Working, learning and playing in Personal Learning Environments

I have been invited to deliver a keynote presentation at the PLE 2010 conference in July in Barcelona. And the organising committee has asked each of the keynote speakers – the others are Alec Couros, Ismael Peña Lopez and Jordi  Adell to make a short video or slidecast about their presentation. So here is my contribution – hope you like it.

Supporting Learning in the Workplace

Today is the last day for submissions to the Personal Learning Environments Conference being held in July in Barcelona. Here is my abstract for the conference, based on work Pontydysgu are developing through the EU funded Mature project. I will try to post a longer version in the next week or so.

Central to the idea of the Personal Learning Environment is it can assist learners in bringing together and reflecting on all their learning be it form formal education programmes, from work or from home. This would include both formal and informal learning.

According to Jay Cross, around 80 per cent of learning in work is informal. Yet much of the focus for work based learning is on courses, rather than practice. Apprenticeship systems usually combine learning in vocational schools with practice in the workplace but there are often problems in linking up theoretical school based learning with work based practice.

Researchers into organisational learning have focused on how workplaces can be designed to facilitate learning. Barry Nyhan (Nyhan et al, 2003) states “one of the keys to promoting learning organisations is to organise work in such a way that it is promotes human development. In other words it is about building workplace environments in which people are motivated to think for themselves so that through their everyday work experiences, they develop new competences and gain new understanding and insights.”

Yet without support for learning, organizational change may not be sufficient. Vygotsky (1978) has pointed to the importance of support from a More Knowledgable Other to support learning in a Zone of Proximal Development which which is the gap between the “actual developmental level” which a person can accomplish independently and the “potential developmental level” which person can accomplish when they are interacting with others who are more capable peers or adults.

The paper will report on work being undertaken through the EU IST programme to develop a Personal Learning & Maturing Environment (PLME), embedded into the working environment, enabling individuals to engage in maturing activities within the organisation and in wider communities of practice beyond organisational boundaries. The work centres on the design a ‘mini learning activities (Conole, 2008) utilising Technology Enhanced Learning to support learners in a Zone of Proximal Development. These activities will utilise multi media including infographics and Technology Enhanced Boundary Objects (Hoyles at al). Although the mediation of a MKO may be seen as being embodied within the technology, learners will also have access to support through an organisational people tagging service. The PLE applications will be available to learners both through desktop and mobile devices.

References

Barnes S.A., Bimrose J., Brown A., Hoyles C., de Hoyos M., Kent P., Magoulas G., Marris L., Noss R., Poulovassilis A. (undated) Workplace personalised learning environments for the development of employees’ technical communicative skills, Engineering and Physical Sciences Research Council

Conole G., Dyke M., Oliver M., Seale J (2004) Mapping pedagogy and tools for effective learning design, Computers & Education, Volume 43, Issues 1-2, August-September 2004, Pages 17-33 21st Century Learning: Selected Contributions from the CAL 03 Conference

Nyhan, B. Cressey, P. Tomassini, M. Kelleher, M., Poell, R. (2003). Facing up to the learning organisation challenge. Vol. I. Thessaloniki, CEDEFOP

Vygotsky L.(1978) Mind in society: The development of higher psychological processes. Cambridge, MA, Harvard University Press.

Technology needs – skills deficits, competences or learning opportunities?

Last Friday I attended a seminar on e-learning 3.0at the British Library organised by Bryony Taylor, Senior Policy Advisor for Technology Enhanced Learning at Lifelong Learning UK. The ideas behind it were pretty neat – to bring together researchers, practitioners and policy makers from from higher education, further education, libraries and community learning to debate and identify the needs of the lifelong learning workforce in a rapidly changing world. And, fair play to the organisers, instead of the usual sit and listen policy events, there was opportunity for discussio0n and debate.

The symposium was chaired by David Melville, Chair of LLUK and Chair of the Committee of Inquiry into the Changing Learner Experiences (the report is well worth reading).

