Category Archives: Informal learning

Learning Mindmaps

Posted on by
Reply

As some of you may have seen from my twitter stream, this week I have been in Bucharest. The main reason for my visit was to speak at the launch event of a new European funded project on Lifelong Learning (more on that tomorrow).

But, on Monday, I was luck enough to be invited by my friend Magda Balica to the university who teaches a seminar based course on pedagogy.

This week she was looking at the use of mindmaps and she set the students a groupwork task to draw a mindmap with ‘learning; at the centre. I was extremely impressed with the results, and als0 with the willingness of a number of the groups to produce the maps and report on them in English for my benefit.

It was interesting that most of the groups recognised the diverse sources of learning and the different contexts in which they learnt. Interesting too, and less encouraging, was how separated the different contexts appeared to be. If joined at all, learning from different sources and contexts was seen as mediated, for instance by friends or classmates. The students were in general fairly scathing about the quality of formal education in schools in Romania, although I am doubtful that the response of German or UK students would be much different.

These were some of the comments in their report backs, as recorded in twitter:

  • Student in Romania – fame is important as the result of your learning and career – recognition
  • Student in Romania – you can live more from life than from school
  • Student in Bucharest – we want to leave Romania – we have no education, no health system, just a promise of improvement
  • Student in Bucharest – in school we learn as little as we can

Although many of the students had Facebook accounts, none had seen Twitter before and there was general excitement about getting ‘real time’ feedback from people in different countries.

Anyway, I promised to post the mindmaps on this blog (click on any of the photos below for a larger version). Thanks to all who made my stay in Romania so interesting and enjoyable.

DSC00689 DSC00691 DSC00693 DSC00697 DSC00698 DSC00701 DSC00704

More notes on e-Portfolios, PLEs, Web 20 and social software

Posted on by
Reply

Some more very quick notes on teaching and learning, e-portfolios and Personal Learning Environments.

Lets start with the old problems of Virtual Learning Environments – yes one problem is that they are not learning environments (in the sense of an active learning process taking place – but rather learning management systems. VLEs are great for enrolling and managing learners, tracking progress and completion and for providing access to learning materials. But the learning most often takes place outside the VLE with the VLE acting as a place to access activities to be undertaken and to report on the results. In terms of social learning, groups are usually organised around classes or assignments.

The idea of Personal Learning environments recognised three significant changes:

  • The first was that of a Personal Learning Network which could be distributed and was not limited by institutional groups
  • The second was the idea that learning could take place in multiple environments and that a PLE could reflect and build on all learning, regardless of whether it contributed to a course the user was enrolled on
  • The third is that learners could use their own tools for learning and indeed those tools, be they online journals and repositries, networks or authoring tools, might also be distributed.

Then lest throw social software and Web 2.0 into the mix. This led to accordances for not just consuming learning through the internet, but for active construction and sharing.

This leads to a series of questions in developing both pedagogies and tools to support (social) learning (in no particular order):

  • How to support students in selecting appropriate tools to support their learning?
  • How to support students in finding resources and people to support their learning?
  • How to support students in reporting or representing their learning?
  • How to support students in identifying and exploring a body of knowledge?
  • How to motivate and support students in progressing their learning?
  • How can informal learning be facilitated and used within formal course outcomes?

How can we reconcile learning through communities of practice (and distributed personal learning networks) with the requirements of formal courses?

I am not convinced those of us who advocate the development of Personal Learning Environments have adequately answered those questions. It is easy to say we need changes in the education systems (and of course we do).

In one sense I think we have failed to recognise the critical role that teachers play in the learning process. Letsg o back to to Vykotsky. Vykotsky called those teachers – or peers – who supported learning in a Zone of Proximal Development as the More Knowledgeable Other. “The MKO is anyone who has a better understanding or a higher ability level than the leaner particularly in regards to a specific task, concept or process. Traditionally the MKO is thought of as a teacher, an older adult or a peer” (Dahms et al, 2007).

