Category Archives: Mature

Using mobile devices for learning in the workplace

Posted on by
Reply

I’ve written a lot recently about the potential of the use of mobile devices in the workplace. Last summer, together with my colleagues John Cook and Andrew Ravenscroft, we coined the term Work Oriented Mobile learning Environment or WoMbLE to try to explain what we were trying to create. And we have written about the design idea and about work based learning. But it seems hard to people to ‘get it’. Can you give us some concrete examples, they ask. We need some use cases, they say. As did the reviewer of a recent paper I submitted for the International Journal of Mobile Learning who was concerned my paper was too abstract (and he or she was right, I suspect). So in revising the paper, I have tried to add some possible examples, all based on funding proposals we have been developing. They are not great, but I guess they are a step in the direction of explaining what we mean and I will try to develop them further in the next few weeks (thanks to all who have contributed in one way or another to developing these ideas).

Use Cases for a Work based Mobile Learning Environment

These use cases have been developed as both as part of our research into designing a WoMbLE and in pursuit of funding possibilities. In all of the use cases context is critical factor, although the nature of context varies form case to case.

1. Use case for computer students on work placement programmes

Time is precious for students on short work placements and experience has shown that these students need immediate help when they are stuck with a problem, for example debugging a Java / C++ program or using Google’s SMTP server for setting up test e-mail systems and setting up paypal payment systems. They normally try to seek help from people at the work place and the university tutors, however they prefer interacting with fellow placement students for trouble shooting and learning from each other’s experience before seeking help from company / academic staff. In the past, they have used Google groups.

The WoMbLE is designed to provide multi-user and multi-media spaces where learners can meet up with co-learners, to allow students to tag fellow students, academic staff and work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. A ‘dialogue game’ service, that can be linked to the tagging of personal competencies, will be available to scaffold students in their active collaboration and ‘on the spot’ problem solving.

2. Use case for the continuing professional development of printers

Despite rapid technological change there are low rates of participation of printers in Continuing Vocational Education and Training (CVET), including traditional e-learning.

The aim is to enhance printers’ participation in CVET though self-directed, work-integrated and community-embedded mobile learning. Innovative pedagogical concepts, technical applications and implementation strategies are designed to provide flexible access to learning and authentic and enjoyable learning experience at work.

The use case addresses the emerging need for on-demand and on-the-job training in Small and Medium Enterprises (SMEs). The integration of work context, mobile learning and online communities enables authentic and immediate learning whenever needed. Combined with relevant, appealing content and services it motivates “non-learners”, intensifies interaction between peers and experts within and outside of the SME, and exploits small amounts of time and space for learning at work. Printers will use mobile devices to engage in discussion forums, blogs and wikis, document demonstrations of individual skills and activities undertaken in work-settings (e.g. video captures of technical trouble-shooting) and share digital artifacts in online communities in relation to real work-specific needs. The “pick and mix” of learning objects enhances both participation and learning outcomes maximizing choices in terms of method, content, place and time. This approach recognizes the diversity and individuality of learning, facilitates meaningful, authentic social learning and enhances motivation to learn.

3. Use case for knowledge services for Careers Information, Advice and Guidance workers

Careers Information, Advice and Guidance workers in the UK work from district offices but are often required to provide guidance for students’ future careers options in dispersed school settings.  They do not always have access to appropriate labour market information and may need to gain information about particular career and education opportunities. In this use case a range of services will be provided through mobile devices to support careers workers finding and collecting appropriate information. The system provides access to specialist databases and to previous work undertaken by colleagues and allows structuring and ranking of resources and artifacts including people and social networks. The system allows users to contribute their own results to the system and support the creation of tags and recommendations, thus developing a shared common knowledge and learning base.

All these use cases involve individuals in learning in a range of different occupations and work based settings. However, they have a number of similar features:

  • The need for continuing learning as part of the work process;
  • The need to solve problems as and when they occur;
  • A requirement for information and knowledge resources;
  • The need for access to people, through social and peer networks;
  • The need to capture contextual learning and share as part of a process of developing a common knowledge and learning resource;
  • The importance of context, including activities and tasks being undertaken, work roles, and location

In initial considerations of technical design for a WoMbLE, discussion centred around the development of a generic learning environment. This was driven by desire to produce a cost effective test bed application and to ensure use of as wide a range of different mobile platforms as possible. The latest thinking has moved towards developing what has been called a Mash Up Personal Learning Environment (MUPPLE) (Wild F. Mödritscher F. and Sigurdarson S., 2008) using widgets and provided through specific applications for different mobile platforms. The widget approach could allow services to be easily tailored for particular use cases, user groups and contexts, whilst still retaining generic service applications.

.

Apprenticeships in Computing: a Vygotskian approach?

Posted on by
Reply

I am much taken with David Hoover;s Top 5 Tips for Apprentices, based on his book ‘Apprenticeship Patterns‘, and reported on by James Taylor in the O’Reilly Radar blog. Although the book is looking at the Computer Industry the pedagogic approach could hold true for any knowledge intensive industry. Critically Hoover sees computing as a craft skill.