There were four short inputs (called ‘think pieces’). Laura Overton spoke on Towards Maturity – the changing nature of work place learning, Damien Kilkenny from Preston College spoke on the changing nature of learning in further education, Phil Bradley talked about the changing nature of learning in libraries and I spoke on the changing nature of learning in higher education.

The major aim of the seminar was to identify the key training needs of the education workforce and this is where things got interesting. The organisers had thought we could do this by identifying competences needed to cope with changing technology and by finding the gaps between the present skills of the workforce and future skill requirements. But, despite the diverse backgrounds of participants, almost all of us rejected this approach. The question was not one of competences or skills deficiencies we said, but rather to identify learning opportunities. And, one of the most important needs, we felt, was for staff to have time for learning.

Anyway here are the official outcomes as documented on the Learning 3.0 Ning web site.

“The group identified that the needs of learning professionals today are a mixture of skills, competencies, attitudes and behaviours. The main workforce needs identified included:

  • A new mind-set – recognition of the need to change and willingness to change
  • Flexibility and adaptability
  • Resilience
  • Digital life skills
  • Mentoring and coaching skills
  • Facilitation skills
  • Ability to manage online identities/online presence
  • Ability to self-evaluate new technologies for their use in teaching and training
  • Curating online content made by others

What are the recommendations for addressing the workforce needs identified? Some of the recommendations of the group included:

  • Showcase good practice from across the lifelong learning sector which highlights the benefits of using technology.
  • Identify the barriers to effective use of technology and make recommendations as to how these can be overcome.
  • Ensure all staff in the lifelong learning sector are given time to learn and develop as part of their job.
  • Create a network of volunteer mentors and coaches for digital life skills in lifelong learning.
  • Create a digital life skills framework for learning professionals which includes skills in:
    • Managing your organisation’s/department’s online presence
    • Managing online identities
    • E-portfolios
    • Safety and security online
    • Self-evaluation
  • Identify how practitioner”

Short videos of the introductions and so0me of the discussions are also available on the web site. Here are excerpts from my presentation (note – the audio recording level is very low – you will need to turn up the volume).


Find more videos like this on Learning 3.0


Find more videos like this on Learning 3.0


Find more videos like this on Learning 3.0


Find more videos like this on Learning 3.0

More notes on e-Portfolios, PLEs, Web 20 and social software

Some more very quick notes on teaching and learning, e-portfolios and Personal Learning Environments.

Lets start with the old problems of Virtual Learning Environments – yes one problem is that they are not learning environments (in the sense of an active learning process taking place – but rather learning management systems. VLEs are great for enrolling and managing learners, tracking progress and completion and for providing access to learning materials. But the learning most often takes place outside the VLE with the VLE acting as a place to access activities to be undertaken and to report on the results. In terms of social learning, groups are usually organised around classes or assignments.

The idea of Personal Learning environments recognised three significant changes:

  • The first was that of a Personal Learning Network which could be distributed and was not limited by institutional groups
  • The second was the idea that learning could take place in multiple environments and that a PLE could reflect and build on all learning, regardless of whether it contributed to a course the user was enrolled on
  • The third is that learners could use their own tools for learning and indeed those tools, be they online journals and repositries, networks or authoring tools, might also be distributed.

Then lest throw social software and Web 2.0 into the mix. This led to accordances for not just consuming learning through the internet, but for active construction and sharing.

This leads to a series of questions in developing both pedagogies and tools to support (social) learning (in no particular order):

  • How to support students in selecting appropriate tools to support their learning?
  • How to support students in finding resources and people to support their learning?
  • How to support students in reporting or representing their learning?
  • How to support students in identifying and exploring a body of knowledge?
  • How to motivate and support students in progressing their learning?
  • How can informal learning be facilitated and used within formal course outcomes?

How can we reconcile learning through communities of practice (and distributed personal learning networks) with the requirements of formal courses?

I am not convinced those of us who advocate the development of Personal Learning Environments have adequately answered those questions. It is easy to say we need changes in the education systems (and of course we do).

