considerable discussion.

Yet many of the issues were hardly new, or indeed unique to Romania. Delegates were concerned about business models and how training should be financed. Indeed, there seemed to be much support for the idea of a training levy on enterprises. Delegates were concerned about the quality and regulation of training. And delegates were concerned about professional development for training and particularly over the use of technology for training.

Personally I felt they were over optimistic about the potential impact of legislative change or even at getting legislation right. However this might reflect different cultures and certainly in the past there has been some evidence that Romanian governments have taken more interest in training than the UK (although that is not difficult!).

My contribution to the conference was mostly based on the use of technology to support informal learning. And although everyone was very polite and said how much they had enjoyed the presentation I am not sure they got it. Learning remains inextricably bound to formal training programmes usually linked to classroom or workshop delivery. Whilst there might be acknowledgement of the importance of informal learning it goes no further than that.

Possibly it is because trainers see no role for themselves in informal learning. however I have long held that informal learning does not happen by accident. Informal learning depends on rich learning environments be they in school or in the workplace. And informal learning depends on the ability to use that learning in work or in everyday life. For many their job does not provide either that richness in activities or in learning environment. For many the workplace is just a source of drudgery. And this could be the vital role trainers could take – in designing and developing rich learning environments. But I think for that we would require new ways of recognising learning based on learning processes rather than merely accrediting outcomes. And whilst education and training remains dominated by a discourse around competences that doesn’t seem likely to happen.

Barriers to elearning in Small and Medium Enterprises

I have been doing some thinking recently on the use of technology for learning in Small and Medium Enterprises (SMEs). Or rather the lack of it. Some six or seven years ago we did a project on this finding that although there was much use of technology for informal learning, there was very little awareness, take up or implementation of elearning systems in SMEs (the book of the project is available on our publications page).
Since then there has been considerable public expenditure in Europe encouraging the enhanced use of technology for learning. Small and Medium Enterprises are seen as a key sector for creating employment and for innovation. Training and Continuing Professional Development are critical to innovation and the growth of SMEs. SMEs do not provide sufficient training because they cannot spare the time for staff to attend external training programmes and because internal training is too expensive. Therefore use elearning – so goes the logic. But the logic is clearly flawed. SMEs have not rushed to embrace the possibilities of elearning, despite pubic subventions. So what are the barriers and constraints. The following list is based on a series of meetings and consultation albeit in the somewhat specialist field of careers guidance, which, in England, is organised through private careers companies under contracts with local and national government. Indeed, one of the problems, I think, is that we have tended to treat SMEs as a homogeneous entity, whilst, in reality, the possibilities and approach in different sectors varies greatly and there is also big differences between an SME of 250 workers (the EU says an SME is any organisation employing less than 300 staff) and small enterprises with say 8 or ten staff.

  1. Lack of resources. Lack of formal based learning courses or resources. Most training programmes and Continuing Professional Development opportunities are face to face. This may reflect culture, lack of awareness of potential of e-learning and lack of technically proficient specialists to develop e-learning resources, plus of course the cost of producing high quality learning materials.
  2. Poor infrastructure. Many careers companies have a poor network infrastructure and are using out of date computers with even more out of date web browsers etc. Furthermore many of companies have set up heavy firewalls preventing access to social networking sites.
  3. Lack of competence or confidence in use of computers by some careers advisers. May be some reluctance by staff to become involved in elearning.
  4. Lack of awareness by senior managers and staff development officers of potential of elearning. Lack of local champions for change
  5. Despite all these problems and barriers, most careers advisers use computers as part of their everyday job. There are requirements to use networked systems for record keeping. In addition many use the computers for informal learning and especially for browsing for resources, also using the computer in direct work with clients. However such activity is not viewed by managers as ‘learning’ neither is it accredited.
  6. Lack of time. It is difficult to persuade managers to provide time for informal (or formal) online learning, especially given present financial climate. Many do appear to use computer for work purposes at home and in their own time.
  7. Cost. Many online resources are expensive and at present careers services are under heavy financial pressure. Is also worth noting that practices of companies in paying for online access by say mobile phone varies greatly. Staff may be unwilling to use mobile devices if are expected to pay themselves.
  8. Confidentiality. Much of the work is confidential. This may mitigate against the use of open social software networks.
  9. Organisational structures. Careers companies have to bid for contracts and may be unwilling to share learning opportunities or resources with other companies who may be perceived as competitors.
  10. Lack of functionality to share informal learning. Are only limited networks and community applications for sharing learning. there are some signs this may be changing but most learning is hared and disseminated face to face or by email.
  11. Much of the work of careers advisers take place outside the office. Access to resources including internet may be limited.

