Category Archives: networking culture

Professional identities and Communities of Practice

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Technology Enhanced Learning, at least form a research perspective, has always tended to be dominated by the education sector. Coming from a background in vocational education and training, I was always more interested in how technology could be used to enhance learning in work and in particular informal learning in Small and Medium Enterprises.

Much early work in this area, at least in Europe was driven by a serious of assumptions. We were moving towards a knowledge economy (remarkable how quiet that has gone since the economic crash) and future employment, productivity and profitability, required higher levels of skills and knowledge win the workplace.. Prior to the rise of the World Wide Web, this could be boosted by enhancing opportunities for individual learning through the development of instructional materials distributed on disc or CD ROM. Interestingly this lead to much innovative work on simulation, which tended to be forgotten with the move to the online environment offered by the World Wide Web.

One of the big assumptions was that what was holding back learning in enterprises was the cost of releasing employees for (formal) training. Thus all we had to do was link up universities, colleges and other training providers to enterprises through providing courses on the web and hey presto, the problem would be solved. Despite much effort, it didn’t really work. One of the reasons I suspect is that so much workplace knowledge is contextually specific and rooted in practice, and trainers and particularly learning technologists did not have that knowledge. Secondly it was often difficult to represent practice based knowledge in the more restricted learning environment of the web. A further issue was a failure to understand the relationship between learning nd professional development, work practice and professional (or occupational) identities. That latter issue is the subject on a paper entitled Facilitating professional identity formation and transformation through technology enhanced learning: the EmployID approach, submitted by my colleagues from the EmployID reject, Jenny Bimrose, Alan Brown, Teresa Holocher-Ertl, Barbara Kieslinger, Christine Kunzmann, Michael Prilla, Andreas P. Schmidt, and Carmen Wolf to the forthcoming ECTEL conference. Their key finding is that there is “a wide spectrum of how actual professional identity transformation processes take place so that an ICT-based approach will not be successful if it concentrates on prescribing processes of identity transformation; rather it should concentrate on key activities to support.” They go on to say that “ this is in line with recent approaches to supporting workplace learning, such as Kaschig et al. (2013) who have taken an activity-based approach to understanding and supporting collective knowledge development.”

The following short excerpt from the paper explains their understanding of processes of professional work identity formation:

“Professional work identities are restructured in a dynamic way when employees are challenged to cope with demands for flexibility, changing work situations and skill needs (Brown, 1997). The work activities of practitioners in Public Employment Services (PES) need to be trans- formed due to the changing nature of the labour market. As their roles change, so do their professional identities. Work identities are not just shaped by organisations and individuals, but also by work groups (Baruch and Winkelmann-Gleed, 2002) or communities of practice (Lave and Wenger 1991; Brown, 1997; Ibarra, 2003). PES practitioners in particular need to develop multi-dimensional (individual and collective) professional identities to cope with socio-economic and technological change (Kirpal, 2004). This shift is underpinned by the increased importance of communica-tions skills, a willingness to engage in learning and reflexivity, while reflection on experience over time may be particularly significant in the build-up of implicit or tacit knowledge as well as explicit knowledge (Eraut, 2000). At the individual level, emerging new demands and associated skills shifts generate a potential for conflict with traditional work orientations and associated values, norms, work ethics and work identity patterns of employees. One important focus for support are individuals’ strategies for dealing with such conflicts. While any identity formation process has to be realized by the individual, the process of acquiring a work identity also takes place within particular communities where socialization, interaction and learning are key elements. Therefore, supporting networks, of ‘new’ communities of practice (Lave, 1993; Wenger, 1998; Billett, 2007) and feedback from other practitioners are important aspects on which to focus.”

References

Baruch, Y. & Winkelmann-Gleed, A. (2002). Multiple commitments: a conceptual framework and empirical investigation in a Community Health Services Trust, British Journal of Management, Vol. 13, No. 4, pp. 337-357.

Billett, S. (2007). Exercising self: learning, work and identity. In: Brown, A.; Kirpal, S.; Rauner, F. (eds). Identities at work. Dordrecht: Springer, pp. 183-210.

Brown, A. (1997). A dynamic model of occupational identity formation. In: Brown, A. (ed.) Promoting Vocational Education and Training: European Perspectives. Tampere: University of Tampere, pp. 59-67.

Eraut, M. (2000). Non-formal Learning and Tacit Knowledge in Professional Work. British Journal of Educational Psychology, Vol. 70, No. 1, pp. 113 – 136.

Ibarra, H. (2003). Working Identity: Unconventional Strategies for Reinventing Your Career.Boston, MA: Harvard Business School Press.

Kaschig, A., Maier, R., Sandow, A., Lazoi, M., Schmidt, A., Barnes, S., Bimrose, J., Brown, A., Bradley, C., Kunzmann, C., Mazarakis, A. (2013). Organisational Learning from the Perspective of Knowledge Maturing Activities. IEEE Transactions on Learning Technol- ogies 6(2), pp. 158 – 176
Kirpal, S. (2004) “Researching work identities in a European context”, Career Development International, Vol. 9, No. 3, pp.199 – 221

Lave, J. (1993). The Practice of Learning. In S. Chaiklin and J. Lave (eds) Understanding Practice: Perspectives on Activity and Context, Cambridge: University of Cambridge Press.

