Using social software for managing research and development projects

In around 1995 I was appointed by Bremen University to manage a relatively well funded European project on the teaching of teachers and training for vocational education and training. The project had partners in seven or eight countries. I set up a project newsletter and after three or so months announced I would no longer be ending postal copies but it would be sent exclusively by email. There was considerable opposition to this, one person (the Swedish partner) saying he had a Mac and documents would not be compatible, others claiming that they lacked the skills and technical infrastructure to manage a project electronically (my own professor used to get his secretary to download and print off copies of any emails to him).

But the shift was made and by the end of the three year funding period no-one could imagine going back to post as the main means of project communication.

In the last two or so years we have seen a similar radical shift in the technologies we use for research communication and collaboration. At the launch workshop for a project in January I was asked what tools I wanted to use for the project. My list got surprisingly long:

  • Skype for day to day chat and audio communication
  • Flash meeting for online project meetings
  • Diigo for shred bookmarks
  • Twitter for project dissemination and sharing outwards
  • WordPress for the project website
  • PB Works for sharing work in progress
  • Flickr for sharing photographs
  • Google Docs for collaborative authoring
  • DropBox for sharing documents

Interestingly, one of the parters offered us a space on a relatively mature project management system and although we all agreed to use it I doubt we will. In my experience these systems are too restrictive and do not provide sufficient facilities for active collaboration. Of course they usually provide forums, but I have never worked on a project where there has been prolonged collaboration through a forum (despite most projects trying).

The one application not on my list is of course email. And despite having taken part in many projects where it is decided not to use email as the primary means of communication, after a short period everyone reverts back to it. Is this because of familiarity or because it perhaps is the quickest and simplest means of communication?

None of the applications listed require any great technical abilities (although firewalls and interoperability issues do sometimes arise). However they require changes in our working practices – in our socio-technical competences. And that can be difficult, especially where researchers are not used to working in an open and collaborative environment.

In terms of distributed international projects it is probably skype and Flashmeeting which have made the greatest impact. even then it takes time to get used to working online in synchronous environments. Online meetings require preparation and moderation – just as do face to face meetings. Yet because it is online there is often a tendency not to prepare in the same way as we would for a face opt face workshop.

I am not quite sure how DropBox is going to pan out in all of this. It certainly has a clever financial model – my free account was overflowing within a month of setting up an account.

And it is an uncertain science. Whilst organisations like Jisc have invested considerable expenditure into developing relatively heavyweight online research environments I do not know of any research into how we can use loosely coupled social software tools for research projects. We are maki9ng up our own practice as we go!

Serious Social Networking

The Guardian newspaper points to a so called ‘backlash’ against social networking, expressed in a number of recent academic studies and books. And to an extent, I agree. I suspect the novelty factor has worn off. That does not mean social networking is dead, far from it. But it does mean we are slowly evolving an ecosystem of social networking and I am not sure that the Facebook model, driven by the desire to monetarise a huge user base will survive in the long term.

Instead I see two trends. With applications like Facebook, or whatever succeeds it, friends will return to being friends. People we know, people we want to socialise with, be it family and friends we see regularly face to face or friends in distributed networks.

The second will be the growth of social networks based on shared interests and shared practice. Of course this is nothing new. The early days of the web spawned many wonderful bulletin boards with graphics being based on the imaginative use of different text and fonts. Ning led to the explosion of community sites whilst it remained free. But now we are seeing the evolution of free and open source software providing powerful tools for supporting interest and practice based communities.

Cloudworks, developed by the UK Open University has now released an installable version of their platform. Buddypress seems to have developed a vibrant open source community of developers.And I am greatly impressed by QSDA, the Open Source Question and Answer System. Quora is all the hype now. But like so many of these systems, it will be overrun not so much by machine driven spam, but by the lack of a  shared community and purpose.

According to Ettiene Wenger, a community of practice defines itself along three dimensions:

  • What it is about – its joint enterprise as understood and continually renegotiated by its members.
  • How it functions – mutual engagement that bind members together into a social entity.
  • What capability it has produced – the shared repertoire of communal resources (routines, sensibilities, artefacts, vocabulary, styles, etc.) that members have developed over time.

Open Source networking tools can allow us to support that shared repertoire of communal resources. I am working on the development of open and linked data for careers guidance and counselling. it is a fairly steep learning curve for me in terms of understanding data. And one of the bests sites I have found is Tony Hirst’s Get the Data site, only launched a week ago and based on the QSDA software, but already providing a wealth if freely contributed ideas and knowledge.

it is this sort of development that seems to me to be the future for social networking.

Those Barcelona PLE papers

I(n the concluding session of the PLE conference last year in Barcelona I made a rash promise. We would go through all the papers submitted to the conference, I said, and for those authors that wished, we would seek to publish the papers in a series of special editions of journal. We had no shortage of journals, with four editions offering us space. then the problems started. it is much, much more work than I had anticipated to select appropriate papers for journals with differing foci, to organise peer reviews, to contact authors and get them to undertake the revisions requested and to finally edit and format the different contributions.

I still am not sure how I feel about the academic publishing industry (for that is what it is). I am much happier with publishing in online and open journals. But I wonder if the traditional journal format best serves knowledge development. However I recognise the i9mportasnce for individual researchers in publishing their work. And although laborious, most of the reviews we received were thoughtful and helpful, although there still remain widespread discrepancies over perceptions of academic quality.