But the MKO can also be viewed as a learning object or social software which embodies and mediates learning at higher levels of knowledge about the topic being learned than the learner presently possesses.

Of course learners operate within constraints provided in part by the more capable participants (be it a teacher peer, or software), but an essential aspect of this process is that they must be able to use words and other artefacts in ways that extend beyond their current understanding of them, thereby coordinating with possible future forms of action.

Thus teachers or peers as well as technology play a role in mediating learning.

In terms of developing technology, we need to develop applications which facilitate that process of mediation. Some social software works well for this. If I get stuck on a problem I can skype a friend or shout out on Twitter, There is plenty of evidenced use of Facebook study groups. Yet I am not sure the pedagogic processes and the technology are sufficiently joined up. If I learn from a friend or peer, and use that learning in my practice, how does the process become transparent – both to myself and to others. How can I represent by changing knowledge base (through DIIGO bookmarks, through this blog?). And how can others understand the ideas I am working on and become involved in a social learning process.

I guess the answer lies in the further development of semantic applications which are able to make those links and make such processes transparent. But this requires far greater sophistication than we have yet achieved in developing and understanding Personal Learning Environments,

Rethinking e-Portfolios

Posted on by
Reply

The second in my ‘Rethinking’ series of blog posts. This one – Rethinking e-portfolios’ is the notes for a forthcoming book chapter which I will post on the Wales wide Web when completed..

Several years ago, e-portfolios were the vogue in e-learning research and development circles. Yet today little is heard of them. Why? This is not an unimportant question. One of the failures of the e-learnng community is our tendency to move from one fad to the next, without ever properly examining what worked, what did not, and the reasons for it.

First of all it is important to note that  there was never a single understanding or approach to the development and purpose of an e-Portfolio. This can largely due be ascribed to different didactic and pedagogic approaches to e-Portfolio development and use. Some time ago I wrote that “it is possible to distinguish between three broad approaches: the use of e-Portfolios as an assessment tool, the use of e-Portfolios as a tool for professional or career development planning (CDP), and a wider understanding of e-Portfolios as a tool for active learning.”

In a paper presented at the e-Portfolio conference in Cambridge in 2005 (Attwell, 2005), I attempted to distinguish between the different process in e-Portfolio development and then examined the issue of ownership for each of these processes.

eport

The diagramme reveals not only ownership issues, but possibly contradictory purposes for an e-Portfolio. Is an e-Portfolio intended as a space for learners to record all their learning – that which takes place in the home or in the workplace as well as in a course environment or is it a place or responding to prescribed outcomes for a course or learning programme? How much should a e-Portfolio be considered a tool for assessment and how much for reflection on learning? Can tone environment encompass all of these functions?

These are essentially pedagogic issues. But, as always, they are reflected in e-learning technologies and applications. I worked for a whole on a project aiming to ‘repurpose the OSPI e-portfolio (later merged into Sakai) for use in adult education in the UK. It was almost impossible. The pedagogic use of the e-Portfolio, essentially o report against course outcomes – was hard coded into the software.

Lets look at another, and contrasting, e-Portfolio application, ELGG. Although now used as a social networking platform, in its original incarnation ELGG stared out as a social e-portfolio, originating in research undertaken by Dave Tosh on an e-portfolio project. ELGG essentially provided for students to blog within a social network with fine grained and easy to use access controls. All well and good: students were not restricted to course outcomes in their learning focus. But when it came to report on learning as part of any assessment process, ELGG could do little. There was an attempt to develop a ‘reporting’ plug in tool but that offered little more than the ability to favourite selected posts and accumulate them in one view.

Mahara is another popular open source ePortfolio tool. I have not actively played with Maraha for two years. Although still built around a blogging platform, Mahara incorporated a series of reporting tools, to allow students to present achievements. But it also was predicated on a (university) course and subject structure.

