Designing Open and Linked data apps is not easy

Over the last two years there has been much excitement about the idea of Open and Linked Data. This is especially so in countries like the UK where there has been a pronounced policy commitment to opening the use of public data for commercial and non commercial use. The UK government open data store boasts links to over 5400 sets of data saying “This can then be used by people to build useful applications that help society, or investigate how effective policy changes have been over time.”

There is no doubt that this data is of immense value to researchers. But despite various hack days, the number of genuinely useful applications seem limited.

We have been working with the data for the last nine months attempting to use labour market data to assist careers professionals and young people in choosing careers pathways. As Leia says in a comment on a recent post on this site “so many of our learners arrive with a complete incorrect (or no) idea about what skills are in demand and what’s realistic to expect in terms of looking for work and training.” We are not saying that labour market data and skills demand alone should guide young peoples’ choices. But it is certainly an important factor especially with university education becoming so expensive.

Why are we finding it hard to do? Firstly as the similar Salami project run by the University of Nottingham noted in a recent report much of the official data is collected for economic purposes, not for social use. For instance, much of the labour market information is collected through the Standard Industrial Classification (SIC) which although useful for analysing economic trends, is of limited use for occupational guidance. Instead, we really need Standard Occupational Classification (SOC) data. It doesn’t help that despite the data store which provides links to different data sets, the raw and interpreted data is scattered across a number of different web sites. Most of them are in the course of updating their sites, probably in order to make the data more accessible. But at the same time his is breaking links. And although there are a growing number of on-line tools, these all have their own idiosyncratic interfaces and processes (and often seem just not to work).

I was never very interested in statistics until I got involved in this project. And now I am desperately trying to teach myself SPSS but it is not easy and once more is time consuming.

Even when we have obtained the data it has to be cleaned. much of the data also requires manipulation if it is to be visualised. Visualisation tools are becoming more powerful, but still are not always simple to handle.

Using Open and Linked Data is a design process. And some of the most important people who have to be involved in any design process are the end users. Once more this is time consuming. And of course it is necessary to show them what the possibilities are. each different group of users will have different needs. We have spent a long time thinking about what data we should show to young people and what might be relevant for careers advisers.

Finally we have to remember that data is just data – however well visualised. The use of data has to involve meaning making. meaning making is not a precise science. Different people will make different meanings from the same data. The real added value comes when we allow them to participate in collective sense making through sharing and negotiating meanings.

We have developed the idea of a Technology Enhanced Boundary Object which is able to bring together data and data vidsualisations with a  social software layer to explore meanings. We hope to pilot this in the autumn. And we will provide access to a working version of some of our tools in the next week.

So in conclusion – I remain very excited about the potential of Open and Linked Data. But to design apps which are useful takes a lot of work.

What we are working on

Here is a quick update on some current work at Pontydysgu. With funding from the European Lifelong Learning Programme G8WAY project and the European Research Framework Mature-IP project, and working with a growing community of partners, we have been developing a series of Web 2.0 tools to support careers guidance. At the moment we are developing a  new web site which will give full access to these tools and applications, as well as to research about the use of Web 2.0 and social software for careers information, advice and guidance. Below is a summary of these tools. If you are interested in finding out more about any of these tools or about our approach to using technology to support careers guidance please get in touch.

Labour Market Visualisation Tools

We are developing tools and applications for visualising Labour Market Information in order to provide young people with an informed basis for decision making around career directions and to support the careers guidance professionals who advise young people. This work has been undertaken in conjunction with the Institute for Employment Research, University of Warwick and Careers Wales.

RadioActive

RadioActive is a project using internet radio to assist young people, particularly those from a NEETS (Not in Employment, Education, or Training) background in developing decision making and communication skills. This approach focuses on informal learning and the development of communities of practice through the use of new technologies. The approach is being piloted in conjunction with the University of East London, Yoh, a Hackney based youth agency, and Inspire!, the Education Business Partnership for the London Borough of Hackney.

Storiboard

Storiboard is a Web 2.0 tool for storytelling. In the first year of the G8WAY project we found that storytelling is a powerful tool for developing and reflection on careers biographies. Storiboard allows young people to use multimedia including video, audio and graphics to tell their careers stories and aspirations. It is initially being tested  through using the original stories collected in year one of the project and will then be piloted with UK based careers services.