Anyway, here is the first of our edited journals, published by the online and open journal, the Digital Education Review (the second will be in International Journal of Virtual and Personal Learning Environments – to be published this Spring.

The papers in this edition are all from authors working in Spain and the journal was edited by Ricardo Torres and myself

Strategy approach for eLearning 2.0 deployment in Universities

Oskar Casquero, Javier Portillo, Ramón Ovelar, Jesús Romo, Manuel Benito

Building Personal Learning Environments by using and mixing ICT tools in a professional way
Linda Castañeda, Javier Soto
El diseño de Entornos Personales de Aprendizaje y la formación de profesores en TIC
Julio Cabero Almenara, Julio Barroso Osuna, M.Carmen Llorente Cejudo
Ventajas pedagógicas en la aplicación del PLE en asignaturas de lengua y literatura de educación secundaria. Análisis de cinco experiencias
Rafael Martín García
Evolución y desarrollo de un Entorno Personal de Aprendizaje en la Universidad de León
Fernando Santamaria



Declaring our Learning

I am ultra impressed by the idea behind the Declare-It web app. The site says

Declare-It is a tool that assists you in creating, tracking and being held accountable to your goals. For every declaration you make, Declare-It requires you to add supporters. Supporters are notified of your declaration and receive progress reports along your journey. If you start to fall off track, your supporters are sent an ALERT message. They can send you comments and even add incentives to help you stay motivated.

Sadly, Declare-It is a commercial site. Although it allows a ten day free trial, it then costs $9.99 per month. And I don’t honestly see enough people being prepared to pay that money for the site to gain critical mass. But the idea is simple enough and could easily be adopted or extended to other web tools.

Essentially all it is saying is that we set our own learning goals and targets and use our Personal Learning Networks for support. Then rather than just selecting friends to monitor our progress and receive alerts when we slip behind, as in the Declare-It app, we could select friends from our Personal Learning Network to support our learning and receive alerts when we achieve something or need collaboration.

Of course many of this will do that already using all kinds of different tools. My learning is work based, and most of this work is undertaken in collaboration with others – using email, forums or very often skype. Having said that I have  never really got on with any of the myriad task setting (lists) and tracking tools and astikll  tend to write my lists on the back of envelopes.

But rather than a separate web site like Declare-IT (which admittedly does have some Twitter and Facebook integration), I need some way of integrating Declare-It type functionality with my everyday workflow. A WordPress plug-in could be wonderful, particularly for project work.

Conference time

Pontydysgu is sponsoring the Mobile learning: Crossing Boundaries in Convergent Environments 2011 conference being held in Bremen on March 21 – 22. And as I did with the PLE2010 Conference last year, I will be writing the occasional bog about how we are organising the conference and why.

We held a meeting of the organising committee today. The committee is small, Klaus Rummler, Judith Seipold, Eileen Luebcke and myself. The advantage of such a small group is that meetings are informal (and generally productive) and we can all meet face to face. The disadvantage, of course, is that there are not many people to do all the work. Informal is key for me. Long gone re the days when conferences could only be organised by the great and the good, and organising committees were full of Professors with many letters after t5heir name. This is one of the democratising effects of social media. In the past it was necessary to have such grand committees in order to get word out of an event. Now we use twitter and facebook and viral info0rmation flows. In additio0n I think researchers are changing their attitudes towards events. In the past it was the authority of the organisation running the vent which was key – were they and their organising committee respected academics with many publications to their name. Now people are more interested in the subject of the conference and on the possibilities for fruitful exchange of ideas and knowledge.

Of course there remain issues. It is often difficult for researchers – and especially students – to get funding to attend a conference. for that reason we have tried to make the event as cheap as possible. We are only charging 50 Euros, and even though we have no sponsorship, we are confident we can break even. I was disappointed last year that the conference on Open education in Barcelona was charging something like 500 Euros to attend.

We rely on the goodwill and input of the community to organise the event. The hardest job is reviewing. We are sending all of the submissions for the conference to two reviewers. With something like 50 submissions that means 100 reviews. the open source Easychair system helps in organising this but is by no means perfect. And I remain sceptical about how review systems work. However clear the instructions, different reviewers seem to have very different perceptions of submissions. however, I have no ideas of a better system for quality. And at the end of the day, the success of the event depends on the quality of the inputs.

One of the more bizarre problems in organising such events is collecting the mo0ney. It is extremely hard to get systems for universities to accept money in (and often just as hard to get the money out again. Furthermore, an overview of who has paid is vital and university finance systems are rarely geared to providing such information on demand. however Paypal makes setting up your own payments system fairly easy.

We started  talking about the programme design today. One thing we are keen to do is to separate between the submission of a high quality research paper and the traditional academic form of presentation. Endless paper presentations do not stimulate discourse and ideas, and seldom lead to the generation of new knowledge. Thus we are looking at different forms of presentations, including cafe type sessions and debates. It is also very heartening that we have received some excellent proposals for workshops with real interaction with participants. And once we have got an outline programme we will be looking at add different unconferencing sessions.

Submissions for the conference officially closed last Friday. But if you do want to make a last minute proposal email it to me by Sunday. But even if you haven’t got a proposal in their will be plenty of ways to participate. Hope to see many of you in Bremen in March