Early thinking around e-Portfolios failed to take into account the importance of feedback – or rather saw feedback as predominately as coming from teachers. The advent of social networking applications showed the power of the internet for what are now being called personal Learning networks, in other words to develop personal networks to share learning and share feedback. An application which merely allowed e-learners to develop their own records of learning, even if they could generate presentations, was clearly not enough.

But even if e-portfolios could be developed with social networking functionality, the tendency for institutionally based learning to regard the class group as the natural network, limited their use in practice. Furthermore the tendency, at least in the school sector, of limited network access in the mistaken name of e-safety once more limited the wider development of ‘social e-Portfolios.”

But perhaps the biggest problem has been around the issue of reflection. Champions have lauded e-portfolios as a natural tools to facilitate reflection on learning. Helen Barrett (2004) says an “electronic portfolio is a reflective tool that demonstrates growth over time.” Yet  are e-Portfolios effective in promoting reflection? And is it possible to introduce a reflective tool in an educations system that values the passing of exams through individual assessment over all else? Merely providing spaces for learners to record their learning, albeit in a discursive style does not automatically guarantee reflection. It may be that reflection involves discourse and tools for recording outcomes offer little in this regard.

I have been working for the last three years on developing a reflective e-Portfolio for a careers service based din the UK. The idea is to provide students an opportunity to research different career options and reflect on their preferences, desired choices and outcomes.

We looked very hard at existing opens source e-portfolios as the basis for the project, nut could not find any that met our needs. We eventually decided to develop an e-Portfolio based on WordPress – which we named Freefolio.

At a technical level Freefolio was part hack and part the development of a plug in. Technical developments included:

  • The ability to aggregate summaries of entries on a group basis
  • The ability add custom profiles to see profiles of peers
  • Enhanced group management
  • The ability to add blog entries based on predefined xml templates
  • More fine grained access controls
  • An enhanced workspace view

Much of this has been overtaken by subsequent releases of WordPress multi user and more recently Buddypress. But at the time Freefolio was good. However it did  not work in practice. Why? There were two reasons I think. Firstly, the e-Portfolio was only being used for careers lessons in school and that forms too little a part of the curriculum to build a critical mass of familiarity with users. And secondly, it was just too complex for many users. The split between the front end and the back end of WordPress confused users. The pedagogic purpose, as opposed to the functional use was too far apart. Why press on something called ‘new post’ to write about your career choices.

And, despite our attempts to allow users to select different templates, we had constant feedback that there was not enough ease of customisation in the appearance of the e-Portfolio.

In phase two of the project we developed a completely different approach. Rather than produce an overarching e-portfolip, we have developed a series of careers ‘games; to be accessed through the Careers company web site. Each of the six or so games, or mini applications we have developed so far encourages users to reflect on different aspects of their careers choices. Users are encouraged to rate different careers and to return later to review their choices. The site is yet to be rolled out but initial evaluations are promising.

I think there are lessons to be learnt from this. Small applications that encourage users to think are far better than comprehensive e-portfolios applications which try to do everything.

Interestingly, this view seems to have concur with that of CETIS. Simon Grant points out: “The concept of the personal learning environment could helpfully be more related to the e-portfolio (e-p), as both can help informal learning of skills, competence, etc., whether these abilities are formally defined or not.”

I would agree: I have previously seen both as related on a continuum, with differing foci but similar underpinning ideas. However I have always tended to view Personal Learning Environments as a pedagogic capproach, rather than an application. Despite this, there have been attempts to ‘build a PLE’. In that respect (and in relation to rethinking e-Portfolios) Scott Wilson’s views are interesting. Simon Grant says: “As Scott Wilson pointed out, it may be that the PLE concept overreached itself. Even to conceive of “a” system that supports personal learning in general is hazardous, as it invites people to design a “big” system in their own mind. Inevitably, such a “big” system is impractical, and the work on PLEs that was done between, say, 2000 and 2005 has now been taken forward in different ways — Scott’s work on widgets is a good example of enabling tools with a more limited scope, but which can be joined together as needed.”