In one sense I think we have failed to recognise the critical role that teachers play in the learning process. Letsg o back to to Vykotsky. Vykotsky called those teachers – or peers – who supported learning in a Zone of Proximal Development as the More Knowledgeable Other. “The MKO is anyone who has a better understanding or a higher ability level than the leaner particularly in regards to a specific task, concept or process. Traditionally the MKO is thought of as a teacher, an older adult or a peer” (Dahms et al, 2007).

But the MKO can also be viewed as a learning object or social software which embodies and mediates learning at higher levels of knowledge about the topic being learned than the learner presently possesses.

Of course learners operate within constraints provided in part by the more capable participants (be it a teacher peer, or software), but an essential aspect of this process is that they must be able to use words and other artefacts in ways that extend beyond their current understanding of them, thereby coordinating with possible future forms of action.

Thus teachers or peers as well as technology play a role in mediating learning.

In terms of developing technology, we need to develop applications which facilitate that process of mediation. Some social software works well for this. If I get stuck on a problem I can skype a friend or shout out on Twitter, There is plenty of evidenced use of Facebook study groups. Yet I am not sure the pedagogic processes and the technology are sufficiently joined up. If I learn from a friend or peer, and use that learning in my practice, how does the process become transparent – both to myself and to others. How can I represent by changing knowledge base (through DIIGO bookmarks, through this blog?). And how can others understand the ideas I am working on and become involved in a social learning process.

I guess the answer lies in the further development of semantic applications which are able to make those links and make such processes transparent. But this requires far greater sophistication than we have yet achieved in developing and understanding Personal Learning Environments,

Rethinking e-Portfolios

The second in my ‘Rethinking’ series of blog posts. This one – Rethinking e-portfolios’ is the notes for a forthcoming book chapter which I will post on the Wales wide Web when completed..

Several years ago, e-portfolios were the vogue in e-learning research and development circles. Yet today little is heard of them. Why? This is not an unimportant question. One of the failures of the e-learnng community is our tendency to move from one fad to the next, without ever properly examining what worked, what did not, and the reasons for it.

First of all it is important to note that  there was never a single understanding or approach to the development and purpose of an e-Portfolio. This can largely due be ascribed to different didactic and pedagogic approaches to e-Portfolio development and use. Some time ago I wrote that “it is possible to distinguish between three broad approaches: the use of e-Portfolios as an assessment tool, the use of e-Portfolios as a tool for professional or career development planning (CDP), and a wider understanding of e-Portfolios as a tool for active learning.”

In a paper presented at the e-Portfolio conference in Cambridge in 2005 (Attwell, 2005), I attempted to distinguish between the different process in e-Portfolio development and then examined the issue of ownership for each of these processes.

eport

The diagramme reveals not only ownership issues, but possibly contradictory purposes for an e-Portfolio. Is an e-Portfolio intended as a space for learners to record all their learning – that which takes place in the home or in the workplace as well as in a course environment or is it a place or responding to prescribed outcomes for a course or learning programme? How much should a e-Portfolio be considered a tool for assessment and how much for reflection on learning? Can tone environment encompass all of these functions?

These are essentially pedagogic issues. But, as always, they are reflected in e-learning technologies and applications. I worked for a whole on a project aiming to ‘repurpose the OSPI e-portfolio (later merged into Sakai) for use in adult education in the UK. It was almost impossible. The pedagogic use of the e-Portfolio, essentially o report against course outcomes – was hard coded into the software.

Lets look at another, and contrasting, e-Portfolio application, ELGG. Although now used as a social networking platform, in its original incarnation ELGG stared out as a social e-portfolio, originating in research undertaken by Dave Tosh on an e-portfolio project. ELGG essentially provided for students to blog within a social network with fine grained and easy to use access controls. All well and good: students were not restricted to course outcomes in their learning focus. But when it came to report on learning as part of any assessment process, ELGG could do little. There was an attempt to develop a ‘reporting’ plug in tool but that offered little more than the ability to favourite selected posts and accumulate them in one view.

Mahara is another popular open source ePortfolio tool. I have not actively played with Maraha for two years. Although still built around a blogging platform, Mahara incorporated a series of reporting tools, to allow students to present achievements. But it also was predicated on a (university) course and subject structure.