Lave, J. , & Wenger, E. (1991). Situated learning. Legitimate peripheral participation. Cambridge, England: Cambridge University Press.

Wenger, E. (1998). Communities of practice: Learning, meaning, and identity. Cambridge: Cambridge University Press.

Critical Literacies, Pragmatics and Education

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Pragmatics in Education
View more webinars from GrahamAttwell.

Yesterday, together with my colleague Jenny Hughes, I made a presentation to participants in the Critical Literacies course being run by Rita Kop and Stephen Downes as part of their ongoing research project on Personal Learning Environments.

The course blog says: “Technology has brought changes to the way people learn and some “critical literacies” are becoming increasingly important. This course is about these critical literacies. Critical, as the course is not just about finding out how to use the latest technologies for learning, but to look critically at the Web and its underlying structures. Literacies, as it is more about capabilities to be developed than about the acquisition of a set of skills. It is all about learning what is needed to develop confidence and competence, and to feel capable of negotiating an ever changing information and media landscape.”

Our presentation was on pragmatics. Pragmatics, we said is a sub field of linguistics which studies the ways in which context contributes to meaning.

Today we have made a short version of the presentation as a slidecast. In the presentation we explore different ideas about context in education. In the final part of the presentation we look at Personal Learning Environments and how they relate to issues of meaning and context.

The introductory and end music is from an album called Earth by zero-project. it can be downloaded from the excellent Jamendo web site.

The Challenge to Education

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Last year I took part in an excellent confernce in Darmstadt last year on “Interdisciplinary approaches to technology-enhanced learning.” Now they have asked me to contribute to a book based on my presentation on ‘Learning Environments, What happens in Practice?. I will post the book cpater in parts on the blog as I write it, in the hope of gaining feedback from readers.

The first section is entitled ‘The Challenge to Education”

Firstly it should be said that it is not technology per se that poses the challenge to education systems and institutions. It is rather the way technology is being used for communication and for everyday learning within the wider society.

Whilst institutions have largely maintained their monopoly and prestige as bodies awarding certification, one major impact of internet technologies has been to move access to learning and knowledge outside of institutional boundaries. The internet provides ready and usually free access to a wealth of books, papers, videos, blogs, scientific research, news and opinion. It also provides access to expertise in the form of networks of people. Conferences, seminars and workshops can increasingly be accessed online. Virtual worlds offer opportunities for simulations and experimentation.

Id course this begs the question of support for learning although there are increasing numbers of free online courses and communities and bulletin boards for help with problem solving. Schools and universities can no longer claim a monopoly as seats of learning or of knowledge. Such learning and knowledge now resides in distributed networks. Learning can take place in the home, in work or in the community as easily as within schools. Mobile devices also mean that learning can take place anywhere without access to a computer. Whilst previously learning was largely structured through a curriculum, context is now becoming an important aspect of learning.

Technology is also challenging traditional traditional expert contributed disciplinary knowledge as embodied in school curricula. Dave Cormier, (2008) says that the present speed of information based on new technologies has undermined traditional expert driven processes of knowledge development and dissemination. The explosion of freely available sources of information has helped drive rapid expansion in the accessibility of the canon and in the range of knowledge available to learners. We are being forced to re-examine what constitutes knowledge and are moving from expert developed and sanctioned knowledge to collaborative forms of knowledge construction. The English language Wikipedia website, a collaboratively developed knowledge base, had 3,264,557 pages in April, 2010 and over 12 million registered users.

The present north European schooling systems evolved from the needs of the industrial revolutions for a literate and numerate workforce. Schools were themselves modelled on the factory system with fixed starting and finishing times with standardised work tasks and quality systems. Students followed relatively rigid group learning programmes, often based on age and often banded into groups based on tests or examinations. Besides the acquisition of knowledge and skills needed by the economy, schools also acted as a means of selection, to determine those who might progress to higher levels of learning or employment requiring more complex skills and knowledge.

It is arguable whether such a schooling system meets the present day needs of the economy. In many countries there is publicly expressed concerns that schools are failing to deliver the skills and knowledge needed for employment, resorting in many countries in different reform measures. There is also a trend towards increasing the length of schooling and, in some countries, at attempting to increase the percentages of young people attending university.

However the schooling system has been developed above all on homogeneity. Indeed, in countries like the UK, reforms have attempted in increase that homogeneity through the imposition of a standardised national curriculum and regular Standardised Attainment Tests (SATs). Such a movement might be seen as in contradiction to the supposed needs for greater creativity, team work, problem solving, communication and self motivated continuous learning within enterprises today.

Furthermore, the homogeneity of schooling systems and curricula is in stark contrast to the wealth of different learning pathways available through the internet. Whilst the UK government has called for greater personalisation of learning, this is seen merely as different forms of access to a standardised curriculum. The internet offers the promise of Personal Learning Pathways, of personal and collaborative knowledge construction and meaning making through distributed communities.

The schooling system is based on outdated forms of organisation and on an expert derived and standardised canon of knowledge. As such it is increasingly dysfunctional in a society where knowledge is collaboratively developed through distributed networks.