These barriers could be categorised as social, pedagogical, organsiational and technological. In reality the different categories probably reinforce each other and overlap. But each area needs to be addressed if progress is to be made.

I would be interested in other opinions as to barriers in developing elearning in SMEs – in this or other sectors

Life is what happens while you’re busy making other plans!

Yesterday I wrote about the perosna methodology we have been trying out in the European G8WAY project on educational transitions. At the recent project meeting in Bucharest we split into groups to look at some on the initial interviews which have been carried out. I presented two interviews, undertaken in the UK by Angela Rees from Pontydysgu.
We had been asked to look at the interviews and discuss:

  1. What is the most relevant learning event of the case?
  2. Is this learning event only relevant in its national context or there features common to different countries?
  3. How we can make use of this learning event in relation with:
  • Benefits for young people (What kind of support can we provide?)
  • What is the impact on the proposed project Web 2.0 platform?

In this post, I will present Kat. In our discussion we consiered Kat to be almost a persona in herself, with a little further analysis added to the case study. Kat is focused on what she wants to do and an accomplished self directed learner. She learns from courses, from different jobs she undertakes, from the internet from reading and from her own research. We noted that transition is becoming more and more a permanent or overlapping state. Kat is constantly learning and her life appears a long period of transition with shorter periods of more intense transition occuring from time to time.

In terms of the potential of Web 2.0 to support Kat in her transition she lacks web tools to present her knowledge, research and achievements. Kat also explains that she spends much time searching for potential PhD opportunities. It seems somewhat surprising that noone has thought to develop a portal to allow easy access to such opportunities (or have they?). Kat might also benefit from the provision of e-guidance or e-counselling.

The project partners felt the case study to be relevant for their own countries (Portugal, Greece and Sweden). In fact Kat might be seen as following the typical career of a modern international researcher!

Kat,

Case Study

Motto: Life is what happens while you’re busy making other plans!

Demographic and biographical Characteristics

Kat, 29, female, comes from a well educated background, she is currently living alone in rented accommodation in France. Kat finds herself moving house frequently between London, France, Spain and her family home in Newcastle in order to take advantage of short term work placements as they arise. She enjoys the arts, always has her nose in a book and has an extensive, global network of friends and acquaintances.

Transitions

Educational and transitional pathways:

After graduating from her first degree in Zoology in 2003, Kat has been opportunistic in her method of finding field work, relying on contacts, friends of friends and recommendations.

“The issues I faced were gaining relevant experience to work in my chosen field, although that’s probably an issue specific to ecologists/biologists. I found it wasn’t too hard to get a job, but said jobs were little or no paid field assistant positions. My university lecturer helped me to find my first job, after that it was various contacts I made along the way. I’ve still not decided what I want to be when I grow up!”

This has lead her from the extremes of studying meercats in the Kalahari to birds on Skomer Island. Because of the nature of project work, Kat finds it difficult to find employment all year round. Her long term ambition is to study for a pHd and so lead her own research projects. With some fieldwork and research experience behind her Kat decided that the best way to pursue her dream was to return to Academia, she graduated with an MRes from Imperial College London in 2008 and has since been in a transition period waiting to be accepted onto a pHd. During this time she has been applying for pHd courses in her specialist area and working as an office temp in between taking on temporary research positions. She thought that the Masters level qualification combined with her research experience would give her an advantage in gaining a PhD placement.

Motivations and Strategies: Kat is quite particular about the type of research she wants to do, as such she has limited her search for a doctorate to universities which she perceives to be good. She also has a clear idea of the specific area in which she wants to work. She would rather wait to be accepted to study her own research proposal than compromise her ideals and spend four years working in an area that does not interest her, even if it would mean her being able to lead her own research sooner. She thinks that it is more beneficial to her to work on short term field work jobs in the meantime in order to make more contacts and keep her research experience current.

Ad hoc learning scenarios

The diverse nature of field work means that every six months or so, Kat embarks upon a new project and has to learn a new set of skills from scratch. Examples of this are identifying species of trees or birds, tracking, capturing, tagging and weighing animals, learning to use different laboratory management tools and data entry systems which are unique to the project. The work is very hands on, she says that it would not be possible to learn the skills as part of an on-line training course.

Support Services used

Lecturers and tutors on her first degree course passed on email addresses of researchers working in Kat’s areas of interest, from these few contacts she has built up her own network of potential employers and project supervisors.

Learning type:

Two main ways of learning are detectable:

Learning from practical experiences: Kat learns new skills on the job, now that she is becoming a more experienced researcher, she also finds herself supervising and teaching skills to the less experienced project workers.

Self-directed learning: Kat will find relevant research papers on the internet and also borrows books from the library. She also uses e-books, particularly when she is working outside of the UK.