Early thinking around e-Portfolios failed to take into account the importance of feedback – or rather saw feedback as predominately as coming from teachers. The advent of social networking applications showed the power of the internet for what are now being called personal Learning networks, in other words to develop personal networks to share learning and share feedback. An application which merely allowed e-learners to develop their own records of learning, even if they could generate presentations, was clearly not enough.

But even if e-portfolios could be developed with social networking functionality, the tendency for institutionally based learning to regard the class group as the natural network, limited their use in practice. Furthermore the tendency, at least in the school sector, of limited network access in the mistaken name of e-safety once more limited the wider development of ‘social e-Portfolios.”

But perhaps the biggest problem has been around the issue of reflection. Champions have lauded e-portfolios as a natural tools to facilitate reflection on learning. Helen Barrett (2004) says an “electronic portfolio is a reflective tool that demonstrates growth over time.” Yet  are e-Portfolios effective in promoting reflection? And is it possible to introduce a reflective tool in an educations system that values the passing of exams through individual assessment over all else? Merely providing spaces for learners to record their learning, albeit in a discursive style does not automatically guarantee reflection. It may be that reflection involves discourse and tools for recording outcomes offer little in this regard.

I have been working for the last three years on developing a reflective e-Portfolio for a careers service based din the UK. The idea is to provide students an opportunity to research different career options and reflect on their preferences, desired choices and outcomes.

We looked very hard at existing opens source e-portfolios as the basis for the project, nut could not find any that met our needs. We eventually decided to develop an e-Portfolio based on WordPress – which we named Freefolio.

At a technical level Freefolio was part hack and part the development of a plug in. Technical developments included:

  • The ability to aggregate summaries of entries on a group basis
  • The ability add custom profiles to see profiles of peers
  • Enhanced group management
  • The ability to add blog entries based on predefined xml templates
  • More fine grained access controls
  • An enhanced workspace view

Much of this has been overtaken by subsequent releases of WordPress multi user and more recently Buddypress. But at the time Freefolio was good. However it did  not work in practice. Why? There were two reasons I think. Firstly, the e-Portfolio was only being used for careers lessons in school and that forms too little a part of the curriculum to build a critical mass of familiarity with users. And secondly, it was just too complex for many users. The split between the front end and the back end of WordPress confused users. The pedagogic purpose, as opposed to the functional use was too far apart. Why press on something called ‘new post’ to write about your career choices.

And, despite our attempts to allow users to select different templates, we had constant feedback that there was not enough ease of customisation in the appearance of the e-Portfolio.

In phase two of the project we developed a completely different approach. Rather than produce an overarching e-portfolip, we have developed a series of careers ‘games; to be accessed through the Careers company web site. Each of the six or so games, or mini applications we have developed so far encourages users to reflect on different aspects of their careers choices. Users are encouraged to rate different careers and to return later to review their choices. The site is yet to be rolled out but initial evaluations are promising.

I think there are lessons to be learnt from this. Small applications that encourage users to think are far better than comprehensive e-portfolios applications which try to do everything.

Interestingly, this view seems to have concur with that of CETIS. Simon Grant points out: “The concept of the personal learning environment could helpfully be more related to the e-portfolio (e-p), as both can help informal learning of skills, competence, etc., whether these abilities are formally defined or not.”

I would agree: I have previously seen both as related on a continuum, with differing foci but similar underpinning ideas. However I have always tended to view Personal Learning Environments as a pedagogic capproach, rather than an application. Despite this, there have been attempts to ‘build a PLE’. In that respect (and in relation to rethinking e-Portfolios) Scott Wilson’s views are interesting. Simon Grant says: “As Scott Wilson pointed out, it may be that the PLE concept overreached itself. Even to conceive of “a” system that supports personal learning in general is hazardous, as it invites people to design a “big” system in their own mind. Inevitably, such a “big” system is impractical, and the work on PLEs that was done between, say, 2000 and 2005 has now been taken forward in different ways — Scott’s work on widgets is a good example of enabling tools with a more limited scope, but which can be joined together as needed.”

