Category Archives: Career Guidance

What is a knowledge worker?

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I was at a meeting earlier this week discussing our ideas for a project using mobile devices for work based learning in the construction industry (see previous blog entry). We have emphasised the importance of interaction with physical objects in the workplace, which I think has generally been underestimated or even ignored in most elearning research and applications, at least outside the e-science domain.

We were asked whether the ideas we were putting forward were applicable to knowledge workers.

According to Wikipedia:

Knowledge workers in today’s workforceare individuals who are valued for their ability to act and communicate with knowledge within a specific subject area. They will often advance the overall understanding of that subject through focused analysis, design and/or development. They use research skills to define problems and to identify alternatives. Fueled by their expertise and insight, they work to solve those problems, in an effort to influence company decisions, priorities and strategies. What differentiates knowledge work from other forms of work is its primary task of “non-routine” problem solving that requires a combination of convergent, divergent, and creative thinking (Reinhardt et al., 2011).[1] Also, despite the amount of research and literature on knowledge work there is yet to be a succinct definition of the term (Pyöriä, 2005)

I am not sure that the concept of knowledge workers is very helpful. In reality many jobs today are requiring research skills and non routine problem solving as well as creative thinking. And that goes well beyond people who spend most of their days working in front of a computer or what used to be called ‘white collar’ jobs.

Indeed one of the big issues in the building and construction industry appears to be rapidly increasing needs for higher levels of skills and knowledge, driven largely by new (and especially green) technologies and work processes. Traditional course based further training does not scale well – and may not be particularly effective when not linked to workplace practice.

Proving this ‘hypothesis’ is not so easy and of course leads us back to the issue of what constitutes knowledge in a work based context. But in November last year I attended a fascinating (at least to me :) ) seminar hosted by the LLAKES project at the Institute of Education in London where Any Dickerson  discussed work undertaken for the UKCES on:

the development of a new and comprehensive set of detailed, multi-dimensional occupational skills profiles for the UK by combining the US-based Occupational Information Network (O*NET) system with the UK Standard Occupational Classification (SOC2010). This enables the multi-dimensional O*NET system to be used to generate comprehensive occupational skills profiles for the UK, providing a much more detailed depiction of skills utilisation, and changes in utilisation, than is currently available for the UK.

The project report “Developing occupational skills profiles for the UK : a feasibility study” provides detailed information about the methodology and findings. And I suspect, with a little more detailed analysis, it should be possible to draw some conclusions about changing skills and knowledge components in different occupations.

Why is this important? Obviously it has implications for economies and employment. But from the point of view of teaching and learning – and especially developing learning opportunities – we should be training for the future not the past or even the present. To do this we need a detailed understanding of what is happening in different occupations. And we need to get beyond policy rhetoric about the knowledge economy and knowledge workers.

Coding the future

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The debate over computer science, digital literacies etc. in the UK is still continuing. And the success of the Raspberry Pi computer – selling out of its first 70000 production run in under a week shows the demand and interest in coding and computers in general.

One driver of the debate is that employers are unhappy with the competence and knowledge of potential employees. But this is not new. Employers have always moaned that job applicants do not have the right skills, aptitudes, attitudes – whatever. And it is always the fault of the schools or universities. Maybe it is time that employers started thinking about their own role and responsibilities for training a future workforce. And that includes the IT industry. Of course curricula need updating. Learning how computers work is probably more of a democratic necessity rather than for employment or the economy. There is a danger that we evolve as a society of consumers essentially controlled by the technology of a few major corporations. You know who they are!

But just tweeking the school curriculum or weeding out production fodder university courses will not solve the problem. The real issue is how we view learning – how we create learning environments outside the classroom and how we value learning that takes place outside the formal education sector.

