Category Archives: Informal learning

Implementing a socio- cultural ecology for learning at work – ideas and issues

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I have been invited to particpate in a workshop on ‘Technology Enhanced Learning in the context of technological, societal and cultural transformation‘, being sponsored by the EU funded Stellar Network of Excellence at Garnisch in Germany at teh start of December. I am contributing to a session on Work Based Learning and have written a short position paper on the subject, a draft of which is reproduced below. I have to say I am very much impressed with the work of the London Mobile Learning Group and my paper attempts to look at  the idea we have developed for a Work Oriented MoBile Learning Environment (WOMBLE) through the Mature-IP project in the light of their framework for a socio-cultural ecology for mobile learning.

1. A socio-cultural ecology for learning

In his paper, The socio-cultural ecological approach to mobile learning: an overview, Norbert Pachler characterises current changes in the world from a perspective on mobile learning as “akin to social, cultural, media related, technological and semiotic transformation”. The world around us, he says, is “marked by fluidity, provisionality and instability, where responsibilities for meaning making as well as others such as risk-taking have been transferred from the state and institutions to the individual, who has become a consumer of services provided by a global market”. The paper, based on conceptual and theoretical work being undertaken by the London Mobile Learning group, proposes a socio-cultural ecology for learning, based on the “new possibilities for the relationship between learning in and across formal and formal contexts, between the classroom and other sites of learning.” Such an ecology is based on the interplay between agency, cultural practices and structures.

In this short discussion paper, we will consider the possibilities for such an ecology in the context of work-based learning. In particular, we will examine work being undertaken through the EU funded Mature-IP project to research and develop the use of a Work Oriented MoBile Learning Environment (Womble) to support learning and knowledge maturing within organisations.

2. Work-based Learning and Technology

Although it is hard to find reliable quantitative data, it would appear that there has been a steady increase in work-based learning in most countries. This may be due to a number of reasons: probably foremost in this is the pressures for lifelong learning die to technological change and changing products, work processes and occupational profiles. Work-based learning is seen as more efficient and effective and facilitates situated learning. The move towards work-based learning has been accompanied in many countries by a revival in apprenticeship training. It has also been accompanied by a spread of the training function (Attwell and Baumgartl (eds.), 2008), with increasing numbers of workers taking some responsibility for training as part of their job.

The move towards increased work-based training has also been accompanied by the widespread us of Technology Enhanced Learning, at least in larger companies. However, this has not been unproblematic. Technology Enhanced Learning may be very effective where the work processes themselves involve the use of computers. It is also possible to develop advanced simulations of work processes; however such applications are complex and expensive to develop. More commonly, in the classical sense of the dual system, formal Technology Enhanced Learning has been used to support the theoretical side of vocational learning, with practical learning taking place through work-based practice (with greater or lesser face to face support). Given economies of scale, Technology Enhanced Learning has made most impact in vocational learning in those areas with a broad occupational application such as management, sales and ICT. In a previous paper I suggested that the development of technology for learning has been shaped by an educational paradigm, based on an industrial model of schooling developed to meet the needs and forms of a particular phase of capitalist and industrial development and that this paradigm is now becoming dysfunctional. Friesen and Hug argue that “the practices and institutions of education need to be understood in a frame of reference that is mediatic: “as a part of a media-ecological configuration of technologies specific to a particular age or era.” This configuration, they say, is one in which print has been dominant. They quote McLuhan who has described the role of the school specifically as the “custodian of print culture” (1962.) It provides, he says, a socially sanctioned “civil defense against media fallout” — against threatening changes in the mediatic environs.