James Turners says:

“According to Hoover, one way to ease the transition into real life development is to use an apprenticeship model. His book draws on his own experience moving from being a psychologist to a developer, and the lessons he’s learned running an apprenticeship program at a company called Obtiva. “We have an apprenticeship program that takes in fairly newcomers to software development, and we have a fairly loose, fairly unstructured program that gets them up to speed pretty quickly. And we try to find people that are high-potential, low credential people, that are passionate and excited about software development and that works out pretty well.”

Hoover bases his approach to apprenticeship on Vykotsky’s idea of a Significant Other Person who he describes as a mentor.

“For people that had had successful careers, they only point back to one or two people that mentored them for a certain amount of time, a significant amount of time, a month, two months, a year in their careers.”

He also points to the potential of a distributed community of practice for personal learning, including finding mentors outside a company the ‘apprentice’ is employed in.

For me personally, I wasn’t able to find a mentor at my company. I was in a company that didn’t really have that many people who were actually passionate about technology and that was hard for me. So what I did is I went to a user group, a local Agile user group or you could go to a Ruby user group or a .net user group, whatever it is and find people that are passionate about it and have been doing it for a long time. I’ve heard several instances of people seeking out to be mentored by the leader, for me that was the case. One of our perspective apprentices right now was mentored by the leader of a local Ruby user group. And that doesn’t necessarily mean you’re working for the person, but you’re seeking them out and maybe you’re just, “Hey, can you have lunch with me every week or breakfast with me every other week.” Even maybe just talking, maybe not even pairing. But just getting exposure to people that have been far on the path ahead of you, to just glean off their insights.

And he points out the value of being that Significant Other Person to those providing the mentoring.

At a certain point in your career, your priorities shift from learning being the most important thing, to delivering software is the most important thing, then mentoring becomes part of your responsibilities. It’s something you take on if you’re following the craftsmanship mentality of apprentice to journeyman to master. And transitioning from apprentice to journeyman, part of that is taking on more responsibility for projects and taking on more responsibility for mentoring.

Although there is no explicit reference to Vygotsky in James Taylor’s review of Hoover’s book, the Top five Tips for Apprentices correspond to Vygotsky’s model of learning through a Zone of Proximal Development.

  1. Understanding where you’re at.
  2. Find mentors who are ahead of you in the field
  3. Find some peers to network with.
  4. Perpetual learning.
  5. Setting aside time to practice

I haven’t read the book but intend to. It is rare to find an such a model for learning in an advanced knowledge based industry like computing. And the drawing of parallels with the craft tradition of apprenticeship provides a potential rich idea for how learning can be organised in today’s society

Microblogging, learning and Communities of Practice

Posted on by
Reply

Pontydysgu is very phappy to be one of the co-organisers of the MicroECoP workshop at the WCC 2010 conference in Brisbane, Australia in September. The following text from the workshop web site explains the background to the workshop. The web site provides details of the call for proposals and key dates in the proposal process. Looking forward to seeing you in Darwin!

Microblogging has become a very popular social networking activity in the recent years. The limitation of 140 characters constrains the user to send concise messages. Twitter and other popular microblogging tools have acted as catalysts for a flurry of new and fast exchange of thoughts and artefacts, and from these activities a new area of research has emerged. There are case studies for the application of microblogging in scientific conferences, educational courses, distributed software engineering teams and corporate project groups.

A number of questions are emerging from the early use of micro-blogs as social networking tools that connect communities of practice and interest. These include: How can microblogs support the development of professional communities of practice? How can microblogs be effectively incorporated into formalised professional learning? How can we measure the optimum levels of engagement necessary for microblogs to be successful social networking tools within professional communities of practice? How are communities of practice enhanced or enriched as a result of the application of microblogs? What about issues of security, privacy and intellectual property – how can these be protected? Do the filtering features on microblogs constitute semantic tools?

The workshop will take place at the WCC 2010 conference in Brisbane, Australia. It focuses on current research trends in the application of microblogging in various domains. The workshop seeks to attract quality research papers that propose solutions to the issues identified above. The workshop also seeks papers that comment how the application of micro-blogging can impact on real life experiences in diverse communities. It aims to bring together scientists and engineers who work on designing and/or developing the above mentioned solutions, as well as practitioners who use and evaluate them in diverse authentic environments.

More on Competence

Posted on by
Reply

More thoughts on competence – mostly in my attempts to develop an idea of how mobile devices could be used for learning in the workplace – and in particular for practice based and informal learning.

In my last post on this subject I pointed to definitions of competence from German research seeing the main aim of the development of competence is the ‘formation of personality structures with a view to coping with the requirements of change within the process of transformation and the further evolution of economic and social life.’

This definition is counter-posed to the more narrow and functionalist views of competence more common in the UK and USA research and education and training systems.