Webquests

We are developing a series of Web 2.0 webquests designed to support professional development for Careers Guidance professionals. The first two are on the use of the internet for Careers Guidance and on careers in Science, Technology, Engineering and Maths (STEM). Along with our technical partners, Raycom, we are developing a lightweight repository which combined with the Storiboard interface, will provide for easy editing and development of Webquests.

Keeping busy

A quick update. I have been slow posting lately due to travelling around and a series of project meetings.

We are moving forward on a series of ideas and developments.

Firstly we are working with The Univeristy of East London, the Hackeny Education – Business Partnership and a Yoiuth Organisation called Go! to launch Radiocative, an internet radion station run by young people for young people.

Secondly we are developing a new application for online story telling.

Thirdly I have been doing demos of our new open and linked data application for supporting young people in planning careers and providing information for careers advisors. Early feedback has been very positive and I am hopeful we will be able to roll this out for an extended trial after the summer. Before that though, I want to develop a social layer, allowing data outputs to be discussed  and incorporated in wider social discourses.

Technology and Careers Education

I am ever more interested in how we can use technology for supporting young people (and not just young people) in making future careers choices. Talking to a focus group of young people last year, they  make use of the internet, particuarly using Google to search for details about possible future education choices, jobs and careers. I also asked them how far they explored the results of a Google search and not surpisingly they told me that they usually looked at the first three or four results. Try doing this yourself – type in your job of choice and see what comes up. All too often the results can be highly misleading.

Anyway we are working on new tools to asisst young people in choosing their future careers (more details to follow quite soon, I hope). And here is a conference paper, prepared by my colleague Sally Anne Barnes from the University of Warwick and describing the emprirical research we undertook on the use of technology in careers education in the UK (requires html5 compliant browser to view). Comments welcome – I would especially like to know what is happening in other countries than the UK.

The Potential Role of Technology in Careers Education in the UK

Innovation, education and thinking outside the skills matching box

The second verse of the great Pete Seeger song ‘Little Boxes‘, written by Malvina Reynolds goes:

And the people in the houses
All went to the university,
Where they were put in boxes
And they came out all the same,
And there’s doctors and lawyers,
And business executives,
And they’re all made out of ticky tacky
And they all look just the same.

And of course it is true. More than that, it is the policy on which most of our careers guidance practice is based. Find what skills industry and commerce needs, goes the policy, set up training places to meet those needs, put people into those boxes and we will turn out a neat match between skills and the needs of the economy.The strategy is called ‘skills matching’ and forms the basis for the European New Skills, New Jobs policy as well as that of many national governments.

Universities traditionally stood aloof from such a policy which they saw only as applicable to those in vocational education and training. Univeristy was about the development fo minds and about research.

But with the increasing commodification of universities, they too are embracing such a strategy, in the name of value for money and employability. Students are reluctant to part with large sums of money unless they can see a job progression route for their expenditure on a degree course; governments regard vocational relevance as the key criteria in providing fiances for higher education.

The only problem is that the ‘Little Boxes’ approach doesn’t work. Firstly employers often don’t know what skills they want. take the fiasco at the end of the last century when the European Industry Group for Information and Communication Technologies was predicting huge skills gaps in computing and computer programming. These gaps never materialized despite little growth in the supply to computer programmers. Secondly we simply do not have sufficiently well developed central planning infrastructures to plan for skills and employment in such a way.

This is not to deny the needs for close community links between employers and education providers, at least on a local level. However this should not be to the detriment of other community interests in education and community well being. And rather than focus on skills matching, it would be far better to focus attention on creativity and innovation. If we look at regional innovation centres in Europe such as the manufacturing clusters in Emilia Romana or the media cluster in Cardiff it could be argued that such growth happened due to innovation around the skills and creativity of the workforce, rather than because of matching of skills to existing industry (indeed in Cardiff’s case the economy was traditionally based on heavy industry and manufacturing).

In any case is it possible to ‘predict’ the skills needed int he economy in a period of fast technological change? The Institut Technik und Bildung at Bremen University, with whom I have worked for many years used to talk of the ‘shaping’ principle. They saw education as playing a key role in shaping work organisation and skills development as enabling social innovation in production and economic development. The word ‘shaping’ is a translation of the German ‘Gestaltung’, also commonly translated as ‘design’. And once more this would suggest we can design our futures, that technology and production are not mechanistically determined but rather can be shaped or changed.

But for such an approach we need people who can think out of the box, who can consider the social implications of technology development. And that will not happen through a skills matching policy!