Research suggests there has been little take up of formal Technology Enhanced Learning in the Small and Medium Enterprises which comprise the greatest growth area in many economies (Attwell (ed.), 2004). However the research, undertaken through an EU funded project into the use of ICT for learning in Small and Medium Enterprises, found the widespread everyday use of internet technologies for informal learning, utilizing a wide range of business and social software applications. This finding is confirmed by a recent study on the adoption of social networking in the workplace and Enterprise 2.0 (Oliver Young G (2009). The study found almost two-thirds of those responding (65%) said that social networks had increased either their efficiency at work, or the efficiency of their colleagues. 63% of respondents who said that using them had enabled them to do something that they hadn’t been able to do before

Of course such studies beg the question of the nature and purpose of the use of social software in the workplace. The findings of the ICT and SME project, which was based on 106 case studies in six European countries focused on the use of technologies for informal learning. The study suggested that although social software was used for information seeking and for social and communication purposes it was also being widely used for informal learning. In such a context:

  • Learning takes place in response to problems or issues or is driven by the interests of the learner
  • Learning is sequenced by the learner
  • Learning is episodic
  • Learning is controlled by the learner in terms of pace and time
  • Learning is heavily contextual in terms of time, place and use
  • Learning is cross disciplinary or cross subject
  • Learning is interactive with practice
  • Learning builds on often idiosyncratic and personal knowledge bases
  • Learning takes place in communities of practice

However, it is important to note that the technology was not being used for formal learning, nor in the most part was it for following a traditionally curriculum or academic body of knowledge.

Instead business applications and social and networking software were being used to develop what has been described as Work Process Knowledge (Boreham, N. Samurçay, R. and Fischer, M. 2002).

The concept of Work Process Knowledge emphasises the relevance of practice in the workplace and is related to concepts of competence and qualification that stress the idea that learning processes not only include cognitive, but also affective, personal and social factors. They include the relevance of such non-cognitive and affective-social factors for the acquisition and use of work process knowledge in practical action. Work often takes place, and is carried out, in different circumstances and contexts. Therefore, it is necessary for the individual to acquire and demonstrate a certain capacity to reflect and act on the task (system) and the wider work environment in order to adapt, act and shape it. Such competence is captured in the notion of “developmental competence” (Ellstroem PE, 1997) and includes ‘the idea of social shaping of work and technology as a principle of vocational education and training’ (Heidegger, G., Rauner F., 1997). Work process knowledge embraces ‘developmental competence’, the developmental perspective emphasising that individuals have the capacity to reflect and act upon the environment and thereby forming or shaping it. In using technologies to develop such work process knowledge, individuals are also shaping or appropriating technologies, often developed or designed for different purposes, for social learning.

3. Knowledge Maturing, Personal Learning Environments and Wombles

MATURE is a large-scale integrating project (IP), co-funded by the European Commission under the Seventh Framework Programme (FP7). It runs from April 2008 to March 2012. The Mature-IP aims to research, develop and test Personal Learning and Maturing Environments (PLME) and Organisational Learning and Maturing Environments (OLME) in promote the agility of organisations. Agility requires that companies and their employees together and mutually dependently learn and develop their competencies efficiently in order to improve productivity of knowledge work. The aim is to leverage the intrinsic motivation of employees to engage in collaborative learning activities, and combine it with a new form of organisational guidance. For that purpose, MATURE conceives individual learning processes to be interlinked (the output of a learning process is input to others) in a knowledge-maturing process in which knowledge changes in nature. This knowledge can take the form of classical content in varying degrees of maturity, but also involves tasks and processes or semantic structures. The goal of MATURE is to understand this maturing process better, based on empirical studies, and to build tools and services to reduce maturing barriers.

The Mature-IP project has undertaken a series of studies looking at learning and knowledge maturing processes within organisations. Based on this work, in year 2 of the project, it is undertaking a series of five Design Projects, developing and testing prototypes of technology based applications to support knowledge maturing within these organisations. One of these projects, the Work Oriented MoBile Learning Environment (Womble), is designed to enable workers to appropriate the mobile phone as a Personal Learning Maturing Environment (PLME) and to support contextualised Work-based Learning, problem-solving, interaction and knowledge maturing via a user owned, mobile PLE.

The design study/demonstrator includes support for structured learning dialogue frameworks, with a social software ‘substrate’ and multi- user / multi-media spaces that will provide workers with the ability to collaborate with co-workers. At the most basic level, Womble services will, for example, allow workers to tag fellow work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. At a more advanced stage a ‘lite’ dialogue game service will be linked to the tagging of personal competencies to scaffold workers in their active collaboration and ‘on the spot’ problem solving.