Simon Grant goes on to say the ““thin portfolio” concept (borrowing from the prior “personal information aggregation and distribution service” concept) represents the idea that you don’t need that portfolio information in one server; but that it is very helpful to have one place where one can access all “your” information, and set permissions for others to view it. This concept is only beginning to be implemented.”

This is similar to the Mash Up Personal Learning Environment, being promoted in a number of European projects. Indeed a forthcoming paper by Fridolin Wild reports on research looking at the value of light weight widgets for promoting reflection that can be embedded in existing e-learning programmes. This is an interesting idea in suggesting that tools for developing an e-Portfolio )or for that matter, a PLE can be embedded in learning activities. This approach does not need to be restricted to formal school or university based learning courses. Widgets could easily be embedded in work based software (and work flow software) and our initial investigations of Work Oriented Personal Learning Environments (WOMBLES) has shown the potential of mobile devices for capturing informal and work based learning.

Of course, one of the big developments in software since the early e-Portfolio days has been the rise of web 2.0, social software and more recently cloud computing. There seems little point in us spending time and effort developing applications for students to share powerpoint presentations when we already have the admirable slideshare application. And for bookmarks, little can compete with Diigo. Most of these applications allow embedding so all work can be displayed in one place. Of course there is an issue as to the longevity of data on such sites (but then, we have the same issue with institutional e-Portfolios and I would always recommend that students retain a local copy of their work). Of course, not all students are confident in the use of such tools: a series of recent studies have blown apart the Digital Native (see for example Hargittai, E. (2010). Digital Na(t)ives? Variation in Internet Skills and Uses among Members of the “Net Generation”. Sociological Inquiry. 80(1):92-113).  And some commercial services may be more suitable than other for developing an e-Portfolio: Facebook has in my view limitations! But, somewhat ironically, cloud computing may be moving us nearer to Helen Barrett’s idea of an e-Portfolio. John Morrison recently gave a presentation (downloadable here) based on his study of ‘what aspects of identity as learners and understandings of ways to learn are shown by students who have been through a program using course-based networked learning?’ In discussing technology he looked at University as opposed to personally acquired, standalone as opposed to networked and Explored as opposed to ongoing use.

He found that students:

Did not rush to use new technology

Used face-to-face rather than technology, particularly in early brainstorming phases of a project

Tried out software and rejected that which was not meeting a need

Used a piece of software until another emerged which was better

Restrained the amount of software they used regularly to relatively few programs

Certain technologies were ignored and don’t appear to have been tried out by the students

Students used a piece of software until another emerged which was better  which John equates with change. Students restrained the amount of software they used regularly to relatively few programs  which he equates with conservatism

Whilst students were previously heavy users of Facebook, they were now abandoning it. And whilst there was little previous use of Google docs, his latest survey suggested that this cloud application was now being heavily used. This is important in that one of the more strange aspects of previous e0Portolio development has been the requirement for most students to upload attached files, produced in an off line work processor, to the e-Portfolio and present as a file attachment. But if students (no doubt partly driven by costs savings) are using online software for their written work, this may make it much easier to develop online e-portfolios.

John concluded that :this cohort lived through substantial technological change. They simplified and rationalized their learning tools. They rejected what was not functional, university technology and some self-acquired tools. They operate from an Acquisition model of learning.” He concluded that “Students can pick up and understand new ways to learn from networks. BUT… they generally don’t. They pick up what is intended.” (It is also well worth reading the discussion board around John’s presentation – - although you will need to be logged in to the Elesig Ning  site).

So – the e-Portfolio may have a new life. But what particularly interests me us the interplay between pedagogic ideas and applications and software opportunities and developments in providing that new potential life. And of course, we still have to solve that issue of control and ownership. And as John says, students pick up what is intended. If we continue to adhere to an acquisition model of learning, it will be hard to persuade students to develop reflective e-Portfolios. We should continue to rethink e-Portfolios through a widget based approach. But we have also to continue to rethink our models of education and learning.