I like the following thoughtful comments from Chris Applegate on his blogpost ‘Why it’s not just about teaching kids to code‘

Secondly, there’s a spectrum of challenges, but there’s also a spectrum of solutions. It’s not just schools and universities that need to bear the burden. As I said, coding is a practice. There’s only so much that can be taught; an incredible amount of my knowledge comes from experience. Practical projects and exercises in school or university are essential, but from my experience, none of that can beat having to do it for real. Whether it’s for a living, or in your spare time (coding your own site, or taking part in an Open Source project), the moment your code is being used in the real world and real people are bitching about it or praising it, you get a better appreciation of what the task involves.

So it’s not just universities and schools that need to improve their schooling if we want to produce better coders. Employers should take a more open-minded approach to training staff to code – those that are keen and capable – even if it’s not part of their core competence. Technology providers should make it easier to code on their computers and operating systems out-of-the-box. Geeks need to be more open-minded and accommodating to interested beginners, and to build more approachable tools like Codecademy. Culturally, we need to be treat coding less like some dark art or the preserve of a select few.

 

A third of recent graduates in low skilled jobs

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I spend a lot of time at the moment looking at how we can interpret and explain labour market data, especially for use in careers. Universities are a sensitive area of policy in the UK, and particularly in England, with an increase in fees of up to £9000 a year from this September. Inevitably, young people – and parents, are increasingly wondering if it is worth it in terms of future careers.

Strangely the big fall off in applications is from mature students who will be less effected as many of them will not hit the ceiling for repayments of the students loans being made available to pay the fees.

Thus, I suspect, it is perception rather than immediate hard economics which is driving people to apply or not.

Yesterday, the Office of National Statistics (ONS) published a new report – Graduates in the Labour Market 2012 – based on the latest statistics from the Labour Force Survey. And in a very welcome development, they published a video on Youtube to accompany the PDF report. The Guardian newspaper highlighted the main results of the4 report:

More than a third of recent graduates are employed in low-skilled jobs, official figures show.

In the final quarter of 2011, 35.9% of those who had graduated from university in the previous six years were employed in lower-skilled occupations, the Office for National Statistics (ONS) said. This compares with 26.7%, or just over one in four, in 2001.

In the same period, the number of recent graduates in the jobs market has grown by 438,000 to around 1.5 million in 2011.

Jobs categorised as low-skilled by the ONS include hotel porters, waiters and bar staff, and retail assistants.

The report may be masking the extent of graduate unemployment however, as the unemployed figure excludes those on work experience or internships many of which are short term and, controversially, unpaid.

The one figure which surprised me in the video was the concentration of graduates in London and the South East. I suspect this reflects the role of the London and the South East as the centre for banking and finance, most of which jobs require a degree. Conversely those regions with a lower percentage of graduates are mainly focused on manufacturing industry. Whilst these industries require skilled workers, degrees may not be so important. I would be very interested to see a comparison between pay and employment of graduates and skilled workers (without a degree – for instance with an apprenticeship). Unfortunately the way in which The Labour Force Survey collects data around qualifications makes it very difficult to make any meaningful comparisons. Yet, especially for young people from working class backgrounds, that may be a key choice for them in coming years.

And whilst the present English government is attempting to increase the number of apprenticeship places, there have been persistent criticism over the quality of those apprenticeship places (see this recent BBC report), with many so called apprenticeships consisting of short courses in the retail and service industries – just those very areas where so many recent graduates are ending up!

 

 

Using Cartoons for Engagement

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GoAnimate.com: Episode One – Jenny Jobseeker by elleemployability

I’ve been working on a series of webquests on the use of the internet far careers guidance and counselling. And I stumbled on this great blog by Elle Dyson. Elle is making a a mini cartoon series following the journey of ‘Jenny Jobseeker’ as she battles through the unemployment jungle. As she says there are limitations to the free version of Go animate (the online tool she used to make the cartoon) but, she says, “it serves as (I think) a rather nifty tool for engagement – providing a little bit of advice, giving them a bit of a laugh, and most importantly engaging them in the service, encouraging them to access support from us, and in accessing local opportunities.”