4. The Womble and a socio-cultural ecology for learning

The conceptual framework proposed by Norbert Pachler and the London Mobile Learning Group (LMLG) proposes a non-hierarchal model based on the interaction between agency, cultural practices and structures. In the penultimate section of this discussion document, we examine how the deign of the Womble matches the framework proposed by the LMLG.

4.1 Agency

Agency is seen by Pachler as “the capacity to deal with and to impact on socio cultural structures and established cultural practices” and “to construct one’s life-world and to use media for meaning making…..”

The aim of the Womble is to develop a “participatory culture” in the workplace including ludic forms of problem solving, identity construction, multitasking, “distributed cognition,” and “transmedial navigation” (Jenkins at al, 2006). It is designed to scaffold developmental competence through sense and meaning making in a shared communicative environment, though exploring, questioning and transcending traditional work structures. Situatedness and proximity are key to such an exploration, the ability to seek, capture store, question and reflect on information, in day to day practice. This the use of the Womble for meaning making goes beyond the exploration of formal bodies of expert knowledge to question manifestations of cultural practice within communities.

A further aspect of agency is the ability to shape the form of the Womble as a user configurable and open set of tools. Wild, Mödritscher and Sigurdarson (2008)suggest that “establishing a learning environment, i.e. a network of people, artefacts, and tools (consciously or unconsciously) involved in learning activities, is part of the learning outcomes, not an instructional condition.” They go on to say: “Considering the learning environment not only a condition for but also an outcome of learning, moves the learning environment further away from being a monolithic platform which is personalisable or customisable by learners (‘easy to use’) and heading towards providing an open set of learning tools, an unrestricted number of actors, and an open corpus of artefacts, either pre-existing or created by the learning process – freely combinable and utilisable by learners within their learning activities (‘easy to develop’). ”

4.2 Cultural Practices

By cultural practices, Pachler, refers to “routines in stable situations both in terms of media use on everyday life as well as the pedagogical practices around teaching and learning in the context of educational institutions.” He points out that the multimodality of mobile and media technologies names: them more difficult to map onto traditional curricula and puts pressure on established canons.”

One key idea behind the Womble is that Personal Learning Environments are owned by the user.But at the same time, the Womble tools are designed to make it easy to for users to configure their  environment.

Critically, the pedagogy, if it can be described as such is based on shared practice with learners themselves actively developing learning materials and sharing them through reflection on their context. Whilst such materials might be said to be micro learning materials, the semantic aggregation of those materials, together with advanced search capabilities should provide a holistic organisational learning base. As such the Womble is designed to support , the recognition of context as a key factor in work related and social learning processes. Cook (2009) proposes that new digital media can be regarded as cultural resources for learning and can enable the bringing together of the informal learning contexts in the world outside the institution, or in this case the organisation, with those processes and contexts that are valued inside the intuitions. Cook also suggests that informal learning in social networks is not enabling the “critical, creative and reflective learning that we value in formal education.” Instead he argues for the scaffolding of learning in a new context for learning through learning activities that take place outside formal institutions and on platforms, such as the Womble, that are selected or configured by learners. Such ‘episodic learning’ is based on Vygotskys idea of ‘zones of proximal development’. However, we would agree with Pachler, that in the need for a departure from the terminology associated with Vygostsky’s work. Rather than viewing developmental zones as mainly temporal within a life course, they should be seen as situative contexts within work practice, which both allow the production of user generated content in response to such a situation and reflection on content generated by other users in such situations.

In this context digital artefacts can assist in sense making through the process of bricolage (Levi Strauss, 1966) The concept of bricolage refers to the rearrangement and juxtaposition of previously unconnected signifying objects to produce new meanings in fresh contexts. Bricolage involves a process of resignification by which cultural signs with established meanings are re-organised into new codes of meaning.

This approach to work-based learning through the use mobile devices and services such as the Womble is the relation between work-based activities and personal lives. This goes beyond worklife balance, or even digital identities. It involves agreed and shared understandings of what activities and digital practices are acceptable in work time and work spaces, ethical considerations especially in with regard to work practice involving clients and how private use of social media impacts on work relations.

