Category Archives: learning 2.0

Using mobile devices for learning in the workplace

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I’ve written a lot recently about the potential of the use of mobile devices in the workplace. Last summer, together with my colleagues John Cook and Andrew Ravenscroft, we coined the term Work Oriented Mobile learning Environment or WoMbLE to try to explain what we were trying to create. And we have written about the design idea and about work based learning. But it seems hard to people to ‘get it’. Can you give us some concrete examples, they ask. We need some use cases, they say. As did the reviewer of a recent paper I submitted for the International Journal of Mobile Learning who was concerned my paper was too abstract (and he or she was right, I suspect). So in revising the paper, I have tried to add some possible examples, all based on funding proposals we have been developing. They are not great, but I guess they are a step in the direction of explaining what we mean and I will try to develop them further in the next few weeks (thanks to all who have contributed in one way or another to developing these ideas).

Use Cases for a Work based Mobile Learning Environment

These use cases have been developed as both as part of our research into designing a WoMbLE and in pursuit of funding possibilities. In all of the use cases context is critical factor, although the nature of context varies form case to case.

1. Use case for computer students on work placement programmes

Time is precious for students on short work placements and experience has shown that these students need immediate help when they are stuck with a problem, for example debugging a Java / C++ program or using Google’s SMTP server for setting up test e-mail systems and setting up paypal payment systems. They normally try to seek help from people at the work place and the university tutors, however they prefer interacting with fellow placement students for trouble shooting and learning from each other’s experience before seeking help from company / academic staff. In the past, they have used Google groups.

The WoMbLE is designed to provide multi-user and multi-media spaces where learners can meet up with co-learners, to allow students to tag fellow students, academic staff and work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. A ‘dialogue game’ service, that can be linked to the tagging of personal competencies, will be available to scaffold students in their active collaboration and ‘on the spot’ problem solving.

2. Use case for the continuing professional development of printers

Despite rapid technological change there are low rates of participation of printers in Continuing Vocational Education and Training (CVET), including traditional e-learning.

The aim is to enhance printers’ participation in CVET though self-directed, work-integrated and community-embedded mobile learning. Innovative pedagogical concepts, technical applications and implementation strategies are designed to provide flexible access to learning and authentic and enjoyable learning experience at work.

The use case addresses the emerging need for on-demand and on-the-job training in Small and Medium Enterprises (SMEs). The integration of work context, mobile learning and online communities enables authentic and immediate learning whenever needed. Combined with relevant, appealing content and services it motivates “non-learners”, intensifies interaction between peers and experts within and outside of the SME, and exploits small amounts of time and space for learning at work. Printers will use mobile devices to engage in discussion forums, blogs and wikis, document demonstrations of individual skills and activities undertaken in work-settings (e.g. video captures of technical trouble-shooting) and share digital artifacts in online communities in relation to real work-specific needs. The “pick and mix” of learning objects enhances both participation and learning outcomes maximizing choices in terms of method, content, place and time. This approach recognizes the diversity and individuality of learning, facilitates meaningful, authentic social learning and enhances motivation to learn.

3. Use case for knowledge services for Careers Information, Advice and Guidance workers

Careers Information, Advice and Guidance workers in the UK work from district offices but are often required to provide guidance for students’ future careers options in dispersed school settings.  They do not always have access to appropriate labour market information and may need to gain information about particular career and education opportunities. In this use case a range of services will be provided through mobile devices to support careers workers finding and collecting appropriate information. The system provides access to specialist databases and to previous work undertaken by colleagues and allows structuring and ranking of resources and artifacts including people and social networks. The system allows users to contribute their own results to the system and support the creation of tags and recommendations, thus developing a shared common knowledge and learning base.

All these use cases involve individuals in learning in a range of different occupations and work based settings. However, they have a number of similar features:

  • The need for continuing learning as part of the work process;
  • The need to solve problems as and when they occur;
  • A requirement for information and knowledge resources;
  • The need for access to people, through social and peer networks;
  • The need to capture contextual learning and share as part of a process of developing a common knowledge and learning resource;
  • The importance of context, including activities and tasks being undertaken, work roles, and location

In initial considerations of technical design for a WoMbLE, discussion centred around the development of a generic learning environment. This was driven by desire to produce a cost effective test bed application and to ensure use of as wide a range of different mobile platforms as possible. The latest thinking has moved towards developing what has been called a Mash Up Personal Learning Environment (MUPPLE) (Wild F. Mödritscher F. and Sigurdarson S., 2008) using widgets and provided through specific applications for different mobile platforms. The widget approach could allow services to be easily tailored for particular use cases, user groups and contexts, whilst still retaining generic service applications.

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Pedagogy Frameworks, tools and representations

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More on the work in progress. Yesterday I wrote about pedagogy framework for the development of web 2.0 learning environment we are developing for European G8WAY project which aims to support learners in transitions between school and work, school and university and university and work.