Using mobile devices for learning in the workplace

Posted on by
Reply

I’ve written a lot recently about the potential of the use of mobile devices in the workplace. Last summer, together with my colleagues John Cook and Andrew Ravenscroft, we coined the term Work Oriented Mobile learning Environment or WoMbLE to try to explain what we were trying to create. And we have written about the design idea and about work based learning. But it seems hard to people to ‘get it’. Can you give us some concrete examples, they ask. We need some use cases, they say. As did the reviewer of a recent paper I submitted for the International Journal of Mobile Learning who was concerned my paper was too abstract (and he or she was right, I suspect). So in revising the paper, I have tried to add some possible examples, all based on funding proposals we have been developing. They are not great, but I guess they are a step in the direction of explaining what we mean and I will try to develop them further in the next few weeks (thanks to all who have contributed in one way or another to developing these ideas).

Use Cases for a Work based Mobile Learning Environment

These use cases have been developed as both as part of our research into designing a WoMbLE and in pursuit of funding possibilities. In all of the use cases context is critical factor, although the nature of context varies form case to case.

1. Use case for computer students on work placement programmes

Time is precious for students on short work placements and experience has shown that these students need immediate help when they are stuck with a problem, for example debugging a Java / C++ program or using Google’s SMTP server for setting up test e-mail systems and setting up paypal payment systems. They normally try to seek help from people at the work place and the university tutors, however they prefer interacting with fellow placement students for trouble shooting and learning from each other’s experience before seeking help from company / academic staff. In the past, they have used Google groups.

The WoMbLE is designed to provide multi-user and multi-media spaces where learners can meet up with co-learners, to allow students to tag fellow students, academic staff and work colleagues (contacts); when a problem arises this service will enable collaborative problem solving. A ‘dialogue game’ service, that can be linked to the tagging of personal competencies, will be available to scaffold students in their active collaboration and ‘on the spot’ problem solving.

2. Use case for the continuing professional development of printers

Despite rapid technological change there are low rates of participation of printers in Continuing Vocational Education and Training (CVET), including traditional e-learning.

The aim is to enhance printers’ participation in CVET though self-directed, work-integrated and community-embedded mobile learning. Innovative pedagogical concepts, technical applications and implementation strategies are designed to provide flexible access to learning and authentic and enjoyable learning experience at work.

The use case addresses the emerging need for on-demand and on-the-job training in Small and Medium Enterprises (SMEs). The integration of work context, mobile learning and online communities enables authentic and immediate learning whenever needed. Combined with relevant, appealing content and services it motivates “non-learners”, intensifies interaction between peers and experts within and outside of the SME, and exploits small amounts of time and space for learning at work. Printers will use mobile devices to engage in discussion forums, blogs and wikis, document demonstrations of individual skills and activities undertaken in work-settings (e.g. video captures of technical trouble-shooting) and share digital artifacts in online communities in relation to real work-specific needs. The “pick and mix” of learning objects enhances both participation and learning outcomes maximizing choices in terms of method, content, place and time. This approach recognizes the diversity and individuality of learning, facilitates meaningful, authentic social learning and enhances motivation to learn.

3. Use case for knowledge services for Careers Information, Advice and Guidance workers

Careers Information, Advice and Guidance workers in the UK work from district offices but are often required to provide guidance for students’ future careers options in dispersed school settings.  They do not always have access to appropriate labour market information and may need to gain information about particular career and education opportunities. In this use case a range of services will be provided through mobile devices to support careers workers finding and collecting appropriate information. The system provides access to specialist databases and to previous work undertaken by colleagues and allows structuring and ranking of resources and artifacts including people and social networks. The system allows users to contribute their own results to the system and support the creation of tags and recommendations, thus developing a shared common knowledge and learning base.