4.3 Socio cultural and technological structures

Of course critical to such an approach to situated learning, is the ability to utilize mobile devices within work situations. However for this to take place requires more than just the appropriation of user owned technologies (indeed our initial studies suggest resistance to user owned mobile devices being used for work purposes unless funded by the employer. More important is the expropriation of work processes and technologies used for monitoring and recording work processes as the basis for learning. Indeed one aim of the mature project is to overcome the divide between the use of technologies of learning and for knowledge management. Without the ability to transcend these technologies sit is unlikely that the Womble or any other PLE based applications will gain traction and usage. The use of such a learning and knowledge sharing platform has to take place without imposing a substantial additional work and attention burden on the user.

5. Organisational and developmental learning

The use of mobile devices to support situated work-based learning is base don the idea that appropriation of both technologies and processes will lead to the formation of developmental competences based on intrinsic motivation. Barry Nyhan (Nyhan et al, 2003) states “one of the keys to promoting learning organisations is to organise work in such a way that it is promotes human development. In other words it is about building workplace environments in which people are motivated to think for themselves so that through their everyday work experiences, they develop new competences and gain new understanding and insights. Thus, people are learning from their work – they are learning as they work.”

He goes on to say: “This entails building organisations in which people have what can be termed‘ developmental work tasks’. These are challenging tasks that ‘compel’ people to stretch their potential and muster up new resources to manage demanding situations. In carrying out ‘developmental work tasks’ people are ‘developing themselves’ and are thus engaged in what can be termed ‘developmental learning’.”

This notion of developmental competences and learning, using mobile devices and environments such as the Womble, would appear as a way of building on the conceptual framework for a social cultural ecological approach advanced by the London Mobile Learning group.

6. Questions

  • Can developmental competences be acquired in the absence of formal and institutional learning?
  • How can developmental competences based on informal learning be recognised?
  • How can we develop intrinsic motivation for work-based learning and competence development?
  • How can we recognise development zones for reflection and learning?
  • Is it possible to appropriate social and business processes and applications for learning?
  • Is there a continued role for educational technologies if learning materials are user generated and technologies and applications are appropriated?
  • What are the socio – technical competences and literacies required to facilitate learners to appropriate technologies?

References

Attwell G and Baumgartl B. (ed.), 2008, Creating Learning Spaces:Training and Professional Development for Trainers, Vienna, Navreme

Attwell G.(ed) 2007, Searching, Lurking and the Zone of Proximal Development, e-learning in Small and Medium enterprises in Europe, Vienna, Navreme

Boreham, N. Samurçay, R. and Fischer, M. (2002) Work Process Knowledge, Routledge

Boushel M, Fawcett M, Selwyn J. (2000), Focus on Early Childhood: Principles and Realities, Blackwell Publishing

Cook, J. (2009), Scaffolding the Mobile wave, Presnetation at the Jisc Institutional Impact programme online meeting, 09/07/09, http://www.slideshare.net/johnnigelcook/cook-1697245?src=embed, accessed 10 July 2009

Ellstroem P. E.  (1997) The many meanings of occupational competence and qualifications, In Brown, A (ed.) Promoting Vocational Education and Training: European Perspectives,University of Tampere Press, Tampere

Friesen N and Hug T (2009), The Mediatic Turn: Exploring Concepts for Media Pedagogy

Heidegger, G., Rauner F. (1997): Vocational Education in Need of Reform, Institut Technik und Bildung, Bremen

Jenkins, H., Purushotoma, R., Clinton, K.A., Weigel, M., and Robison, A. J. (2006). Confronting the Challenges of Participatory Culture: Media Education for the 21st Century. White paper co-written for the MacArthur Foundation. Accessed July 14, 2008 from: http://www.projectnml.org/files/working/NMLWhitePaper.pdf

Levi Strauss C. (1966). The savage mind. Chicago: University of Chicago Press. [first published in 1962]

McLuhan, M. (1962). The Gutenberg Galaxy: The Making of Typographic Man. Toronto: University of Toronto Press.