Simon Grant goes on to say the ““thin portfolio” concept (borrowing from the prior “personal information aggregation and distribution service” concept) represents the idea that you don’t need that portfolio information in one server; but that it is very helpful to have one place where one can access all “your” information, and set permissions for others to view it. This concept is only beginning to be implemented.”

This is similar to the Mash Up Personal Learning Environment, being promoted in a number of European projects. Indeed a forthcoming paper by Fridolin Wild reports on research looking at the value of light weight widgets for promoting reflection that can be embedded in existing e-learning programmes. This is an interesting idea in suggesting that tools for developing an e-Portfolio )or for that matter, a PLE can be embedded in learning activities. This approach does not need to be restricted to formal school or university based learning courses. Widgets could easily be embedded in work based software (and work flow software) and our initial investigations of Work Oriented Personal Learning Environments (WOMBLES) has shown the potential of mobile devices for capturing informal and work based learning.

Of course, one of the big developments in software since the early e-Portfolio days has been the rise of web 2.0, social software and more recently cloud computing. There seems little point in us spending time and effort developing applications for students to share powerpoint presentations when we already have the admirable slideshare application. And for bookmarks, little can compete with Diigo. Most of these applications allow embedding so all work can be displayed in one place. Of course there is an issue as to the longevity of data on such sites (but then, we have the same issue with institutional e-Portfolios and I would always recommend that students retain a local copy of their work). Of course, not all students are confident in the use of such tools: a series of recent studies have blown apart the Digital Native (see for example Hargittai, E. (2010). Digital Na(t)ives? Variation in Internet Skills and Uses among Members of the “Net Generation”. Sociological Inquiry. 80(1):92-113).  And some commercial services may be more suitable than other for developing an e-Portfolio: Facebook has in my view limitations! But, somewhat ironically, cloud computing may be moving us nearer to Helen Barrett’s idea of an e-Portfolio. John Morrison recently gave a presentation (downloadable here) based on his study of ‘what aspects of identity as learners and understandings of ways to learn are shown by students who have been through a program using course-based networked learning?’ In discussing technology he looked at University as opposed to personally acquired, standalone as opposed to networked and Explored as opposed to ongoing use.

He found that students:

Did not rush to use new technology

Used face-to-face rather than technology, particularly in early brainstorming phases of a project

Tried out software and rejected that which was not meeting a need

Used a piece of software until another emerged which was better

Restrained the amount of software they used regularly to relatively few programs

Certain technologies were ignored and don’t appear to have been tried out by the students

Students used a piece of software until another emerged which was better  which John equates with change. Students restrained the amount of software they used regularly to relatively few programs  which he equates with conservatism

Whilst students were previously heavy users of Facebook, they were now abandoning it. And whilst there was little previous use of Google docs, his latest survey suggested that this cloud application was now being heavily used. This is important in that one of the more strange aspects of previous e0Portolio development has been the requirement for most students to upload attached files, produced in an off line work processor, to the e-Portfolio and present as a file attachment. But if students (no doubt partly driven by costs savings) are using online software for their written work, this may make it much easier to develop online e-portfolios.

John concluded that :this cohort lived through substantial technological change. They simplified and rationalized their learning tools. They rejected what was not functional, university technology and some self-acquired tools. They operate from an Acquisition model of learning.” He concluded that “Students can pick up and understand new ways to learn from networks. BUT… they generally don’t. They pick up what is intended.” (It is also well worth reading the discussion board around John’s presentation – - although you will need to be logged in to the Elesig Ning  site).

So – the e-Portfolio may have a new life. But what particularly interests me us the interplay between pedagogic ideas and applications and software opportunities and developments in providing that new potential life. And of course, we still have to solve that issue of control and ownership. And as John says, students pick up what is intended. If we continue to adhere to an acquisition model of learning, it will be hard to persuade students to develop reflective e-Portfolios. We should continue to rethink e-Portfolios through a widget based approach. But we have also to continue to rethink our models of education and learning.