All these use cases involve individuals in learning in a range of different occupations and work based settings. However, they have a number of similar features:

  • The need for continuing learning as part of the work process;
  • The need to solve problems as and when they occur;
  • A requirement for information and knowledge resources;
  • The need for access to people, through social and peer networks;
  • The need to capture contextual learning and share as part of a process of developing a common knowledge and learning resource;
  • The importance of context, including activities and tasks being undertaken, work roles, and location

In initial considerations of technical design for a WoMbLE, discussion centred around the development of a generic learning environment. This was driven by desire to produce a cost effective test bed application and to ensure use of as wide a range of different mobile platforms as possible. The latest thinking has moved towards developing what has been called a Mash Up Personal Learning Environment (MUPPLE) (Wild F. Mödritscher F. and Sigurdarson S., 2008) using widgets and provided through specific applications for different mobile platforms. The widget approach could allow services to be easily tailored for particular use cases, user groups and contexts, whilst still retaining generic service applications.

.

Apprenticeships in Computing: a Vygotskian approach?

Posted on by
Reply

I am much taken with David Hoover;s Top 5 Tips for Apprentices, based on his book ‘Apprenticeship Patterns‘, and reported on by James Taylor in the O’Reilly Radar blog. Although the book is looking at the Computer Industry the pedagogic approach could hold true for any knowledge intensive industry. Critically Hoover sees computing as a craft skill.

James Turners says:

“According to Hoover, one way to ease the transition into real life development is to use an apprenticeship model. His book draws on his own experience moving from being a psychologist to a developer, and the lessons he’s learned running an apprenticeship program at a company called Obtiva. “We have an apprenticeship program that takes in fairly newcomers to software development, and we have a fairly loose, fairly unstructured program that gets them up to speed pretty quickly. And we try to find people that are high-potential, low credential people, that are passionate and excited about software development and that works out pretty well.”

Hoover bases his approach to apprenticeship on Vykotsky’s idea of a Significant Other Person who he describes as a mentor.

“For people that had had successful careers, they only point back to one or two people that mentored them for a certain amount of time, a significant amount of time, a month, two months, a year in their careers.”

He also points to the potential of a distributed community of practice for personal learning, including finding mentors outside a company the ‘apprentice’ is employed in.

For me personally, I wasn’t able to find a mentor at my company. I was in a company that didn’t really have that many people who were actually passionate about technology and that was hard for me. So what I did is I went to a user group, a local Agile user group or you could go to a Ruby user group or a .net user group, whatever it is and find people that are passionate about it and have been doing it for a long time. I’ve heard several instances of people seeking out to be mentored by the leader, for me that was the case. One of our perspective apprentices right now was mentored by the leader of a local Ruby user group. And that doesn’t necessarily mean you’re working for the person, but you’re seeking them out and maybe you’re just, “Hey, can you have lunch with me every week or breakfast with me every other week.” Even maybe just talking, maybe not even pairing. But just getting exposure to people that have been far on the path ahead of you, to just glean off their insights.

And he points out the value of being that Significant Other Person to those providing the mentoring.

At a certain point in your career, your priorities shift from learning being the most important thing, to delivering software is the most important thing, then mentoring becomes part of your responsibilities. It’s something you take on if you’re following the craftsmanship mentality of apprentice to journeyman to master. And transitioning from apprentice to journeyman, part of that is taking on more responsibility for projects and taking on more responsibility for mentoring.

Although there is no explicit reference to Vygotsky in James Taylor’s review of Hoover’s book, the Top five Tips for Apprentices correspond to Vygotsky’s model of learning through a Zone of Proximal Development.

  1. Understanding where you’re at.
  2. Find mentors who are ahead of you in the field
  3. Find some peers to network with.
  4. Perpetual learning.
  5. Setting aside time to practice

I haven’t read the book but intend to. It is rare to find an such a model for learning in an advanced knowledge based industry like computing. And the drawing of parallels with the craft tradition of apprenticeship provides a potential rich idea for how learning can be organised in today’s society