Nyhan, B et al (2003). Facing up to the learning organisation challenge. Vol. I. Thessaloniki, CEDEFOP,

Oliver Young G (2009), Global Enterprise Web 2.0 Market Forecast: 2007 to 2013, Forrester

Pachler (forthcoming) The Socio-cultural approach to mobile learning: an overview

Wild F. Mödritscher F. and Sigurdarson S., (2008), Designing for Change: Mash-Up Personal Learning Environments, elearning papers, http://www.elearningeuropa.info/out/?doc_id=15055&rsr_id=15972, accessed 2 September, 2008

Exploring Personal Learning Environments

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In September, we organised a symposium on Personal Learning Environments at the the 2nd World Summit on the Knowledge Society (WSKS 2009), “an international attempt to promote the dialogue for the main aspects of the Knowledge Society towards a better world for all.”

I rather rashly promised to publish the products from the symposium. It has taken a little longer than I had hoped, but here they are. The slides and links to the full papers are included in the text, the audio recordings of the presentations can be accessed at the bottom of this page.

The first speaker was Ricardo Torres. His paper was entitled “Using Web 2.0 applications as supporting tools for Personal Learning Environments.”

The abstract is as follows:

” This paper shows the results of a pilot study based on a proposed framework for building Personal Learning Environments using Web 2.0 tools. A group of 33 students from a Business Administration program were introduced to Web 2.0 tools in the context of an Information Systems class, during the academic year 2008-2009, and reflected about this experience through essays and interviews. The responses show evidence of learning and acquiring skills, strengthening social interactions and improvement in the organization and management of content and learning resources.”

You can download his full post here.

CoPs to Support Social Learning in DE / Teacher PD through web 2.0 Environments

The second presentation was was by Cristina Costa from the University of Salford. Her paper was entitled “Teachers professional development through Web 2.0 environments. 

Her abstract reads as follows:

“Teacher professional development is no longer synonymous with acquiring new teaching techniques, it is rather about starting new processes as to engage with new forms of learning, reflected in the practice of teaching. With easy access to the panoply of online communications tools, new opportunities for further development have been enabled. Learning within a wider community has not only become a possibility, but rather a reality accessible to a larger number of individuals interested in pursuing their learning path both in a personalised and networked way. The web provides the space for learning, but the learning environment is decidedly dependent on the interrelationships that are established amongst individuals. The effectiveness of the web is reflected in the unconventional opportunities it offers for people to emerge as knowledge producers rather than information collectors. Hence, it is not the tools that most matter to develop a learning environment where more personalized learning opportunities and collective intelligence prospers as the result of personal and collaborative effort. Although web tools provide the space for interaction, it is the enhancement of a meaningful learning atmosphere, resulting in a joint enterprise to learn and excel in their practice, which will transform a space for learning into an effective, interactive learning environment. The paper will examine learning and training experiences in informal web environments as the basis for an open discussion about professional development in web 2.0 environments.”

You can download her full paper here.

An Infrastructure for Intercommunication Between Widgets in Personal Learning Environments

The third presentation was by Tobias Nelkner from the University of Paderborn. He talked about the development of a widget infrastructure to support Personal Learning Environments. Here is his abstract:

“Widget based mashups seem to be a proper approach to realise self-organisable Personal Learning Environments. In comparison to integrated and monolithic pieces of software developed for supporting certain workflows, widgets provide small sets of functionality. The results of one widget can hardly be used in other widgets for further processing. In order to overcome this gap and to provide an environment allowing easily developing PLEs with complex functionality, the based on the TenCompetence Widget Server [1], we developed a server that allows widgets to exchange data. This key functionality allows developers to create synergetic effects with other widgets without increasing the effort of developing widgets nor having to deal with web services or similar techniques. Looking for available data and events of other widgets, developing the own widget and uploading it to the server is an easy way publishing new widgets. With this approach, the knowledge worker is enabled to create a PLE with more sophisticated functionality by choosing the combination of widgets needed for the current task. This paper describes the Widget Server developed within the EU funded IP project Mature, which possibilities it provides and which consequences follow for widget developer.

You can download his full paper here.