In the framework we look at different pedagogic theories. We the look at Conole, Dyke, Oliver and Seale’s model for mapping pedagogy and tools for effective learning design. Based on Activity Theory models of transition process and on a Vygotskian pedagogic approach we aim to try to identify mini learning activities for supporting transitions and to identify social software tools that can support such learning.

The paper by Grainne Conole et al is worth reading in full. But here is a synopsis  of their framework and its representation.

Conole, Dyke, Oliver and Seale (2004), have proposed a toolkit and model for mapping pedagogy and tools for effective learning design. They say “Toolkits are model-based resources that offer a way of structuring users’ engagement that encourages reflection on theoretical concerns as well as supporting the development of practical plans for action (Conole & Oliver, 2002). The models that form the heart of each toolkit consist of representations of a ‘space’, described in terms of qualities, in which theories or approaches can be described.” They emphasise that “the descriptions of these approaches reflect the beliefs of describer. These models are thus best understood as sharable representations of beliefs and of practice, rather than as definitive account of the area (cf. Beetham et al., 2001).”

The framework they propose consists of the following six components:

  • “Individual – Where the individual is the focus of learning.
  • Social – learning is explained through interaction with others (such as a tutor or fellow students), through discourse and collaboration and the wider social context within which the learning takes place.
  • Reflection – Where conscious reflection on experience is the basis by which experience is transformed into learning.
  • Non-reflection – Where learning is explained with reference to processes such as conditioning,preconscious learning, skills learning and memorisation (Jarvis, Holford, & Griffin, 1998).
  • Information – Where an external body of information such as text, artefacts and bodies of knowledge form the basis of experience and the raw material for learning.
  • Experience – Where learning arises through direct experience, activity and practical application.”

They put forward three ways of representing the framework.

The first is as a series of continua:

The second is a three dimensional representation with a cube:

The third emphasises the relationships between the ends of the spectrum in the form of a octahedron:

Supporting learners in transitions

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I’ve been thinking about educational transitions today. this is part of the European funded G8WAY project which aims to use social software to support learners in transitions. In particular the project aims to focus on three transitions – from school to work, from school to higher education and from higher education to work. and being a well designed project, the first phase involves the elaboration of a pedagogic framework for the project.

This – I think – needs to link a number of things. Firstly we have to look at what are the issues in transitions, secondly look at different pedagogic approaches to supporting learners n those transitions and thirdly find a way of linking social software tools or rather the affordable of different social software tools to different activities which could be included in a pedagogical approach. Not so easy. I have just finished reading a two papers by Grainne Conole which have an interesting take on developing models for this kind of work although I am not sure how they can be used in practice, Mapping pedagogy and tools for effective learning design - cowritten with M. Dyke, Martin Oliver and J. Seale puts forward a model “that supports the development of pedagogically driven approaches to learning. Grainne follows this up in a more recent paper called ‘New Schemas for Mapping Pedagogies and technologies. In this paper she looks at Web 2.0 and argues that “the current complexity of the digital environment requires us to develop ‘schema’ or approaches to thinking about how we can best harness the benefits these new technologies confer.”

I will return to these models and schema in a post later this week.

in this post I want to briefly brainstorm the issues in transitions for learners – both as notes for myself and also in the hope that readers may be able to point be in the right direction or suggest things I have missed.

School to Work Transition

  • change from school based subjects to work based applied competence
  • change from school based class organisation to team or hierarchical work based organisation
  • increased responsibility for own work
  • increased responsibility for own learning
  • different forms of work based learning
  • may have to deal with customers or members of other work organisations
  • may have to follow quality processes and procedures
  • different forms of assessment of learning and /or performance
  • different ways of reporting on work and achievements
  • changes in identity (school student to worker)
  • different social groups 0 integration in work community and / or communities of practice
  • increased informal elarning

School to university transition

  • Different forms of subject organisation
  • different forms of time organisation – with increased responsibility for own time management
  • different forms of assessment
  • greatly increased responsibility for own work
  • frequently accompanied by leaving home – having to organise own life (financial management)
  • different forms of study
  • need to manage own time
  • need to select course modules (learning pathway) and consider post university career
  • new learning tools (increased use of technology)
  • new identity as student
  • different social groups integration in student community

University to work transition (largely same as school to work transition)

  • change from university based subjects to work based applied competence
  • change from university based faculty organisation to team or hierarchical work based organisation
  • increased responsibility for own work
  • increased responsibility for own learning
  • different forms of work based learning
  • may have to deal with customers or members of other work organisations
  • may have to follow quality processes and procedures
  • different forms of assessment of learning and /or performance
  • different ways of reporting on work and achievements
  • changes in identity (student to worker)
  • different social groups 0 integration in work community and / or communities of practice
  • responsibility for planning own professional development and career progression
  • increased informal learning

Can anyone add to these lists?