In this post I want to revisit earlier research work in Germany by Gerald Heidegger and Felix Rauner who looked at occupational profiles. Occupational profiles are in effect groups of competencies based on individual occupations. In Germany there are over 360 officially recognised occupations.

Heidegger and Rauner  were commissioned by the Government of Rhineland Westphalia to write a Gutachten (policy advice) on the future reform and modernisation of the German Dual System for apprenticeship training.

They recommended less and broader occupational profiles and, if my memory is right, the idea of wandering occupational profiles. By this term they were looking to map the boundaries between different occupations and to recognise where competences from one occupation overlapped with that of another. Such overlaps could form the basis for boundary crossing and for moving from one occupation to another.

Heidegger and Rauner’s work was grounded in an understanding of the interplay between education, work organisation and technology. They were particularly focused on the idea of work process knowledge –  applied and practice based knowledge in the workplace. This was once more predicated on an idea of competence in which the worker would make conscious choices of the best actions to undertake in any particular situation (rather than the approach to competences in the UK which assumes there is always a ‘right way’ to do something).

Per Erik Ellstroem from Sweden has put forward the idea of Developmental Competence – the capacity of the individual to acquire and demonstrate the capacity to act on a task  and the wider work environment in order to adapt, act and shape (design) it.

This is based on the pedagogic idea of sense making and meaning making through exploring, questioning and transcending traditional work structures and procedures. In a similar vein, Rauner has come up with the idea of holistic work tasks, based on the idea that a worker should understand the totality of the work process they are involved in. He has proposed collaboration between small companies to ensure broad based training for apprentices.

One of the major problems within the German apprenticeship training system (which accounts for over half of the age cohort leaving school each year) is lack of co-ordination between the school and company based parts of the training. However, a mobile based Personal Learning Environment could allow apprentices to control their own learning and sense making through linking up practical tasks in the workplace to the more theory based school learning.  Informal and work based learning could potentially be mapped against competences with such a system.

(References to follow)

Developing mobile applications to support My Learning Journey

Posted on by
Reply

A quick post about mobile devices and work based learning – which I know I have been going on about a lot lately.

So far most of the work on mobile learning at a practical level seems to me to fit into four categories:

  • applications designed to provide information for students – about their courses, lecture times, venues, transport information, buildings etc.
  • what might be called learning objects – small apps designed to support learning about a particular topic or issue – often using multi media
  • apps or projects aiming to improve communication between learners or between learners and teachers
  • information – revision guides etc. designing to promote mobile access to resources

There is nothing wrong about any of these and they all may be useful in pushing mobile learning forward. But I think they may fail to really extend forward ideas about tecahing and learning 0 they are all essentially repackaging existing elearning applications for mobile devices.

The big potential I see for mobile devices is in their affordances of being always on – or almost always on, in the fact that we already accept the idea of the frequent but sporadic use of the devices for all kinds of activities such as taking photos and messaging – as well as making telephone calls – and that they are portable.

in other words – taking learning support to areas it has not been taken to before. And prime amongst these is teh workplace. It is little coincidence that many of the main take-up areas for elearning are for those occupations which involve regular use of computers e.g in ICT occupations, in marketing and management etc. Ans one of the main issues in developing elearning for vocational or occupational learning is the contextual nature of such learning and the high cost of producing specific learnng materials for relatively low numbers of learners. Vocational students often wish for learning materials to be in their own language, thus exacerbating the problem of small numbers of users for specific occupations.

It is also interesting to note that despite many researchers pointing to the importance of reflection as a key pedagogic tool, there has been limited pedagogic and technical development to facilitate such an approach.

The use of mobile devices can overcome this. They can be used in specific contexts of location, tasks, experince, colleagues and allow ready means of reflection through the use of photographs, video, text and audio.

If linked up to a server based ‘portfolio’ this could form an essential part of a Personal Learning Environment. Furthermore the learning materials become the entire work environment, rather than custom built applications. And tools such as Google Goggles could easily be incorporated (although I have to say it seems more alphe than beta ot me – I havent managed to get it to recognise a single object so far!).

I am mush taken with a free Android Ap called Ontheroad. It doesn’t do much. It is designed its ays for you to share your adventures on the road You have to set up a free account on a web site. You can publish active trips (I am going to try to make one this week). You can add articles including your position by GPS, you can add text, multimedia, dates and choose which trip to publish it to though the telephone network or by SMS. You can browse existing articles and look at comments. You can add media including photos already on your gallery. Or you can record a video (audio support seems limited).

And it is all synced through a server. It would not take much to refocus this app to a Learning Journey, rather than a road trip. And it could be incredibly powerful in terms of work based learning.

So I do not see a great technical challenge. the bigger challenge is in developing a pedagogic approach which incorporates informal learning in the workplace and such a portfolio based on practice within formal approaches ot education and training.

If you are interested in working with me to develop these technologies and ideas please get in touch.