Language micro-gaming: fun and informal microblogging activities for language learning- Maria A. Perifanou

The fourth was Maria Perifanou from the University of Athens. She talked of her experiences of using microblogging for language learning. the abstract reads:

‘Learning is an active process of constructing rather than acquiring knowledge and instruction is a process of supporting that construction rather than communicating knowledge’. Can this process of learning be fun for the learner? Successful learning involves a mixture of work and fun. One of the recent web 2.0 services that can offer great possibilities for learning is Microblogging. This kind of motivation can raise students’ natural curiosity and interest which promotes learning. Play can also promote excitement, enjoyment, and a relaxing atmosphere. As Vygotsky (1933) advocates, play creates a zone of proximal development (ZDP) in children. According to Vygotsky, the ZDP is the distance between one’s actual developmental level and one’s potential developmental level when interacting with someone and/or something in the social environment. Play can be highly influential in learning. What happens when play becomes informal learning supported by web 2.0 technologies? Practical ideas applied in an Italian foreign language classroom using microblogging to promote fun and informal learning showed that microblogging can enhance motivation.”

Maria’s full paper can be downloaded here.

Appropriating technologies for contextual knowledge: Mobile Personal Learning Environments

The final speaker was Graham Attwell from Pontydysgu. He talked about the European Commission Mature-IP project which is developing a Personal Learning and Maturing Environment. His paper was jointly authored with John Cook and andrew Ravenscroft from the Metropolitan University of London. Here is the abstract:

“The development of Technology Enhanced Learning has been dominated by the education paradigm. However social software and new forms of knowledge development and collaborative meaning making are challenging such domination. Technology is increasingly being used to mediate the development of work process knowledge and these processes are leading to the evolution of rhizomatic forms of community based knowledge development. Technologies can support different forms of contextual knowledge development through Personal Learning Environments. The appropriation or shaping of technologies to develop Personal Learning Environments may be seen as an outcome of learning in itself. Mobile devices have the potential to support situated and context based learning, as exemplified in projects undertaken at London Metropolitan University. This work provides the basis for the development of a Work Orientated MoBile Learning Environment (WOMBLE).”

You can download the paper here.

Podcast music is ‘Miss is a sea fish’ by Ehma from the Jamendo web site.

Vygotsky and Personal Learning Environments

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I have a 18 year old intern student, Jo Turner-Attwell, working for me. When I was in Vienna at the ECER conference, I left her the task of looking at Vygotky’s work in relation to Personal Learning Environments. This is part of the research we are undertaking in the Mature-ip project. And here is her summary. Pretty good start I think!

“Vygotsky died in 1934, almost a century ago, however his theories are becoming more relevant than they ever were during the course of his live. In particular the Zone of Proximal Development and the theories developed from this idea are more important than ever before. In addition to this his strong themes of the importance of social interaction and learning with assistance are being more closely looked at.

The zone of proximal development is the area between what an individual can achieve on their own and what they can achieve with assistance. Vigotsky’s definition is ‘the distance between the actual developmental level as determined by independent problem solving and the level of potential development as determined through problem solving under adult guidance, or in collaboration with more capable peers’. It is easy to understand through the idea of school text books. Those that are not too hard and not too easy, so challenging whilst not being beyond a students capabilities, are the optimal level of difficulty and right in the zone of proximal development. Vygotsky believed that learning shouldn’t follow development, but rather should lead it. A student should constantly be reaching slightly beyond their capabilities rather than working within them.

The method of scaffolding has been developed from Vgotsky’s theories. This is the concept that teachers or trainers, should simply assist their student until they are ready to act alone. A good example of this is a bike, moving from stabilisers, to someone running behind, to riding alone. This overlaps with the concept of a zone of proximal development, where some forms of scaffolding work for some people and not for others. Zones of proximal development vary and often different types of scaffolding are needed to reach the same goal. Vygotsky’s theories suggest students should lead their learning and teachers simply assist and rather than judging students on what they know in standardised tests, learning should be done through looking closely at their zone of proximal development. This allows learning to be developed around the needs of the learner, rather than learners trying to fit their needs into current standardised curriculums. This is particularly important as the current examination system can fail to support students who struggle in examination conditions, or excel in the practical side of learning.