Information and Communication Technologies

Much of Kat’s networking has been done via email, she also keeps in contact with colleagues via Skype. She uses websites to search for biology PhDs and field assistant positions.

“ I tended to use those websites more just for browsing to look for job adverts rather than creating a profile and finding people with similar interests. People with similar interests tend to be potential competitors for natural science-type jobs & PhDs which are a bit scarce, I imagine a facebook style network might inhibit a free and easy sharing of info and tips on jobs that you’ve seen.

Plus I really doubt that researchers or potential employers would take the trouble to search the site for good candidates. The nature of PhDs and field assistant jobs is that there are so many people wanting them, you just put the advert out there in New Scientist or wherever, then sit back and wait for the applications to flood in.”

She thinks that the most useful web tool would be something that pooled all of the jobs available onto one site,

“kind of like a temping agency who were in touch with every single Life Sciences university department and every ecological organisation in Europe, with details of jobs or field assistants required. You could go to them and say “I have these skills, I’m looking for paid/volunteer work, I’m available from this date” and they could place you in a suitable position. I doubt it’s feasible, as it would be an enormous undertaking but I, for one, would definitely sign up to such a thing. It would take away all the work and the hours and hours spent browsing online for positions.”

She does think that social networking could be useful particularly for putting new graduates in contact with established researchers, however she is very wary of networking with people in the same position as herself because of the fierce competition for jobs and placements.

Working, learning and playing in Personal Learning Environments

I have been invited to deliver a keynote presentation at the PLE 2010 conference in July in Barcelona. And the organising committee has asked each of the keynote speakers – the others are Alec Couros, Ismael Peña Lopez and Jordi  Adell to make a short video or slidecast about their presentation. So here is my contribution – hope you like it.

Developing mobile applications to support My Learning Journey

A quick post about mobile devices and work based learning – which I know I have been going on about a lot lately.

So far most of the work on mobile learning at a practical level seems to me to fit into four categories:

  • applications designed to provide information for students – about their courses, lecture times, venues, transport information, buildings etc.
  • what might be called learning objects – small apps designed to support learning about a particular topic or issue – often using multi media
  • apps or projects aiming to improve communication between learners or between learners and teachers
  • information – revision guides etc. designing to promote mobile access to resources

There is nothing wrong about any of these and they all may be useful in pushing mobile learning forward. But I think they may fail to really extend forward ideas about tecahing and learning 0 they are all essentially repackaging existing elearning applications for mobile devices.

The big potential I see for mobile devices is in their affordances of being always on – or almost always on, in the fact that we already accept the idea of the frequent but sporadic use of the devices for all kinds of activities such as taking photos and messaging – as well as making telephone calls – and that they are portable.

in other words – taking learning support to areas it has not been taken to before. And prime amongst these is teh workplace. It is little coincidence that many of the main take-up areas for elearning are for those occupations which involve regular use of computers e.g in ICT occupations, in marketing and management etc. Ans one of the main issues in developing elearning for vocational or occupational learning is the contextual nature of such learning and the high cost of producing specific learnng materials for relatively low numbers of learners. Vocational students often wish for learning materials to be in their own language, thus exacerbating the problem of small numbers of users for specific occupations.

It is also interesting to note that despite many researchers pointing to the importance of reflection as a key pedagogic tool, there has been limited pedagogic and technical development to facilitate such an approach.

The use of mobile devices can overcome this. They can be used in specific contexts of location, tasks, experince, colleagues and allow ready means of reflection through the use of photographs, video, text and audio.

If linked up to a server based ‘portfolio’ this could form an essential part of a Personal Learning Environment. Furthermore the learning materials become the entire work environment, rather than custom built applications. And tools such as Google Goggles could easily be incorporated (although I have to say it seems more alphe than beta ot me – I havent managed to get it to recognise a single object so far!).

I am mush taken with a free Android Ap called Ontheroad. It doesn’t do much. It is designed its ays for you to share your adventures on the road You have to set up a free account on a web site. You can publish active trips (I am going to try to make one this week). You can add articles including your position by GPS, you can add text, multimedia, dates and choose which trip to publish it to though the telephone network or by SMS. You can browse existing articles and look at comments. You can add media including photos already on your gallery. Or you can record a video (audio support seems limited).

And it is all synced through a server. It would not take much to refocus this app to a Learning Journey, rather than a road trip. And it could be incredibly powerful in terms of work based learning.

So I do not see a great technical challenge. the bigger challenge is in developing a pedagogic approach which incorporates informal learning in the workplace and such a portfolio based on practice within formal approaches ot education and training.

If you are interested in working with me to develop these technologies and ideas please get in touch.