This links in well with the concept of Personal Learning Environments or PLEs. The idea that the student themselves creates a virtual space to manage their own learning, whilst allowing room for social networking as a support system. This could combine the informal areas of learning with a more academic e-portfolio type system. This in theory is a fantastic idea, particularly in the way of social networking, which I do think it is important teachers begin to recognise more as a good teaching support method. However I do believe that this would have to be specific to formal learning. Types of informal learning would continue on separate social networking sites where students could interact privately among themselves. During my A Level studies it was not uncommon for teachers to assist their students through current informal online social networking systems as teachers began to take on a more friend-like role. However for my 14 year old sister this sort of student teacher relationship would be unthinkable. Not because I feel it would be inappropriate but more because I know that she would see it as an invasion of her privacy. This need for privacy in addition to support I believe would also exist within employer and employee relationships. This can clearly be seen from current issues of employers judging people’s employability on their facebook sites. I know I personally present myself differently upon my facebook site to the way I like to be seen in my work environment, but still feel I benefit from areas where I can communicate with my employer online, currently I use skype. Therefore I believe there is the need to keep formal learning environments and informal learning environments apart. Limiting the room for PLEs to grow.

A more significant problem I had was how one standardised PLE system could be used to support different types of students, particularly those who were better with practical studies. If the idea of a Personal Learning Environment was that an individual invented it, then how could teachers assist with the development of this?  How could it be standardised? Also surely teaching this would turn it into formal education and would students still see it as their own space, and could teachers cope with only having access to certain areas? How could student that need more help receive that help through a similar model to a student that needed less?

However this is only one area where I feel that Vgotsky’s theories are relevant. I believe that judging students on their zone of proximal development and their potential for learning could allow students that struggle under exam pressure and to work within time limits to receive the grades they deserve. I know many students far smarter than myself who when put in an exam situation struggled and received lower grades than me. My mind being better suited to the remembering of large amounts of data, rather than me necessarily understanding the work better. When first asked the question of how we could measure this I drew a blank. But in fact part of Vygotsky’s theories is less capable students being shown things by more capable students, therefore why couldn’t students understanding be measured on their ability to convey the information they have learnt, maybe even after being shown how by a more able other. Allowing a student to reach the top of their Zone Of Proximal development. In my own admission this also has its flaws in that some of the most intelligent people struggle with teaching and I’m no educational expert so do not have the answers to these flaws. However this did lead me towards ideas of widening the way people are assessed, meaning ongoing assessment of a students progress and a students ability teach could simply make up parts of achieving a grade along with traditional examinations and coursework. If informal learning is as important as formal learning varying the way students are assessed can only work in their favour. However this does again lead into difficulties, as with anything, in that students may receive closer grades, and it may be difficult to differentiate from students who previously would have been placed in very different catorgories.

Also at the root of many of the differentiation of students who may excel in informal learning but not in formal is the subjects that are classified as worth studying. What is worth learning? I found this question upon one of the sites on which Vygotsky’s work was studied and it made me think. School curriculums are so very narrow in comparison with the potential in university courses where the opportunities of what to study are endless. Technology in particular I feel is under represented. When I first came to Pontydysgu I had no idea what a learning platform or PLE were and couldn’t work many of the standard systems on a Mac. These technological systems seen at the forefront of education are barely heard about within education systems. In a technological age I cannot help but wonder why this sort of important knowledge is not being taught, why students aren’t studying the more complex area of technology. We use technology everyday, probably know more than many of our teachers, yet it is not part of any standardised curriculums, it is all informal. I had to quickly learn how to edit audio and video, work a spreadsheet, funnily enough mainly through scaffolding techniques. Audio and video in particular is the kind of technology that only my peers who learnt informally would be able to do. This is most likely because of the lack of knowledge of teachers, not as a criticism of them but rather an emphasis on the fact that the technology we use so often today has mostly come about since many of them finished learning. This to me suggests the need for some sort of lifelong learning system, which again the PLE can support. Although the problems of standardising appear again, there is clearly a need for the general population to have a way to keep up to date with fast changing technologies as technology is moving on before it has the opportunity to be properly implemented. Even in my sixthform a student himself bought in a wireless rooter due to the lack of one, so that students could use their laptops and access the school network. Although moving a long way from Vgotsky the roots in his theories can still be seen in that social interaction is needed for this sort of technology to be fully accessible to everyone. Different people will need different methods to help them grasp these sort of technological systems, particularly as I believe teachers would struggle as much as, if not more, than students.”

Going mobile

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Some twelve years or so ago I was at a conference iN hong Kong. One of the sponsored presentations was by a local elearning company who demonstrated their mobile learning platform. I was totally sceptical. The screen was to small I said, no-one would want to learn on a phone.

I was wrong. The thing the Hong Kong developers had got right was the idea that learning happens in context – in their case learning how to play Badminton – and the phone could allow access to learning in real time in any environment. What they got wrong was the lack of any real interaction – this was just a series of very short videos. What has changed is social software allowing interaction between people using mobile devices. Last week I had a meeting in a bar by the sea in Crete. We had one laptop, two ipods and an iphone. The internet cafe had a wireless connection and we were able to go on a virtual tour of a proposed confernce venue through the safari browser and then book our venue through skype. In this case the context was that a group of us from five different countries were in the same place and we wanted to work together.

Over the summer I have been working with colleagues from the Mature project and with Mark van Harmelen on the idea of a mobile PLE based on Mark’s mPLE software. The more I have worked on this, the more I am convinced that mobile devices are integral to the idea of a PLE. But they also provide a challenge, not just to traditional course based education, but to ‘traditional’ notions of educational technology which is still very much wedded to VLE based courses. One of our central ideas is that learners will support each other through the social layers of a PLE and in particular will use such a device for collaborative problem solving in the context that the problem occurs. In such a situation the curriculum is essentially being evolved within the community and resources are co-developed by that community. I am not saying that such an approach will replace traditional education – or that everyone will want to develop their own PLE. But I am convinced the opportunity is there – if educators and educational technologists can grasp the idea of contextual learning using mobile devices.

NB If you are interested in trialling the mPLE contact Mark van Harmelen.

The potential of technology to change the way we work

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I have spent most of the day working on the Mature project. The project, funded by the European Commission, is developing services for knowledge maturing in organisations, including the introduction of Personal Learning and Management Systems and Organisational Learning and Management Systems. Of course, before we can develop or implement such systems we have to work out what they are. For me that is half of the attraction of the project.
This morning we had an on-line meeting for one of the work groups, this afternoon I had a long talk with Tobias Nelker from Paderborn University and in-between I started writing up overdue reports.
here are just a few thoughts following our discussions.
One of the attractions of the project, which is relatively well funded, it it brings together an interdisciplinary research team including researchers from sociology, computer sciences, education and work sciences. We are struggling still to find a common language. sometimes I do not understand what the computer scientists are talking about – and I am quite sure they have similar problems with me. More problematic is the development of a shared research approach and methodology for the project – different disciplines have different approaches to similar issues. We need to find ways of using this as a strength for the project.
With reference to knowledge sharing, I think we have some tensions between those who view knowledge through artefacts and others of us who see knowledge development and maturing as a process. I am by no means convinced we can measure or even understand knowledge maturing in the progressive iteration of a document or artefact – to me it is the social use of such artefacts which matures.
The project is through the technology programme of the European Commission and oart of the work involves the development and testing of tools. There seem to be two tensions. How can we marry together research into how people learn and how knowledge is developed with actual practice within organisations?
And how can we design tools which help people in their everyday work and lives based on their practice – rather than saying – here is a cool wizzy tool which we would like you to try out.
I am increasingly aware of the importance of context in learning and in knowledge development – especially in work based learning and in informal learning. there are multiple contextual variables of which I feel the most important is work organisation. It is not only an issue of opportunities for learning but an issue of the autonomy to use such learning in practice. This cannot be reduced to merely adopting to the work environment but the ability to shape that work environment based on individual and collective or organsiation knowledge.
This in turn requires change processes. But any project such as Mature is acting as a change agent in the very processes it studies.
All in all this is complex. But I am convinced that we can use technology based tools to open opportunities and support learning in the workplace – not just to courses – but for individual and peerr group learning from everyday working experience. This can not only lead to individual learning but can enrich work environments and lead to enhanced quality of goods and services. And in many ways I think this may be the real impact and potential of what we have called e-learning – rather than trying to use technology to implement traditional classroom based learning at a distance.
NB I am increasingly convinced of the potential of microblogging systems for knowledge exchange and development. This was what I taled to Tobias about this afternoon. Will write something more on this over the weekend.